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Boosting Collective IQ

Boosting Collective IQ. A Design for Dramatic Improvements in Productivity, Effectiveness, and Competitiveness. Douglas C. Engelbart Christina Engelbart dougengelbart.org. EXIT. The Bootstrap "Paradigm Map". Objective. Capability Infrastructure. Augmentation System. Co-Evolution.

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Boosting Collective IQ

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  1. Boosting Collective IQ A Design for Dramatic Improvementsin Productivity, Effectiveness,and Competitiveness Douglas C. EngelbartChristina Engelbart dougengelbart.org EXIT

  2. The Bootstrap "Paradigm Map" Objective Capability Infrastructure Augmentation System Co-Evolution Most Payoff Continuous Improvement Investment Criteria Improvement Infrastructure Improvement Cycles Bootstrap Strategy Improvement Community Deployment Targets? O H S Global Interoperability Collective IQ

  3. Objective The Bootstrap "Paradigm Map" OBJECTIVE High-PerformanceOrganizations

  4. Capability Infrastructure The Bootstrap "Paradigm Map" APPROACH Focus on the Capability Infrastructure

  5. Augmentation System The Bootstrap "Paradigm Map" APPROACH Whole-SystemAugmentation HumanSystem ToolSystem

  6. Co-Evolution The Bootstrap "Paradigm Map" APPROACH PragmaticCo-Evolution

  7. Most Payoff The Bootstrap "Paradigm Map" Step-wise vs. Compounded ROI

  8. Investment Criteria The Bootstrap "Paradigm Map" STRATEGIC QUESTION What would yield thecompounded ROI?

  9. Improvement Infrastructure The Bootstrap "Paradigm Map" STRATEGIC TARGET Faster, smarter"improvement cycles"

  10. Bootstrap Strategy The Bootstrap "Paradigm Map" • COMPOUNDING ROI • Targeting Collective IQ • Boosts Product Cycle • Boosts Improvement Cycle

  11. Collective IQ The Bootstrap "Paradigm Map" • Collective IQ boosted by: • ConcurrentlyDevelopingIntegrating &ApplyingKnowledge CoDIAK

  12. Global Interoperability The Bootstrap "Paradigm Map" CHALLENGE Global Interoperabilityfor collective use

  13. O H S The Bootstrap "Paradigm Map" Open Hyperdocument System Critical missing piece of thetool system

  14. Deployment Targets? The Bootstrap "Paradigm Map" QUESTION Best targets for deploying new capabilities?

  15. Improvement Community The Bootstrap "Paradigm Map" ANSWER Advanced Pilotsespecially withinNetworked Improvement Communities

  16. Improvement Cycles The Bootstrap "Paradigm Map" • RESULTS ! • Smarter and Faster: • Product Cycles • Improvement Cycles • = Compounded ROI

  17. Continuous Improvement The Bootstrap "Paradigm Map" Ever acceleratingcontinuous improvement!

  18. Objective The Bootstrap "Paradigm Map" OBJECTIVE High-PerformanceOrganizations

  19. Objective END • Coping with complexity and urgencycollectively • High performance • Individuals • Teams • Organizations • Regions • Improvement Strategy • Boosting Collective IQ • Boosting Improvement Infrastructure • Networked Improvement Communities

  20. Objective The Bootstrap "Paradigm Map" Objective • Coping with complexity and urgency collectively • High performance • Improvement Strategy

  21. Capability Infrastructure The Bootstrap "Paradigm Map" APPROACH Focus on the Capability Infrastructure

  22. END Capability Infrastructure Solving large-scale problems requires collective capability

  23. Capability Infrastructure The Bootstrap "Paradigm Map" Capability Infrastructure

  24. Augmentation System The Bootstrap "Paradigm Map" APPROACH Whole-SystemAugmentation HumanSystem ToolSystem

  25. The WholeAugmentation System Human System Tool System Facilities Media Tools Machinery Vehicles etc. Paradigms Organizations Procedures Customs Methods Language Skills Knowledge Learning Attitudes Capability Infrastructure

  26. Augmentation System END Capability Infrastructurefed by theHuman / ToolAugmentation System Capability Infrastructure HUMAN System TOOL System Paradigms Organizations Procedures Customs Methods Language Skills Knowledge Learning Attitudes Facilities Media Tools Machinery Vehicles etc.

  27. Augmentation System The Bootstrap "Paradigm Map" HUMAN System TOOL System Paradigms Organizations Procedures Customs Methods Language Skills Knowledge Learning Attitudes Facilities Media Tools Machinery Vehicles etc. Capability Infrastructure

  28. Co-Evolution The Bootstrap "Paradigm Map" APPROACH PragmaticCo-Evolution

  29. The Co-Evolution Frontier Where is your organization today? 1 20 Years Anticipatable Today Here? Human System Improvement 20 Years Anticipatable Today Tools System Improvement

  30. The Co-Evolution Frontier Or, is this more like it? 2 20 Years Anticipatable Today Human System Improvement 20 Years Anticipatable Today Tools System Improvement

  31. The Co-Evolution Frontier Or this ? (more probable) 3 20 Years Anticipatable Today Human System Improvement 20 Years Anticipatable Today Tools System Improvement

  32. END Outposts on the Co-Evolution Frontier Who will be the trailblazers? 20 Years Anticipatable Today Human System Improvement 20 Years Anticipatable Today ? Tools System Improvement

  33. Co-Evolution The Bootstrap "Paradigm Map" 20 Years Anticipatable Today 20 Years Anticipatable Today Human System Today's Frontier Penetration Tools System

  34. Most Payoff The Bootstrap "Paradigm Map" Step-Wise vs. Compounded ROI

  35. Investment Criteria The Bootstrap "Paradigm Map" STRATEGIC QUESTION What would yield thecompounded ROI?

  36. Improvement Infrastructure The Bootstrap "Paradigm Map" STRATEGIC TARGET Faster, smarter"improvement cycles"

  37. Simple Organizational Model H T

  38. A Core BusinessActivity H T Simple Organizational Model A Core BusinessActivity H T

  39. B Improves A'sCapabilities Simple Organizational Model A Core BusinessActivity H T Showing explicit provision for Improving product cycle There should be a permanent "continuous improvement" B activity (as for TQM)

  40. A Core BusinessActivity H T B Improves A'sCapabilities C Improves B's Capabilities Goals of B and C Activities Improving Product Cycle Improving Improvement Cycle

  41. A Core BusinessActivity H T B Improves A'sCapabilities C Improves B's Capabilities END Pushing the Frontier Requires Collaboration • INTEGRATING: • • Input, feedback • • Evolving requirements • • Lessons learned • • Evaluations • TRANSFERRING: • • Paradigm shifts • • Pilots • • Best practices • • Support

  42. A Core BusinessActivity H T Improvement Infrastructure B Improves A'sCapabilities C Improves B'sImprovability The Bootstrap "Paradigm Map"

  43. Bootstrap Strategy The Bootstrap "Paradigm Map" • Compounding ROI • Targeting Collective IQ • Boosts Product Cycle • Boosts Improvement Cycle

  44. A Core BusinessActivity H T B Improves A'sCapabilities C Improves B's Capabilities The Goals of B and C Activities Improving Product Cycle Improving Improvement Cycle

  45. A H T END Extra Bootstrapping Leverage Leveraging gains in collective IQ at multiple levels of the organization yields compounding ROI B C

  46. Bootstrap Strategy The Bootstrap "Paradigm Map" A T H B C

  47. Collective IQ The Bootstrap "Paradigm Map" • Collective IQ Boosted By: • ConcurrentlyDevelopingIntegrating &ApplyingKnowledge CoDIAK

  48. Collective IQ: How well people work collectively • How quickly and intelligently people can respond to a situation collectively… Leveraging their collective • memory • perception • planning • reasoning • foresight • experience into applicable knowledge Organizational Unit of any size

  49. Reports Intell Contracts MtgRecords Email LessonsLearned Commentary Rationale Plans SourceCode Proposals Engaged in Basic Knowledge Processes External Environment Ingesting Interacting Scanning CONCURRENTLY: • Assessing • Digesting • Integrating • Collaborating • Developing • Applying • Learning • (Re)using A Dynamic Knowledge Repository (DKR) emerges

  50. Reports Contracts Plans SourceCode Proposals Reports Intell Contracts MtgRecords Email LessonsLearned MtgRecords LessonsLearned Commentary Rationale Rationale Commentary Email Intelligence Plans SourceCode Proposals Engaged in BasicKnowledge Processes External Environment Ingesting Interacting Scanning CONCURRENTLY: • Assessing • Digesting • Integrating • Collaborating • Developing • Applying • Learning • (Re)using

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