RSA User Authentication Updates - Download Central - SecurCare Online - RSA Online User Training

1. RSA User Authentication Updates- Download Central - SecurCare Online - RSA OnlineUser Training

2. User Authentication Overview • Migrate from current Authentication Platform to Authentication Manager • Introduction to new processes • User Enrollment and Setting User Profile • Self Service Console

3. User Authentication - New Updates

4. User Authentication Overview - Risk Based Authentication (RBA) • Assesses risk by evaluating • Information about the client device • User behavior • What are you doing • When are you doing it • Where are you doing it from • Is this expected behavior • If the risk is high, the user is challenged using: • On Demand Authentication (ODA), or • Security Questions

5. User Authentication Overview- On Demand Authentication (ODA) • Supplies a token to a user at the time that the user requires it • User does not carry a token but receives token via SMS (text message) to cell phone

6. User Authentication Overview • RBA authentication requires user to enroll and set their profile. • RSA SecurID Hardware Authenticator (Hard Token authentication) does not require user to enroll

7. User Authentication Overview • Three Simple Steps! • Step1: Enrollment Process • You receive an enrollment email from RSA (SelfServiceRSA@rsa.com) • Contains link to Enrollment Portal, User ID • Step 2: Set your Authentication Profile • Step 3: Authenticate and Login!

8. User Authentication Overview • Three Simple Steps! • Step1: Enrollment Process • You receive an enrollment email from RSA (SelfServiceRSA@rsa.com) • Contains link to Enrollment Portal, User ID • Step 2: Set your Authentication Profile • Step 3: Authenticate and Login!

9. Step1: Enrollment Process Enter User ID • On Submit, User receives an email containing: • Link to Self Service Console, • Temporary password

10. User Authentication Overview • Three Simple Steps! • Step1: Enrollment Process • You receive an enrollment email from RSA (SelfServiceRSA@rsa.com) • Contains link to Enrollment Portal, User ID • Step 2: Set your Authentication Profile • Step 3: Authenticate and Login!

11. Step 2: Set up Account Profile • Users set their profile for RBA: • Set Password • Provide cell phone number for On Demand Authentication (ODA) and set PIN, or set security questions • Require ODA/ Security questions at first login to: • Download Central • SecurCare Online • RSA Online • Self Service Console

12. Step 2: Set up Account Profile • Email notification from SelSeviceRSA@rsa.com containing: • Link to Self Service Console • Temporary Password First Name Last Name https://auth.rsasecurity.com/console-selfservice

13. Step 2: Set up Account Profile Enter User ID

14. Step 2: Set up Account Profile John.smith@xyz.com Enter Temp password

15. Step 2: Set up Account Profile Reset new password

16. Step 2: Set up Account Profile • Select either or both Identity Confirmation Method: • Security Questions, or • On Demand Authentication

17. Step 2: Set up Account Profile- Set Security Questions System displays set of questions when user selects Security Questions as Identity Confirmation Method

18. Step 2: Set up Account Profile- Set ODA Set mobile number Set PIN

19. Step 2: Set up Account Profile - Self Service Console Update Profile Help link Update phone number Change password +1 123-123-1234

20. User Authentication Overview • Three Simple Steps! • Step1: Enrollment Process • You receive an enrollment email from RSA (SelfServiceRSA@rsa.com) • Contains link to Enrollment Portal, User ID • Step 2: Set your Authentication Profile • Step 3: Authenticate and Login!

21. Step 3: Authenticate and Login!Login to Applications (Download Central, SecurCare Online, RSA Online) Utilize common login page for each Application Download Central: https://download.rsasecurity.com SecurCare Online: https://knowledge.rsasecurity.com RSA Online: https://rsao.rsasecurity.com

22. Step 3: Authenticate and Login! - Download Central, SecurCare Online, RSA Online Enter User Id Register for RSA SecurCare Online Help with RSA SecurCare Online Forgot Password/PIN? Need to Token Authenticate? Need to Enroll? Need Assistance?

23. Step 3: Authenticate and Login! - Download Central, SecurCare Online, RSA Online Enter Password John.smith@xyz.com

24. Step 3: Authenticate and Login! - Download Central, SecurCare Online, RSA Online • Select Identity Confirmation Method: • On- Demand Authentication, or • Security Questions

25. Step 3: Authenticate and Login! - On Demand Authentication Enter PIN John.smith@xyz.com

26. Step 3: Authenticate and Login!- On Demand Authentication Enter Token code from text message on cell phone

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