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Systems Life Cycle: Evaluation. Evaluation. Once the system has been installed it will be monitored to check whether it is working correctly. Sometimes problems with a system will not be found until it is being used by a large number of people or an unusual situation occurs.
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Evaluation • Once the system has been installed it will be monitored to check whether it is working correctly. Sometimes problems with a system will not be found until it is being used by a large number of people or an unusual situation occurs. • Evaluation is really re-analysing - starting the same systems analysis process all over again. Many of the same techniques can be used, such as interviewing staff or sending out questionnaires.
What is evaluated? • Efficiency • Ease of use • Appropriateness of the solution Systems analysis and design is a cycle and ends with evaluation which might then become the first stage in the new cycle.
Documentation • User documentation will be written to help users become familiar with the new system. • There is often two types of documentation: • User manual • Technical manual
Maintenance • Once a system is running correctly it can still need maintenance. This may be because a bug is found or because the company needs a new feature.
Summary • Testing • Systems are tested to ensure they work properly • There are 3 types of data which can be used to test a system – Typical, extreme and invalid / erroneous. • Evaluation • Systems should be evaluated to ensure that they meet the objectives set. This could be done through interviews, surveys or questionnaires. • Documentation • User manuals and technical manuals are produced to help the people who work with the software.
Read for yourself… • http://www.igcseict.info/theory/8/test/ • http://www.igcseict.info/theory/8/eval/ • http://www.igcseict.info/theory/8/docs/