50 likes | 81 Views
AI is the superpower of retail. In fact, one of the few industries where the adoption of artificial intelligence (AI) is seen in a meaningful and actionable way. Every step of the retail process has the ability to be automated by AI in a way that would increase the precision, efficiency and scale of operations.
E N D
Artificial Intelligence in Retail Source of image: einfochips AI is the superpower of retail. In fact, one of the few industries where the adoption of artificial intelligence (AI) is seen in a meaningful and actionable way. Every step of the retail process has the ability to be automated by AI in a way that would increase the precision, efficiency and scale of operations. From customer acquisition using trusted data to catalog and inventory management and post-purchase experience, AI has the ability to impact retail in a comprehensive way from start to finish. With artificial intelligence (AI), retailers can create data models to obtain insights and create prescriptive or predictive decision engines. This can help retailers with things like forecasting demand, allowing them to make better data-driven decisions. AI in retail can also be used to structure and transform data from a semi-structured or unstructured format to that used by the marketplace. Algorithms can be used to identify and transform attributes of data tables or even paragraphs of text. Use of AI in the retail industry : We know how retail companies could benefit from AI because we have practical experience. We developed a system for product suggestions based on tracking the
location and actions of a customer in a store. Their goal was to drive sales for store owners while improving customer satisfaction by providing smart recommendations. This project was born as an idea to improve CRM in a supermarket. We had the goal of implementing a customer identification system that did not require physical identification cards and connecting it to the existing CRM process. To achieve this, we had to analyze camera video, identify customers in frames, and track each customer's position in the store to match the location of the products. In addition, the system also needed the ability to alert staff when a customer is standing too long in a location so that staff can assist if necessary. All this valuable information is collected to determine the products that each customer prefers to create future offers for him or her. The construction of this solution began using the existing security cameras in the store and configuring only a few additional cameras. We had used the yolo model with previously trained weights due to its effectiveness in identifying people. This method processes and slightly enhances the information, the various similarities of the same visitor (this is called appearance embedding), forms tracklets and groups them together with the help of the network flow diagram. Simply put, our system can now interact with multiple clients. We calculate the geometry of the cameras to determine their range. Then by implementing perspective conversion our system can now receive 2D coordinates at the location of certain clients. Why AI need in the retail industry: Image Source: yourstory In addition to the business intelligence and sheer speed these technologies can provide, digital transformation in retail is simply differentiating successful companies
from unsuccessful ones. There are countless benefits that can be attributed to artificial intelligence in the retail business, but here are the top five that retailers can count on. Captivate Customers: Traditional retailers must engage customers in a personalized and relevant way that is unique and inspiring across all touch points. Create an exciting experience - To generate continued interest, retailers must differentiate their products and offer consumers compelling services and experiences. By integrating predictive analytics to gain more information about the market, retailers can lead with innovation rather than react to change. Build insights from disparate data: Faced with a flood of information from all aspects of their business, from supply chain to stores to consumers, retailers must filter noise to transform these disparate data sources into strategies consumer-centric. Recommended: Top Use Cases of Artificial Intelligence in Retail Industry AI in Retail Today: Image source: dfives From managing daily tasks to obtaining customer insights, AI is the foundation of technology in a retail environment. Using artificial intelligence can free up time for business owners completing daily tasks, allowing them to spend more time advancing their overall business strategy. Additionally, AI can even collect detailed patterns and preferences from customers, enabling more informed business decisions in the long term.
When customer and sales data is processed through these algorithms, the AI model uncovers actionable information about a business and its customers and inventory. Technology equipped with artificial intelligence will soon appear throughout the retail industry, and many in-store experiences will be shaped by data processing and artificial intelligence. These will be the stores that will prosper. The new retail with AI: Forty percent of companies are using artificial intelligence and that number is expected to grow. In fact, industry executives expect at least 70 percent of retailers to adopt AI in the next two years. This should not surprise us. Combining rich customer and causal data with the power of AI enables companies to optimize supply chains, pricing and business promotions with a level of precision that is only possible with this technology. Retailers can analyze individual stock-keeping units (SKUs) and store performance in real time to ensure shelf availability, as well as hyper-optimized product assortments, promotions, and store layouts. An average grocery store operating daily, store-level sku models will run approximately 350,000 models per week. Current tools and approaches cannot handle upscaling. By implementing AI, retailers can manage the number of models deployed in each store, resulting in lower supply chain costs while helping to provide an optimal experience for customers. AI in Retail: Final Observations Image source: towards data science
In many retail-focused AI development provider companies , we are told that "big" retailers (Best Buy, Target, Walmart, etc.) are extremely slow to adopt cutting edge technologies. Because most large companies have the budgets and data volume to take full advantage of many of today's best artificial intelligence technologies, we assume that an "artificial intelligence revolution" in the industry retail is unlikely. It may take three to five years before most large retailers have important and business-critical AI applications in manufacturing, supply chain logistics, or customer service. Improve efficiency, reduce costs and minimize errors with AI: Not only can mistakes put off your product launch date, they can cost your business a lot. However, you can use AI to minimize the number of errors and improve your business efficiency. for Example of AI in Retail , Imagine you have an ecommerce fashion website and you cooperate with numerous vendors. Therefore, from one of them buy shoes, from the second, bags, from the third, dresses, etc. Due to the number of providers, you have to pay close attention to communication. You have to schedule calls and meetings, send them requests about the right products, and so on. But what if you send the wrong request to the wrong provider? Or organize an important meeting with a supplier at the time of another organized meeting? Artificial intelligence can help minimize errors and improve the overall efficiency of your business. For example, for the problem mentioned above, you can use a personal AI assistant with less Cost of AI . Using your calendar, you will schedule calls and meetings, send you reminders, etc. The probability of human error will be significantly reduced, which means you will not waste your budget on correcting mistakes. Plus, you can spend the time saved on something more important.