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Mobility in Provider Healthcare. Health TechNet June 17, 2005. Mobile Healthcare - defined. What does it mean to be “mobile”?. Information at the “Point of Decision” Universal (or minimal) devices Harmonious technologies (unknown to the end-user)
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Mobility in Provider Healthcare Health TechNet June 17, 2005
Mobile Healthcare - defined What does it mean to be “mobile”? • Information at the “Point of Decision” • Universal (or minimal) devices • Harmonious technologies (unknown to the end-user) Goal: Utilize mobile applications and devices as tools to enhance patient care and personal productivity Daou Proprietary and Confidential
Mobile Healthcare - defined What does it mean to be “mobile”? • It is NOT: • A “tool belt” of multiple devices • Utilizing different procedures (logon, etc.) depending on where the end-user is located • One app per device • Systems that only work in one area of the campus (or only on the campus itself) • Forcing the end-user to prioritize too many system-based communications By 2010, most people will use up to six different mobility technologies per day. -Gartner Daou Proprietary and Confidential
Mobility in Provider Healthcare Where is mobility today? • Typical implementations: • “Pull the plug” ---- COW’s, wireless laptops, etc. • “One Device… One App” ---- System Vendor mobilized apps • “Targeted solutions” ---- Incomplete implementation aimed at a particular solution without enterprise perspectives • “Personal solutions to a Business problem” ---- Utilizing non-business grade equipment/technology that doesn’t scale Daou Proprietary and Confidential
Mobilizing Healthcare Think about the Enterprise of the future… • Create a Vision and associated Plan… • Predict costs • Eliminate/minimize wasted investment • Build the foundation first • Implement solutions on the foundation • Plan for technology obsolescence • Plan for application vendor maturity Focus on the end-user’s business process/challenge not the technology Daou Proprietary and Confidential
Classes of Mobility When will technology catch up to the Vision? • Connectivity (2004-2006) • Wireless email, WWAN, etc. • Process Support (2000-2010) • Targeted for sales, services, security, etc. • Application Extension to Lightweight Device (2006-2010) • Thin client and “economized” application • Process Innovation (2008-2012) • Mobility in process and devices – cars (insurance monitoring), appliances, other telemetry Source: The Mobile Scenario: Going Beyond Mobile Workforce Enablement, by Nick Jones/Gartner Daou Proprietary and Confidential
Integrated Mobility Model Daou Proprietary and Confidential
Mobilizing Healthcare Tactics you can use today • Demand flexibility from your application vendors • Augment your selection criteria • Don’t accept point solutions • There is no such thing as “set it and forget it” mobility • Never confuse “wireless” with “mobility” • Make the end-user the absolute focus • Don’t be afraid to integrate (or develop) • Have a solid pilot strategy However – Technology moves fast; pre-fund upgrades Daou Proprietary and Confidential