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Decision Making and Creativity. By Nicole Hornstra. Decision Making. A conscious process of making choices among one or more alternatives with the intention of moving toward some desired state of affairs. Rational Choice Paradigm of Decision Making. Identify problem or opportunity
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Decision Making and Creativity By Nicole Hornstra
Decision Making • A conscious process of making choices among one or more alternatives with the intention of moving toward some desired state of affairs.
Rational Choice Paradigm of Decision Making • Identify problem or opportunity • Choose the best decision process • Programmed & Non-Programmed • Develop alternative solutions • Choose the best alternative • Implement the selected alternative • Evaluate decision outcomes
Problems with the Rational Choice Paradigm • People have difficulty recognizing the problems • People focus on logical thinking and ignore the fact that emotions also influence decision making
Problems with Problem Identification • Stakeholder Framing • Perceptual Defense • Mental Models • Decisive Leadership • Solution-focused Problem
Evaluating and Choosing Alternatives: Rational Choice vs. Bounded Rationality • Rational Choice Paradigm • Bounded Rationality • Problems with Goals • Problems with Information Processing • Problems with Maximization • Evaluating Opportunities • Emotions and Making Choices • Intuition and Making Choices
Evaluating Decision Outcomes • Postdecisional Justification • Escalation of Commitment • Causes of escalating commitment • Self –justification • Prospect theory effect • Perceptual blinders • Closing Costs
Employee Involvement in Decision Making • Employee involvement • Degree to which employees influence how their work is organized and carried out • Benefits of Employee Involvement • Contingencies of Employee Involvement • Decision Structure • Source of decision knowledge • Decision commitment • Risk of Conflict
Creativity • Creativity: developing an original product , service, or idea that makes a social recognized contribution. • Creative process model
Creative People & Work Environments • Characteristics of creative people • Intelligence • Persistence • Subject Matter Knowledge & Experience • Inventive Thinking • Organization Conditions Supporting Creativity • Activities that Encourage Creativity
Questions 1.Decision making is a conscience process of making choices among one or more alternatives with the intention of moving toward some desired state of affairs. True or False? 2. List 2 of the 4 steps of the Creative Process Model. • Preparation • Incubation • Insight • Verification 3. _____________ is the development of original ideas that makes a social recognized contribution. Creativity 4. An opportunity is a deviation between the current and desired situation, the gap between “what is” and “what out to be.” TRUE OR FALSE?\ 5. Select the step NOT included in the rational choice decision making process? A. Choose the best alternative B. Choose the best decision process C. Identify problem & Opportunity D. All of the above are included in the rational choice decision making process.