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Introduction

Introduction. TSS Partners. Services Supported. Local 6 Zones w/per-call and per-min. rates & Dir. Assist. Analysis of Extended Local Areas (“Metro Plans”) Local Toll including Regional Directory Assistance LD: In-State, Interstate, International, Dir. Assistance Toll Free

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Introduction

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  1. Introduction

  2. TSS Partners

  3. Services Supported • Local • 6 Zones w/per-call and per-min. rates & Dir. Assist. • Analysis of Extended Local Areas (“Metro Plans”) • Local Toll including Regional Directory Assistance • LD: In-State, Interstate, International, Dir. Assistance • Toll Free • Local Toll, In-State, Interstate, International • Payphone Surcharges • Cellular • a) Peak / Off-Peak / Mobile-to-Mobile / Direct Connect • b) Share Groups, Free Incoming, Rollover, Roaming • c) Long Distance / Text Messaging / Data Transfer • Ancillary Features • a) Any Fixed-Fee Service (e.g. - Caller ID, DSL, etc…) • b) Any Metered Service (e.g. - Conferencing, MMS, etc…)

  4. Management Functions • Client Management • Service Agreement Parameters • Contact Data (per-location) • Equipment Records • Account Management • Account #s and logins, sub-account groupings, account fees, Account Rep. • Account Billing validation • Billing Adjustments • Supplier Management • General contact info. • Plan Data

  5. Things You Can Do • Establish Baselines • Optimize Configurations • Combine accounts • Delete Lines / Services • Move onto Separate accounts / groups • Apply multiple changes over time • In a nutshell: • “Manage multiple changes to multiple services on multiple lines across multiple accounts at multiple locations for multiple clients.” – WHEW!

  6. Fidelity of Calculations • Fixed Fees (Monthly Plan, Local, PICC, 911, LNP, Fed. Access Charges, etc...) • Metered Usage (per call & per minute rates) • Per-line Allowances • Taxes & Fees (Fed. Tax, State Tax, Gross Receipts, Local Tax, FUSF) • Evening/Night Discounts • Billing Increment effects • Sub-Account Monthly Commitment Levels, Fees, Allowances, Volume Discounts • Discrete call-level or aggregated usage data entry

  7. Why Hi-Fi? • Better solutions can be identified: • "Cherry Picking" (e.g. - Verizon Freedom) • Identify unneeded lines or better configurations • Call Pattern Analysis facilitates Service Provider/Plan Selection. e.g.: • Free Intra-company calling w/Allegiance • Extended Local Calling ("Metro") Plans • Return on Investment calculations for VOIP or Leased Lines • Greater Savings FOUND and BILLED => More Competitive, More Recognition, More $$$

  8. Work Products • Service Agreement & LOA • Welcome Letter • Supplier RFQs • Recommendation Letter • Analysis Reports & Savings Estimates for Rec. Letter • Thank You for Engagement, Request for Testimonial & Referrals • Implementation Change Orders to selected Supplier(s) • Savings Invoices

  9. Q & A • Will TAMS find me 10% more billable savings? • Will TAMS make me 10% more productive? • Will TAMS add quality and confidence to my deliverables to my clients? • What is the ROI on TAMS if I bill $50,000 / year? $100,000 / year?

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