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Tips for a Better Silver or Gold Quality Award Application

Tips for a Better Silver or Gold Quality Award Application. Recommendations Based on Track Record and Experience. 15 Baldrige Recipients – almost 20% of all recipients 33 State Award Recipients AHCA Award Recipient Coach AHCA Master Examiner and Team Leader Baldrige Examiner

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Tips for a Better Silver or Gold Quality Award Application

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  1. Tips for a Better Silver or Gold Quality Award Application

  2. Recommendations Based onTrack Record and Experience • 15 Baldrige Recipients – almost 20% of all recipients • 33 State Award Recipients • AHCA Award Recipient Coach • AHCA Master Examiner and Team Leader • Baldrige Examiner • Texas Award Judge • Carey Award Judge • Baldrige in Healthcare Book Author

  3. Objectives • Share lessons learned from working with over 400 Baldrige based applications • Help prevent beginner mistakes • Help you earn all the points you are entitled to • Be a resource

  4. Five Mistakes Frequently Seen • Not using figures and tables effectively in the application • Not providing key information – What Questions • Not providing key or expected results • Answering the questions and ignoring the Scoring Guidelines (A,D,L,I) • Not having someone review application before submitting.

  5. Silver Applicant Tips • Allocate 18 Pages (example) • 3 for Organizational Profile • 12 for 2.1 through 2.7 • 5 for Results • 2.0 Organizational Profile sets expectations for results examiners will see. P.1 b 1 and P.2 c 2 • Must show those results in 2.8 – Le, T, C, I • Respond with systems and ADLI • 2.1 is about Leadership System • 2.2 is about Strategic Planning System

  6. Gold Applicant Tips • Use tables to save space and show integration • OP Stakeholder Requirements • Cat 2 Objectives, Goals, Action Plans Measure • Cat. 6 Processes, Requirements, Measures • Add a column with the Cat. 7 Figure Numbers • Include step numbers in process figures and then tie text to the step number • Respond at the 70% level to the extent possible • Describe deployment • Cycles of Improvement

  7. Partial Example of Table to Align and Integrate

  8. Benchmark other Applications • Baldrige Award Recipient Application Summaries • http://www.quality.nist.gov/Contacts_Profiles.htm • AHCA Gold Award Sample Applications • http://www.ahcancal.org/quality_improvement/quality_award/Pages/GoldRecipientApplications.aspx

  9. Offer • Articles – • How to Prepare an Awards Application • A Baldrige Coach’s Strategy for a Better Application • Free – No Obligation Quick Review of an application Item for brief feedback on how to improve clarity and scoring • Answer application related questions – email Glenn@Baldrige-Coach.com

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