QUICK START TRAINING

1. QUICK STARTTRAINING Updated – April 15, 2011

2. TOPICS1. Mindset2. Comp Plan3. Customers4. Recruiting5. Promoting Events

3. MINDSET Section 1

4. SYSTEM Save Your- Self Time Energy Money

5. EVERYTHING YOU DO DUPLICATES GOOD or BAD

6. YOUR WHY What is the real reason you joined ACN? – That is your WHY.

7. EMOTIONAL ROLLERCOASTER“ACN is a Numbers Game” Derek Jeter is one of MLB all-time hits leader with a .309 career batting average. That means he struck out nearly 70% of the time. Derek Jeter earned $18.9 million in 2010. Are you willing to go through the numbers and strike out 70% of the time to be a success in ACN?

8. Schedule the Launch to take place in the 1st 24/48 hours of signing up. THE LAUNCH The Launch is the most important part of your ACN business. When a new Rep enters your business an enormous responsibilityfalls on your shoulders. If you’re not willing to launch them properly or if the new Rep isn’t willing to be launched correctly DO NOT bring them into ACN as you are setting them up for failure. Will you be 100% Coachable?

9. COMP PLANSection 2

10. “Compensation is only earned at ACN when customers are acquired!”

11. QTT CAB You QTT Qualified Reps can earn a $40 (CAB) Customer Acquisition Bonus every time they directly sponsor a new TT that gets qualified in the 1st 30 days. $40 QTT

12. PERSONAL RESIDUAL INCOME ExampleIf you have 25 Wireless Customers @ 2 points each totally 50 points that are billing $40 a month. Your personal residual income would be $100 a month or $1200 a year. You would need to have over $100,000 in a savings account to earn the same amount in interest 1% - 10% 1+ Points 30+ Points 40+ Points 50+ Points 1% 3% 5% 10% Upline commissions are cut in half when personal commissions are 3% or above

13. Energy Services Are 50% Commissionable OVERIDING RESIDUAL INCOME Level Residual You 1 2 3 4 5 6 7 1% to 10% ¼% ¼% ¼% ½% 3% 5% 8%

14. ETT ETT Team CABs* Up to $3000 US – 7 points CA – 5 points QTT 5 points QTT 5 points QTT 5 points *QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Representative is not guaranteed but rather influenced by an individual’s specific efforts.

15. ETL ETL Team CABs* Up To $7000 15 points ETT ETT ETT *QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Representative is not guaranteed but rather influenced by an individual’s specific efforts.

16. TC Team CABs* Up to $25,000 - Plus a $50 CAB TC 200 pts 200 pts 200 pts *QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Representative is not guaranteed but rather influenced by an individual’s specific efforts.

17. ACN COMPENSATION RD* Up To $31K Up To 1% Residual Income Past 7th Level *Includes TC - TCABS RVP Up To $50K $30 Cab $15 Cab Up To 1½% Residual Income Past 7th Level SVP TC Comp RVP Comp $30 Cab $15 Cab Up To 3½% Residual Income Past 7th Level *QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Representative is not guaranteed but rather influenced by an individual’s specific efforts.

18. CUSTOMERSSection 3

19. CUSTOMER GOALS • 24 Hours – QTT • 30 Days – 20 Points • 90 Days – 50 Points CUSTOMER SOURCES • Yourself • Friends & Family • Those not joining ACN

20. ACN SERVICES • Videophone or Digital Phone = 2 points • Local & LD Bundled = 2 points • Wireless = 1 to 5 points • Energy (Gas & Electricity) = 1 point • Digital Talk (Business) = 2 to 5 points • Wireless Internet = 1 to 2 points • Satellite TV = 2 points • Home Security = 2 points • Business Assistant = 1 point • Premium Technical Support = 1 point

21. CUSTOMER SCRIPT • “FAVOR – HELP – TRY” • SHARE YOUR WHY • “I just got started with a home services company because (Share your why). I need a few more customers today to reach my 1st promotion. Would you do me a HUGEFAVOR & HELP me out & TRY one of my services?”

22. RECRUITINGSection 4

23. 100 PERSON LIST Success Tip: Don’t Prejudge List everyone, especiallythe most successful, those with strong work ethic, those that are sick and tired of being sick and tired. Everyone deserves the right to tell you no. TIP: Those you think Will – Wont and those you think Wont – Will.

24. PIQUE SCRIPT • NATURAL, EXCITED, URGENT! • What to say:“Are you open to making extra money? Great! I’m working with a company being endorsed by Donald Trump that was featured on the Celebrity Apprentice. You need to see this (location & time). Can I count on you?” • If They Ask Questions: “It has to do with getting paid when people pay for essential services. One of the top people in the company will explain it. You need to see it the same way I did!.” • If They Can’t Make It:“You have to see this right away! How soon can we meet?” (24/48 Hrs) • Success Tip! – These scripts are only suggestions. Use whatever script that work best for you & your market.

25. PBR or 1on1 TELEPHONIC ON-LINE PRESENTATIONS • Success Tip: Private Business Receptions (PBRs) are the most effective because they allow you to present to more people faster. They are the best use of everyone’s time. Utilize the other presentations if you are unable to meet face to face.

26. Confirm PBR BEFORE & AFTER • Confirmation/Hello Calls – The presenter confirms all guests prior to PBR to help lock the prospect into attending. • Follow Up Calls – The very next day the presenter & host call each guest together to determine if they are ready to get started or be a customer. Use Customer Survey Form the guest completed @ PBR. Follow Up

27. PBR CHECKLIST • Guest list to leader 24 hours prior to confirm • Leader brings Video Phone to demonstrate • DVD cued and ready to play • ACN Overviews - Color • Customer Survey Forms:Guests complete as they arrive • Rep Agreements • Pens & Clipboards • Success Magazines & DVDs • Upbeat background music before & after • Light Refreshments(No Alcohol) • Never interrupt the presenter • Kids in bed/babysitter and pets outside • Print Sign-in sheet www.rvpinternational.com

28. PROMOTING EVENTSSection 5

29. PROMOTING EVENTS Your paycheck is directly related to how many of your team use the events. - On-line Training - Local Training - Regional Training - International Training

30. FOLLOW THE SYSTEM & Save Your- Self Time Energy Money