David M. Boje, Ph.D.

1. August 13, 2018 Hyatt Columbus KL, Chicago Meeting o Academy of Management Teaching SEAM Small Business Consulting: New Directions David M. Boje, Ph.D. ‘Distinguished Speaker’ Management Consulting Division PDW http://davidboje.com/AOM Slides and access to new books

2. just released HJU05 code gets you 25% discount at the AOM meetings in Chicago - stop by the Routledge book, order it snd they mail you a copy Organizational Research: Storytelling in Action (Hardback) book cover Organizational Research Storytelling in Action By David M. Boje Hardback – 2018-08-08 Routledge Routledge Studies in Management, Organizations and Society

3. Starting assertions • Grounded Theory has ‘no ground’ and ‘no theory’! • Action Research has ‘no action’ and ‘no research’! • What does True Storytelling (http://truestorytelling.org) do? Provides a theory and Method to implement 17 UN Sustainable Development Goals in Small Business (& my university) Grounded Theory Inductive Fallacy: jumps to an population-inference based on small sample, inadequate (grounds) data (David Hume) How well does ACTION RESEARCH meet any scientific; measures what it sets out to & reflects the reality its theory claims to represent

4. Are you tired of all the ‘Fake Storytelling’?

5. Results of focus groups so far, when asked: What was #1 Extinction threat that can bring about EXTINCTION OF MOST OF HUMANITY? • Donald J. Trump • Climate Change • Nuclear War • Pandemic • Introduction of Exotic Species • Deforestation/Habitat Loss • Pollution • Non-human causes Asteroid, Alien Invasion, etc. Extinction Event: causes drastic change in # of species in short period of geologic time

6. Myth: GT, AR Consultation have no alternative Savall is better way to go!

7. Savallian Ensemble of Multiplicities “What is unique about SEAM • the triple-multiplicity focus (financial-, numeric-, and qualitative-multiplicities entangled 'qualimetric'), • not just positive dialectical intervention but it is actually trilectic, • the multiplicities are rhizomatic-antenarrative formations, & • some rhizomatic-multiplicities form 'double spirals' to transform 'implosive-death spiral' into 'explosive-spiral' of human- and socioeconomic-potential by flushing out dysfunctions and hidden costs” (Boje, 2018b: 238).

8. Why SEAM is not AR or GT inductive fallacies DPIE (Diagnose, Project, Implementation, Evaluation) are part of Scientific Method I call Self-Correcting INDUCTION • DIAGNOSE: Observation Exploration Diagnostic • PROJECT: Conceptualization for Project Planning • Modelization • IMPLEMENTATION: Experimentation • EVALUATION: (compare to initial predictions) • Validation & New Modelization • Formulation (Next Mirror Effect Meeting)

9. NEW DIRECTION for SEAM  ROUTINES OF SMALL BUSINESS TAUGHT in SEAM to Undergraduates • Can SEAM help routines of small business be DYNAMIC and AGILE? • Latest work on dynamic routines says routines that ACTORS perform are mediated by ACTANTS(Sele& Grand,2016)Organization Science, 27(3), 722-738) • ACTANT can be an App, software, material configuration, and the 6 SEAM TOOLS Boje’s Piloting Logbook Please Make SEAM Logbook SEAM-STORYTELLING by David M. Boje

10. SEAM Consulting Model 6 SEAM TOOLS are ACTANTS that MEDIATE THE ACTORS’ ROUTINES  SEAM-STORYTELLING by David M. Boje

11. SMALL BUSINESSES ARE VIRTUALIZING Virtual SMALL BUSINESS “Temporary network of independent companies — suppliers, customers, even erstwhile rivals— linked by information technology to share skills, costs and access to one another markets”(Davis, 2016: 69). Consumers in our dis-integrated economy have no idea what is going on in ‘SMALL BUSINESS’ Virtual supply chain Or how [Apps & Material] ACTANTS especially the 6 SEAM TOOLS are ACTANT-mediators of Actual/Real routines that small business actors perform  SMALL BUSINESS has gone global and virtual in VIRTUAL/REAL

12. Where Dysfunctions come from? SEAM-STORYTELLING TFW VIRUS SEAM intervention-research is an Alternative to GT/AR SEAM-STORYTELLING by David M. Boje

13. Savallians’ Challenge to Grounded Theory • Challenges 3 waves with trilectic • Offers socially responsible capitalism in a scientific method • Demands GT do experimentation, specify hypotheses, &include not just qualitative, but quantitative & financial data to verify its theory

14. The Four Illusions of Narrative in STORYTELLING PARADIGM • First Illusion—>Representationalism of Narrative • Second Illusion—>Resemblance of Narrative-Culture to Life-World of Living: • Third Illusion—> Negative that subordinates the play of antenarratives to the Narrative • Fourth Illusion—>Narrative as Subordination of difference to the analogy of judgment

15. To be a SEAM Consultant: Listen to and Observe the 'living stories’ Directly Participate in the Clover Field Then understand what the ensemble of multiplicities is all about Thus caring for the entire Clover Field.

17. Qualimetrics (Savall & Zardet, 2011) Bridging quantitative and qualitative in an alternating series of deduction, induction, abduction inquiries (pp. 18-20) “Trilectical: • qualitative fieldnotes and observations, • quantitative data about frequencies of dysfunctions and • financial consequences of the hidden costs and dysfunctions not currently shown in regular accounting reports” (Boje, 2018b: in press).

22. As we approach 6th Extinction

23. Truth: You yourself must be true and prepare the energy and effort for a sustainable future Make room: True storytelling makes spaces respecting the stories already there Plot: You must create stories with a clear plot creating direction and help people prioritize Timing: You must have timing Help stories along: You must be able to help stories on their way and be open to experiment Staging: You must consider staging including scenography and artifacts Reflection: You must reflect on the stories and how they create value SEAM & TRUE STORYTELLING PRINCIPLES SEAM-STORYTELLING by David M. Boje

26. THANK YOU Question & Answers about SAVALLIAN SEAM-STORYTELLING Slides & books at http://davidboje.com/AOM