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PROSJEKTMÅL

PROSJEKTMÅL. NBB skal først og fremst: sikre inntektsstrømmen fra billettsalget til OS, slik at det økonomiske totalresultatet blir positivt - kostnadseffektivisere rutiner og prosesser rundt billett- og betalingshåndteringen. PROSJEKTMÅL. Dernest skal NBB så langt som mulig:

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PROSJEKTMÅL

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  1. PROSJEKTMÅL NBB skal først og fremst: • sikre inntektsstrømmen fra billettsalget til OS, slik at det økonomiske totalresultatet blir positivt - kostnadseffektivisere rutiner og prosesser rundt billett- og betalingshåndteringen

  2. PROSJEKTMÅL Dernest skal NBB så langt som mulig: • sikre at kundene og personalet opplever billett- og betalingssystemet som minst like godt som dagens system • sikre at regulariteten bedres, dvs at oppholdstiden for trikk og buss blir kortere enn i dag • gi trafikkstatistikk for drifts- og inntektsformål • tilrettelegges for å kommunisere med SL’s og NSB’s billettsystemer i fremtiden

  3. NBB – Systemoversikt • Baksystem • Ombord-utstyr (ca 1500 validatorer + ca 435 førersalgsmaskiner) • Depoter (ca 10 stk) • Stasjoner ( ca 180 billettautomater + ca 380 validatorer + ca 75 sperrer) • Kommisjonærer/ kiosker (ca 200) • Service sentre (1-3) • Smartkort/ produkter • Sikkerhet • Nettverk • WEB-system for internett salg, informasjon og dokumentasjons-administrasjon

  4. NBB SYSTEM ARCHITECTURE

  5. DRIVER CONSOLE • Used ON BOARD for sale, Load/Reload of CSC • Characteristics • Easy route configuration by operator • Ergonomic Operator display • Customer display • Smart card reader • Ticket/receipt printer • Main functions: • Sale of smartcards/smarttickets • Sale of new products on existing cards • Card status information • Auto reload/ Auto renewal • Vehicle operation • Inspection mode blocks all validators • Data exchange with depot via Radion LAN • Programmable LED for information/alarm (RGY) • Programmable AUDIO alarm/information

  6. VALIDATOR (BUS, Tram, Boats & open Metro Stations) • Achieved, in large production and reliable equipment • - Friendly for passengers • CSC Validation and Checking • - Read/Write CSC (A and B) • - High Security ( ASK SAMs ) • - Full compliant with requirement • On line Replacement • Easy to install • Internal heating for outdoor use • - Size : W*H*D : 190*280*80 mm • - Weight : 1.5 kg

  7. PORTABLE VERIFYING UNIT for Inspectors > Inspection of fare media, > Information about Fare Media ( usage history, blacklist ), > Agent management, > Automatic communication with the Central System.

  8. GATE for Closed stations > Check and Validation on Entry, > High Door control, > Check only on Exit, > Automatic Reload of Stored Value, > Automatic Renewal of Period Pass, > Processing of WEB sales, > Automatic communication with Station Processor System.

  9. 2004 2005 2006 2007 2008 Systemleveransen NBBFaseplan Installasjon Prøvedrift Overtakelse Garanti Serv.& Vedl. OP

  10. Solo buss • Påstigning kun via frontdør • Utstyr: • Førersalgsmaskin • Validator

  11. Leddbuss • Påstigning via alle dører • Utstyr: • Førersalgsmaskin • Validator (1+2+2)

  12. Midibuss • Påstigning kun via frontdør • Utstyr: • Førersalgsmaskin • Validator

  13. Trikk SL79 • Påstigning via alle dører • Utstyr: • Førersalgsmaskin • Validator (6/7)

  14. Trikk SL95 • Påstigning via alle dører • Utstyr: • Førersalgsmaskin (1+1 Master/Slave) • Validator (12)

  15. TICKET VENDING MACHINE for Stations > Sale of Contactless Smart Tickets, > Renewal of Period Pass, > Reload of Stored Value, > Purchase single journey on CSC, > Information on Fare Media, > Automatic Reload of Stored Value, > Automatic Renewal of Period Pass, > Processing of WEB sales, > Automatic Communication with Station Processor System, > Payment (Credit and Debit cards, Coins).

  16. POINT OF SALE TERMINAL for Service Centre > Register customer’s data, > Register for “ Autopay” Renewal or Reload, > Personalisation (electronic) of CSC, > Sale of Contactless Smart Tickets, > Sale, Renewal of Period Pass, > Reload of Stored Value, > Customer Service ( Refund, Reconstitution, Information, Claims ) > Agent management (Start of shift, End of shift, Pause), > Communication with Central System, > Credit and Debit cards payment management.

  17. LIGHT POINT OF SALE for Kiosks > Reload Stored Value, > Sale, Renewal of Period Pass, > Information about Fare Media, > Agent management (Start of shift, End of shift, Pause), > Communication with the Central System.

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