1 / 12

Suffolk County Council Delivering Differently

Learn how Suffolk County Council has transformed by divesting services, in-sourcing, and outsourcing to enhance efficiency and quality, finding innovative solutions to funding challenges while maintaining service excellence. Explore the benefits, challenges, and impact on the community.

kwhitehead
Download Presentation

Suffolk County Council Delivering Differently

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Suffolk County Council Delivering Differently Outsourcing, in-sourcing and divestment Aidan Dunn Head of Procurement Suffolk County Council

  2. Our ambition was to take a more commercial approach To be a smaller and more effective Council To put a much greater emphasis on commissioning and have much lower levels of direct service provision. To improve services whilst spending less money

  3. What Suffolk has done: Between April 2011 and 2013 the Council divested nine different services and business units. Through this process: • Transferred 4000 staff out of direct Council employment • Set up contracts totalling over £75m. On 1st June 2014 SCC in-sourced its Back Office Services from a Joint Venture with BT

  4. 5 Spin outs….

  5. 2 external traders …. 2 ‘traditional’ outsources ….

  6. 1 internal trader….

  7. Why Divest ? Potential Benefits • Financial • Commercial • Flexibility and service responsiveness • Increased Community Involvement • Staff Benefit

  8. Observations & issues (1) • Suffolk County Council was ambitious in its approach to divestments and took calculated risks • Critical to the success is a service lead who is passionate, skilled and committed to ‘pulling’ the service out of the Council. • That needs to be married with a can do attitude within the Council to ‘push’ the service out. • The divestment process itself is complex and is a short term distraction from service delivery issues • It brings an absolute focus on non service issues such as back office services, governance, cashflow, taxation and legal arrangements.

  9. Observations & issues (2) • No one size fits all for the organisational form • ‘Back office’ costs and Overheads – there are step down savings to be made here too • Divestment in itself will not completely solve the budget gap, although it has a role to play in the mixed economy of services.

  10. How divestments are managed once they have left SCC

  11. Have you noticed a difference in the library service in Suffolk over the past year? • I think it is about the same 53.8% • I thinks its got better 39.4% • I think its got worse 6.8% I’m amazed that we still have such an excellent service. I moved here from the London borough of Brent where 50% of libraries have been closed. So I know how lucky I am to be here!"  Suffolk Libraries Customer

  12. How divest

More Related