Water Services Regulation Imbizo: Ensuring Safer Water Quality for All

1. Water Services Regulation Regulation Imbizo Presented by: Anet Muir Acting Chief Director: Water Services Regulation Date 13 May 2015 PRESENTATION TITLE Presented by: Name Surname Directorate Date

2. PRESENTATION TITLE HEADER Sub Header Copy here Copy here Copy here

3. Water Services Sector Vision • All people living in SA have access to adequate, safe, appropriate and affordable water and sanitation services, use water wisely and practise safe sanitation • Water supply and sanitation services are provided by effective, efficient and sustainable institutions that are accountable and responsive to those whom they serve. Water services institutions reflect the gender and racial diversity in SA

4. Water Services Sector Vision • Water is used effectively, efficiently and sustainably in order to reduce poverty, improve human health and promote economic development. Water and wastewater are managed in an environmentally responsible and sustainable manner.

5. Role of Water Sector Regulator • Set and or interpret rules, standards and where relevant grant approvals • Monitor compliance, analyse and publish • Make determinations and enforce decisions, promote transparency and confidence in the action of the Regulator

6. National Water Services Strategy • Department developed and launched the National Water Services Regulation Strategy in January 2010 • Multi-facetted and programmatic approach allowing for progressive implementation of regulation appropriate to the maturity of the sector while supporting achievement of the development of local government objectives.

7. Three legged strategy

8. Key initiatives and tasks: Drinking Water Quality • Revise National Drinking Water Quality Framework of 2007 • A more rigorous and special application of the enforcement protocol • Rapid technical assessments of drinking water systems • Increased emphasis on supply of drinking water quality data from WSA to the regulator • Introduction of systems for monitoring and reporting drinking water quality by WSAs

9. Key initiatives and tasks: Drinking Water Quality • Ensure credibility of drinking water quality data through the drinking water quality laboratory strategy (use of credible labs) • Intensive focus on the continuous capacity building of process controller/treatment plant operators • Communication of the revised frameworks and attendant regulatory requirements to all WSA through prov. or other appropriate forums • Monitor and report outcomes and risk by municipality through BD certification programme

10. Blue Drop Programme Successes • Significant improvement in the national average blue drop score • Overall improvement of drinking water quality compliance • Prominence to water safety planning as the basis for proactive risk based drinking water quality management

11. Blue Drop Programme and Handbook • Future of the BD certification Programme will be outlined in the Municipal Water Quality Management and Regulation Workplan (3yr Plan) • Consideration to Targets set by Presidency • Future assessments will be conducted biannually with progress inspections and reporting undertaken during alternate years. This will allow WSI sufficient time to implement recommendations and set up the required systems thus ensuring continual improvement and effective drinking water quality management

12. Blue Drop Key Performance Areas

14. Outline of BD 10 year plan

15. Outline of GD 10 year plan

16. Key initiatives and tasks: Effluent Quality • Dedicate additional resources to the acceleration of licensing for waste water treatment plants • Expand the scope and scale of WWTW being assessed by the regulator • Expand the monitoring of wastewater discharges by the regulator for compliance with legislated standards and license conditions and report on outcomes and risks through the GD certification Initiative

17. Key initiatives and tasks: Effluent Quality • Utilise the priority municipal compliance initiative process and the regulatory enforcement protocol to address wastewater discharge issues where non-compliance is resulting in unacceptable risks to human life and the environment • Enforce effluent discharge standards in accordance with the “polluter pays” principle as outlined in the WDCS

18. Key initiatives and tasks: Effluent Quality • Investigate incentives similar to those envisaged in the Drinking Water Quality Framework to promote good performance in the treatment of effluent and in managing effluent discharge quality • Report on regulatory actions and outcomes and • Investigate the accreditation of laboratories being utilised for the measurement of waste water discharge quality

19. Green Drop Programme Successes

20. Green Drop Programme and Handbook • Future assessments will be conducted biannually with progress inspections and reporting undertaken during alternate years. This will allow sufficient time to implement recommendations and set up the required systems thus ensuring continual improvement and effective drinking water quality management

21. Green Drop Key Performance Areas

22. Green Drop Key Performance Areas

23. Green Drop Key Performance Areas

24. Green Drop Key Performance Areas

25. Green Drop 10 year Plan

26. Summary of key tasks: Revealing Performance • The regulator will set up a regulatory Information Management System (integrated and aligned with DWS’ other systems) • The regulatory will promote benchmarking on the part of WSI and implement mandatory regulatory performance reporting for all WSAs • The regulator will require water boards to report annually on a defined set of mandatory performance indicators that are independently audited

27. Summary of key tasks: Revealing Performance • The regulator will introduce a system of independent audits and assessments of regulatory information provided by WSA. Regulations will be promulgated to establish audit and assessment mechanisms for water services regulatory information • The national water services regulator will report annually on sector performance including the mandatory regulatory performance monitoring measures for both water services authorities and water boards • Audit capability and capacity will be developed

28. Summary of key tasks: Enforcement • Review legislation and regulations with a view to strengthening enforcement mechanisms • Investigate the institution of a penalty points system for relatively minor transgressions • Review the enforcement protocol based on experiences gained in its use.

29. CMAs • Responsible for water resource planning and management at catchment level, including licensing of water use and discharges, monitoring abstraction and discharges • Responsible for the implementation of the National Monitoring Programmes which monitor resource quality at catchment level