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1. fee payment solution Basic fact about fee payment solution • User experiences that fail to deliver value to customers compromise business success. • This gap—between what customers want online and what they get—is costing firms money. • It is due to businesses failing to craft user experiences that build and strengthen relationships with customers. • Before launching the site, Retire Co never bothered to ask its prospective customers about their goals for an online retirement planning service. • Since many users were novice Internet users, they needed more help in understanding how to initiate and complete the registration process. • Early adopters, however, had no difficulty registering but felt underserved by a lack of “power user” features. for more information please visit : www.feepal.in/