1 / 39

Annual Report 2018/19 Portfolio Committee on Human Settlements, Water and Sanitation

This annual report provides highlights of the year, operational report, financial information, key messages, governance details, and a look ahead for the Community Schemes Ombud Service (CSOS). It includes information on applications, conciliations, adjudication orders, vacancy rate, operational objectives, performance, audit feedback, financials, key vacancies, and future plans.

krichie
Download Presentation

Annual Report 2018/19 Portfolio Committee on Human Settlements, Water and Sanitation

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Annual Report 2018/19 Portfolio Committee on Human Settlements, Water and Sanitation 17 October 2019

  2. PresentationContents Highlights Operational Report AG Feedback Our Financials and Key Messages Our Governance Looking Ahead Summary and Conclusion

  3. 1. Highlights Mthobi Tyamzashe Board Chairperson

  4. Highlights for the year • 6266 Applications for dispute received (54% more than the previous year) • 1295 Conciliations finalised (48% more than the previous year) • 1517 Adjudication orders issued (122% more than the previous year) • Decreased the vacancy rate from 60% (previous year) to 55% at the end of the Financial Year (# of employees is 90). • 2 Additional points of presence established

  5. 2. Operational Report: Objectives, Performance and AG Feedback Ms Ndivhuo Rabuli Chief Ombud (Acting)

  6. Strategic Objectives(p. 14)

  7. Performance Information – Overall Performance (p.28) Contributors to non-performance: Lack of systems to automate core operations (Governance, Dispute Resolution and Revenue management); Weak enforcement muscle on registrations and payment of levies; High Vacancy Rate especially in Management and Executive Level (CFO, Chief Ombud, EM:CS, Auditor General and Core Staff); and Non appointment of key tenders.

  8. Performance Information – Strategic Objective 1(p.24)

  9. Performance Information – Strategic Objective 2(p.24)

  10. Performance Information – Strategic Objective 3(p.25)

  11. Performance Information – Strategic Objective 4(p.25 - 26)

  12. Performance Information – Strategic Objective 4 Cont.(p.25 - 26)

  13. Performance Information – Strategic Objective 5(p.27)

  14. Performance Information – Strategic Objective 5(p.27 - 28)

  15. Audit - AGSA

  16. Audit - AGSA

  17. Audit - AG

  18. Audit - AGSA

  19. Future Operational Outlook Cont.. • 2019/20 • Amend the CSOS Act to allow for: • Stronger powers to enforce registration and payment of levies; • Increase CSOS obligation to ensure Governance within Community Schemes; • The appointment of Investigators/ Inspectors to conduct inspections or Investigation within community scheme; • The provision for the process of dealing with the internal appeal against Adjudication Orders • We are currently drafting the CSOS Policy to support the amendments • Further, undergoing a Socio-Economic Impact Assessment System (SEIAS) Phase 1

  20. 4. Our Financials and Key Messages Boitumelo Phetlhe

  21. CSOS INCOME MARCH 2019

  22. Key Highlights Allocation of unallocated levies paid to CSOS Issuing of Statement of Receipts to schemes as when allocation is made Draft Revenue Management Strategy to be approved by Board Benchmarking of Revenue Management with other Entities – alignment with best practice Filling of vacancies within Finance

  23. Statement of Financial Position as at 31 March 2019

  24. Statement of Financial Performance

  25. Statement of Changes In Net Assets

  26. Cash Flow Statement

  27. Statement of Comparison of Budget and Actual Amounts

  28. Statement of Comparison of Budget and Actual Amounts

  29. 5. Our Governance Ndivhuo Rabuli

  30. The Board (p. 30 - 38)

  31. Human Capital Structure (p.40)

  32. Human Capital (p.40)

  33. Human Capital (p.40) • Key Vacant Executive Positions • Chief Ombud – Position Advertised • CFO – Interviews finalised • Adjudicator General • Executive Manager Corporate Affairs – position advertised • Low staff turnover with only one individual having resigned in the year under review

  34. 7. Summary and Conclusions Mthobi Tyamzashe Board Chairperson

  35. Highlights since the appointment of Board • The New Board was appointed from 1 January 2019 • They were tasked with the implementation of the findings from an Investigation into the CSOS Investments, which included – - Instituted Disciplinary process against the CFO and the Acting Chief Ombud • Instituted Civil Action to recover the R80 Million • Laid Criminal Charges with the SAPS • Reported the matter with Prudential Authorities

  36. 6. Looking Ahead

  37. Looking ahead Cont… Finalise the filling of Executive Positions (Chief Ombud and CFO) Meet with strategic stakeholders to instill confidence in the CSOS Approve Strategies to maximize Revenue Collection Ensure the implementation of the Audit Remedial Action Plan

  38. Looking ahead Cont… • 2019/20 • Surplus realised in the 2018/19 year to be utilised for CSOS Operational Plans including: • Procurement of Office Space (Head Office) • Procurement and implementation of Core Systems • Decrease Vacancy rate • Expansion of the operations into more Regions and Provinces, based on demand • Increasing income generation capabilities allow for improved scale and profile of the CSOS • Extensive Education and Training programmes in Community Schemes, and in the public domain • Deployment of applications and systems to ensure efficiency and build of industry trust

  39. Thank you

More Related