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E-COMMERCE

E-COMMERCE. Introduction. E-commerce is more than just buying and selling products online.

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E-COMMERCE

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  1. E-COMMERCE

  2. Introduction • E-commerce is more than just buying and selling products online. • Instead, it encompasses the entire online processes of developing, marketing, selling, delivering, and paying for products and services purchased by internet worked, global market places of customers, with support of worldwide network of business partners.

  3. Working

  4. Classification of e-commerce • Based on the above criteria, e-commerce are classified as; • Business-to-Business (B2B) e commerce • Business-to-Consumer (B2C) e commerce • Consumer-to-Business (C2B) e commerce • Consumer-to-Consumer (C2C) e commerce • Peer-to-Peer (P2P) e commerce • M-commerce

  5. Classification of e-commerce (cont…)‏ VII. Business –to-Employee VIII. E-Government IX. E-Learning X. Collaborative commerce

  6. Business-to-Business (B2B) e-commerce • It is the largest form of today’s commerce • In this form the buyers and sellers are both business entities and does not include individual consumer.

  7. Advantages of B2B e-commerce • Some advantages of B2B ecommerce are: • Direct interaction with customers. • Focused on sales promotion. • Building customer loyalty. • Savings in distribution costs

  8. Websites that are engaged in B2B ecommerce • commodityindia.com • Indiaconstruction.com • clickforsteel.com etc.

  9. 2.Business-to-Consumer (B2C)e-commerce • In this e-commerce type, business and consumers are involved. • Business sell to the public typically through catalogs utilizing shopping cart software. • In Business-to Consumer (B2C) e commerce, business must develop attractive electronic market places to entice and sell products and services to the consumer.

  10. Business-to Consumer (B2C) e-commerce transaction process • Business-to Consumer (B2C) e commerce transaction process includes; • Customer identifies a need. • Searches for the product or services to satisfy the need. • Selects a vendor and negotiates a price. • Receives the product or services (delivery logistics, inspection and acceptance). • Makes payment. • Gets service and warranty claims.

  11. Websites that are engaged in (B2C) e-commerce • Travelocity.doc, • hotels.com, • rediff.com, • indiatimes.com, • Jobclassfied.miday • Eg online classes

  12. 3. Consumer-to-Business (C2B) e-commerce • Also called demand collection model. • It enables buyers to name their own price, often binding, for a specific good or services generating demand • A consumer posts his project with a set budget online and within outs; companies review the customers’ requirements and bids out the project. • Then the customer will review the bids and selects the company that will complete the project. • Eg .stock market

  13. C2B e-commerce • Generally, in the C2B ecommerce, the customer requests a specific service from the business.

  14. Websites engaged in C2B e-commerce • razerfinish.com, • ReverseAuction.com, • priceline.com are few of them

  15. 4. Consumer-to-Consumer (C2C) e-commerce • It facilitates the online transaction of goods or services between two peoples. • However, there is not visible intermediary involved, but the parties cannot carry out the transactions without the platform, which is provided by the online market such as eBay. Examples: • Advertisement of personal services over the internet. • Selling of knowledge and experts online.

  16. Websites engaged in C2C • ICQ.com • MSN.com • ek.com.au • careeron.com.au • bidorbuy.com

  17. 5. Peer-to-Peer (P2P) e-commerce • It is a technology in itself that helps people to directly share computer files and computer resources without having a central web server. • To use this, both the peers should have to install the software so that they can communicate on the common platform. Examples: • Sharing of music’s, videos, and other digital files electronically

  18. 6. M-commerce • It refers to the use of mobiles devices for conducting the transactions. • The mobile device holder can connect each other and can conduct the business. • This is not really a type of e commerce but a mechanism in transaction. • Many M-Commerce applications involve internet enabled mobile devices. If such transactions are targeted to individual, to specific location, at specific times, they are referred as location base ecommerce (L- Ecommerce).

  19. 7. Business –to-Employee • This is the subset of the inter-business category in which the business organization delivers goods, services, information to individual employees. Examples: • Mobile employee in field representatives (B2ME).

  20. 8. E-Government • In E-Government a government departments buys or sells goods, services or information to business (G2B) or to the individual citizens (G2C) or to other government entity (G2G). • In E-Government; intranets, extranets and the internet all are applied. Eg: Filing returns through net

  21. 9. E-Learning • When educations, training or examination are provided online, it is called E-Learning. • It is practiced in Universities and organizations, government departments. When organizations give training to their employees, it is called E-Learning.

  22. 10. Collaborative commerce: • This is the process of communicating online between individuals or groups. Examples: • designing a product together using screen sharing, forecasting demand of products.

  23. Regular modes of payment

  24. CONCULISION Here by we conclude that e commerce is the life blood of today’s commerce or business.

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