1 / 7

Diversion Conversion Presented by: Kelly Randall, RN Becky Manning, RN, APNP Grant/Iowa Counties

Diversion Conversion Presented by: Kelly Randall, RN Becky Manning, RN, APNP Grant/Iowa Counties. AIM ADDRESSED. INCREASE HOSPITAL DIVERSIONS DECREASE EMERGENCY DETENTIONS * From May 1 st -September 30 th 2010 -316 Crisis Contacts -42 Emergency Detentions (14%) -59 Diversions (19%)

kura
Download Presentation

Diversion Conversion Presented by: Kelly Randall, RN Becky Manning, RN, APNP Grant/Iowa Counties

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Diversion Conversion Presented by: Kelly Randall, RN Becky Manning, RN, APNP Grant/Iowa Counties

  2. AIM ADDRESSED • INCREASE HOSPITAL DIVERSIONS DECREASE EMERGENCY DETENTIONS *From May 1st-September 30th 2010 -316 Crisis Contacts -42 Emergency Detentions (14%) -59 Diversions (19%) *From May 1st-September 30th 2011 -390 Crisis Contacts -50 Emergency Detentions (13%) -41 Diversions (11%)

  3. CHANGES #1 CRISIS DIVERSION BED “SAFE PLACE” Provide a crisis diversion bed as an alternative to an ED #2 DEVELOP CRITERIA FOR URGENT APPOINMENTS Prioritize urgent appointments #3 STAFF TRAINING In-service for agency staff #4 URGENT APPOINTMENT SLOTS Daily scheduled urgent appointments in each clinic #5 URGENT APPOINTMENT SLOTS Daily scheduled urgent appointments in one clinic #6 URGENT APPOINTMENT SLOTS Daily scheduled urgent appointments in each clinic

  4. DATA Plan Change #1 • 3 “Safe Place” Admissions over a 6-month period • 2 Emergency Detentions Plan Change #2 • 1 Hour Urgent Appointments scheduled at each clinic • Tracking System Developed • Urgent Appointment Triaged according to Highest Priority Plan Change #3 • All staff educated on Urgent Appointment Procedure Plan Change #4 • May-August Lancaster 8/72 • May-August Dodgeville 11/80 Plan Change #5 • September Lancaster 5/13 • September Dodgeville 2/6 Plan Change #6 • Implemented October 1st, 2011

  5. BOTTOM LINE DATA • 41 Hospitalizations Diverted from 5/1 through 9/30. • Average Hospital Stay Costs the county $3000 SAVINGS=$123,000

  6. ADOPTED, ADAPTED, ABANDONED #1 CRISIS DIVERSION BED “SAFE PLACE” Abandoned: Not Utilized #2 DEVELOP CRITERIA FOR URGENT APPOINMENTS Adopted #3 STAFF TRAINING Adopted #4 URGENT APPOINTMENT SLOTS Adapted: Number of Daily Urgent Appointment Slots Decreased by 50% #5 URGENT APPOINTMENT SLOTS Adapted: Number of Daily Urgent Appointment Slots Increased by 50% #6 URGENT APPOINTMENT SLOTS Adopted

  7. Future Plans • CONTINUE TO UTILIZE CHANGES IMPLEMENTED WITH FIRST NIATX CHANGE PROJECT • CONTINUE TO UTILIZE CHANGES IMPLEMENTED WITH SECOND NIATX CHANGE PROJECT • CONTINUE TO UTILIZE THE NIATX CHANGE MODEL TO IMPLEMENT FUTURE CHANGES TO IMPROVE OUR AGENCY AND THE WAY WE SERVE OUR CLIENTS

More Related