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Organizational Behavior- A Basic Concepts

Organizational Behavior- A Basic Concepts. Introduction. Organizational Behavior is concern with the study of behavior of people as individuals & groups within the organizational setting. Levels of organizational Behavior. Change Management, Culture. Organizational Processes.

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Organizational Behavior- A Basic Concepts

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  1. Organizational Behavior-A Basic Concepts

  2. Introduction • Organizational Behavior is concern with the study of behavior of people as individuals & groups within the organizational setting

  3. Levels of organizational Behavior Change Management, Culture Organizational Processes Teams,conflict,Leadership Power & politics Group Processes Perception, Personality, Attitudes, Motivation Individual Processes

  4. NATURE OF OB • Distinct field of study • Behavioral Approach to management • Practical Orientation • Levels of Analysis • Concern of effectiveness • Human tool • Satisfaction of individual & Organizational Needs

  5. Forces affecting OB • Individuals • Groups • Organization Structure • Technology • Environment

  6. Significance of OB • Understanding of Self & Others • Better Communication • Motivation of Subordinates • Attainment of objectives • Controlling & directing behavior • Management of Change • Creation of Congenial climate

  7. Management Challenges • Changing technology leading to obsolescence of present skills & techniques. • Changing profile of workers,e.g. increased educational level, increased emphasis on fulfillment of psychological needs

  8. Responding to Globalization • Challenge of Information Age • Coping with anticapitalism Backlash • Overseeing movement of jobs to countries with low cost labour • Managing workforce diversity

  9. Characteristics of OB • Management is Purposeful • Management id Activity based • Management is social process • Management is an Integrative process • Management is Group activity • Management is Multidisciplinary subject • Management is Intangible

  10. Levels of Management • Top Management- It performs the higher level management functions & takes all the policy decisions. Top management includes Board of directors & chief executives • Middle Management- It consist of heads of various department..The job of middle level managers is to organize theirs departments to implement the top management’s policies. They are responsible in their areas. • Lower Management-Lower or operative management consists of foreman,supervisors,office superintendents etc Who are responsible for direction of operative employees.

  11. Roles of Managers Interpersonal Roles • Figurehead • Leader • Liaison Informational Roles • Monitor • Disseminator • Spokesperson Decisional Roles • Entrepreneur • Disturbance handler • Resource Allocator • Negotiation

  12. Basic OB Model Organization System level Group Level Individual Level

  13. Abilities • Ability refers to an individual’s capacity to perform the various tasks. • Types of Abilities- • Intellectual Ability • Physical Ability

  14. Cultural Intelligence • It is an outsider’s natural ability to interpret an interpret an individual’s unfamiliar gestures & behaviors in the same way that others from the individual’s culture would.

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