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Breaking Down the Silos in the Health Professions

Breaking Down the Silos in the Health Professions. AACRAO | April 2013. University of Nebraska Medical Center. Margaret Winnicki Academic & Student Affairs | School of Allied Health Professions. UNMC – 5 Colleges. College of Medicine School of Allied Health Professions – 13 professions

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Breaking Down the Silos in the Health Professions

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  1. Breaking Down the Silos in the Health Professions AACRAO | April 2013

  2. University of Nebraska Medical Center Margaret Winnicki Academic & Student Affairs | School of Allied Health Professions

  3. UNMC – 5 Colleges • College of Medicine • School of Allied Health Professions – 13 professions • College of Nursing • College of Dentistry • College of Pharmacy • College of Public Health TOTAL UNMC ENROLLMENT: ≈ 4,000 students

  4. Degree Audit Tool • Health Professions Institutions of Higher Education are not like traditional institutions • HP institutions use this line of thinking internally as well, creating internal silos for all things academic and student affairs related • No degree audit software since we do not have need for course equivalencies, but need for degree audit tool since all programs require transfer credit

  5. Degree Audit Tool • Find the right opportunity to introduce change • MUST be a group effort with input from all involved, especially functional users • Communicate need and solution to stakeholders • Provide appropriate training for all involved so that everyone feels comfortable before change is implemented • Seek and USE feedback from stakeholders • Make sure new tool represents each unit, taking into account each unit’s unique needs • Do not FORCE change; Build it and they will come

  6. University of New Mexico Todd Hynson Registrar | Health Sciences Center

  7. UNM HSC - 4 Distinct Units • College of Nursing – 235 Students • College of Pharmacy – 250 Students • School of Medicine (MD) – 314 Students (up 400 in 2 years) • Health Professions and Public Health Programs (HPPHP) – 227 Students

  8. Inter-Professional Education/Practice • IPE is becoming more of a reality for all health professions. • HSC programs work together to find common ground and overlapping educational themes. Ie, Public and Community Health • Common opportunities include retreats, seminars, cross-listed short duration elective credit courses. • Leadership from the top is key to success!

  9. IPE Combined Calendar

  10. Loma Linda University Erin Seheult Director of University Records Rick Williams Vice President for Enrollment Management and Student Services

  11. About LLU • Health professions university founded in 1905 in southern California • Eight schools: • Allied Health Professions • Behavioral Health • Dentistry • Medicine • Nursing • Pharmacy • Public Health • Religion • About 4,600 students (25% UG – no first-time freshmen)

  12. A Multiplicity of Silos • Student Services departments fragmented • Reporting to four different VPs • Separation between university processes and school/department processes • Inability to communicate changes efficiently

  13. Break the Silos! Feedback Analyze Strategize Support

  14. Outcomes So Far • Heightened communication through WikiRecords, Wednesday Morning meetings, Enrollment Management Committee (EMC), and ad hoc meetings with key players • Focus on electronic processes • Smoother service evidenced by lessened student traffic, phone calls, emails, and feedback • Lessened friction between Student Service offices, students, faculty, and staff

  15. Takeaways • Communicate! • Develop rapport and relationships • Look for and foster buy-in at top – if not available use the power of the idea from the front lines – to generate policy and process • Let people know what they are getting out of any change – demonstrate win-wins

  16. Questions? Todd Hynson (thynson@salud.unm.edu) Erin Seheult (eseheult@llu.edu) Rick Williams (rwilliams@llu.edu) Margaret Winnicki (mwinnicki@unmc.edu)

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