Making a Difference for YOUR Chapter: A Key to Success!

1. WELCOME CHAPTER BOARD TRAINING CBT: Making a Difference for YOUR Chapter … A KEY to SUCCESS! Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

2. the JA Prayer Inspiration Icebreaker Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

3. Welcome to the Board ! • It’s an Honor, Privilege, and Responsibility. • It will be hard work but also rewarding. • Your attitude is everything. Teamwork counts more! Congratulations! Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

4. Your major responsibilities as a Board Member are: • To plan, monitor & evaluate • To establish policy/direction • To participate • To be fiscally responsible • To develop goals • To be a team player! Commitment Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

5. Why is CBT Important? * To Communicate: Job Duties & Responsibilities Expectations A Tool Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

6. More - Why is CBT Important? To: * Educate and train * Discuss and brainstorm * Assess the Chapter * Review community needs * Set goals * Build a cohesive Board team * Foster friendships for Success Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

7. Let’s put on our thinking caps … At the end of this CBT, our Board will develop goals for the Chapter. As we discuss items on the Agenda, you may think of something that our Chapter needs - and it may be a possible GOAL !! - jot it down to discuss during the Goal-Setting session. Ideas could be goals! Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

8. Understanding our Organization Chapter History Who are we? What are we all about? You are the Junior Auxiliary of ___________ ! Your NAJA Charter and Connection to NAJA Our Organization Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

9. Your Governing Authority: • Chapter: Constitution/Bylaws • Standing Rules • Policies and Procedures • NAJA: • the NAJA Handbook Governing Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

10. Membership … • The expectations of Chapter and Board members: • Chapter Self-Evaluation • Board and Member • Commitment forms • 100% Participation! Your Chapter Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

11. How can I be an effective Board Member? • First, know the job description and • duties of your position. • Second, understand your overall Board • responsibilities. • Third, realize that your duties may overlap • with other Board positions. • How can we work together? EFFECTIVENESS Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

12. Understand YOUR Fiscal Responsibility: * to your Chapter * to your Community * to your Donors What is a financial statement? What do I need to know? Financial know-how Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

13. Good use of Parliamentary Procedure will promote: • * Efficient meetings • * Member etiquette • * Fairness • * Acceptance of the will • of the majority • * A Conflict-free Chapter • * Member retention ! e Robert’s Rules of Order, Newly Revised Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

14. Assessment is valuable ~  Chapter Self-Evaluation  Community Survey  S.W.O.T. Analysis Assessment Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

15. Chapter Self-Evaluation • This tool will assess the perceptions of your membership as to Chapter performance and community image, as well as feedback about personal fulfillment. • A review of this information is critical to the success of your Chapter. Adapt. • Community Survey • Is the Chapter meeting the current needs of your community? Reflect and adapt. Feedback Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

16. S.W.O.T. Analysis - Internal assessment: * Strengths * Weaknesses External assessment: * Opportunities * Threats Assessment Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

17. Succession planning is important for the future … of YOUR Chapter!  Public Relations  Membership  Provisional Training  Life & Associates  Member recognition  Ownership interest Planning Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

18. … MORE Succession planning for the future … of YOUR Chapter!  Leadership plan  Projects  Records and files  Use ofParliamentary Procedure  Assessment/Goals For the future Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

19. A “Healthy” Chapter is a happy, secure Chapter … Learn ways to AVOID or to RESOLVE CONFLICT … … for the good of the whole Chapter! A Healthy Chapter Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

20. The Goal-Setting Session Planning for the future … All of the discussion, sharing of ideas, and brainstorming that we’ve done TODAY will make the goal-setting session easy and natural. Let’s get started … Service Award Goal-Setting Session Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

21. A Goal Should Be: • Measurable (i.e “by 10%”) • Action-stated - “To ____” examples: “To develop…” or “ To investigate …” • Realistic and meets a need • Specific (i.e., “ To increase membership by 5 members.”) • Time expectation: • Short or long term What are Goals? Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

22. SUGGESTED GOAL CATEGORIES Service Education Public Relations Membership Finance Fundraising Administration Scholarship Categories Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

23. Let’s set a goal TOGETHER … SERVICE Chapter FOCUS Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

24. Now that we’ve developed some goals, let’s ADOPT them. By establishing a written plan, it will be easier to review, to evaluate, and to accomplish our goals. ADOPT GOALS Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

25. 1. Who is responsible for achieving each goal? 2. Allow responsible members to determine HOW to achieve the goal. 3. Share the Board goals with the entire Chapter - member involvement will give everyone an ownership interest in the Chapter. How do we MEET our Goals? Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

26. Let’s reflect on what we’ve achieved - our efforts will surely make a difference for our Chapter! It’s time to celebrate a job well done! Closing & Evaluation Thank you for coming to our CBT! Let’s Celebrate! Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.

27. Website: www.najanet.org under “Members Only” Membership Section: Chapter Board Training Chapter Support Coordinator Membership Manual NAJA Resources Care Today – Character Tomorrow National Association of Junior Auxiliaries, Inc.