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Products & Solutions. Eyal Shmueli, Director of Product Marketing. Agenda. Products Line – HyperGateway Base Products Key Features Business Enablement Applications HyperMessaging ™ - Vertical SMS messaging business applications. Bulk SMS for marketing and mass communications
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Products & Solutions Eyal Shmueli, Director of Product Marketing
Agenda • Products Line – HyperGateway • Base Products • Key Features • Business Enablement Applications • HyperMessaging™ - Vertical SMS messaging business applications. Bulk SMS for marketing and mass communications • HyperConnect™- CallBack / Call Through via WEB-SMS. • HyperMobile™– Client based mobile applications • HyperOffice™ – IP-PBX on board, Call Centers • Integrated Open PC-Server • Solutions
Mobile Network Access Solutions Product line - hypergateway
Base Products • HG-6000 (PRI-VoIP) • HG-7000 (SMS Server) • HG-9000 (SIM Server) Our Products Family is based on the HyperGateway Platform HG-2000 (BRI-GSM) HG-3000 (PRI-GSM) HG-4000 (VoIP-GSM)
HyperGateway Platform Key Features Modular Scalable Integration ready Redundancy support Resiliency 4 to 12 GSM/3G Channels 3U 8 to 32 GSM/3G Channels 6U
HyperGateway Platform Key Features • Multiple Access and redundancy • Cellular: GSM/3G & CDMA RUIM • Land Line: E1/T1 (PRI) & NT/TE (BRI) • NGN: SIP & H.323 • Master Slave Topology for Centralized management • SIM server – for Centralized SIM management • Advanced LCR & Routing Groups • WEB management and control
HyperMessaging HyperConnect HyperMobile HyperOffice Business Enablement Applications
Network Topology Bi-directional SMS messages (send/receive) Proprietary campaigns application Developers’ API SMPP or HTTP integration 3rd party SMS application support
HyperMessaging – Key components • SMS PRO – SMS enable application including verity of integration tools: • HTTP • SMPP • SMTP • Developer API • Campaigner – Proprietary application to run and manage bulk SMS, Emails and IMR • Open PC for 3rd Party integration
SMS Supply Chain SMPP SMPP SMS aggregator SMS Reseller Mobile operator SMSC HTTP SMPP/HTTP/API End User SMPP/HTTP/API/Campr GSM/3G/CDMA RUIM
HyperConnect family • CallBack server • Trigger by call • Trigger by SMS • Trigger from WEB • Trigger over 3G/WiFi connection • Call Through • HyperMobile Mobile Phone Apps • CTI
CallBack Server Call CB WEB CB SMS CB WEB CB Data CB Call ring John wife picks up the phone Connectivity HyperGateway connects John with his wife Callback HyperGateway calls back John Call for Action John requests callback(call, SMS, web, data)
Call Through Call ring Johns wife pick up the phone Connectivity HyperGateway Connect John with his wife Call Through HyperGateway Receive the call And answer with a dial tone waiting for John to dial Call for Action John requests callback(call, SMS, web, data)
CallBack, CallThrough – Disadvantages Understanding These Limitation Hypermedia Introduce HyperMobile Not a native dialing Complex use Loosing the ability to dial from phone book Mobile operators block the service
HyperMobile Mobile Phone Application • Supports: Iphone, Symbian & Black Berry • Android (Road map) • Simplified user experience • Supports*: • Trigger by: Call, WEB, SMS • CallThrough • Normal Call • Improved management and cost control • Seamless integration with the mobile phone book & dialer. • Password protected * Depends on the mobile phone OS
Computer Telephony Interface (CTI) • Ideal for office use as well as when you are away • Click to Dial or SMS • Full control on leg 1 & leg 2• Quick call & Quick SMS
HyperOffice family • Call Canter • CRM • Messaging & IMR • Unified Communication • & more • HyperOffice family is based on strategic vendor partnerships like: • TVZ • snom • IBM GS • Derdack • Exictos
Solutions • LCR & Business Continuity • Mobile Unified Communication • Two Factor Authentication • Call back • Long Distance • International Roaming • Call order • 1800 numbers • Military • Mobile Marketing • Notification • Contact Centers • M2M • Mobile Banking
LCR & Business Continuity/DRP • Full control of call routing • Backup • Redundancy 23
Mobile unified Communication • SNR • Call Back • Call Through • Hand over • Mobility extension • Voice mail (desk phone, cell phone, email) • Voice mail alerts • Messaging (SMS & Emails) • Personal Virtual Assistant (PVA) HyperConnect inside
Call Back Call ring John wife picks up the phone Connectivity HyperGateway connects John with his wife Callback HyperGateway calls back John • Long Distance • International Roaming • Call order • 1800 numbers Call for Action John requests callback(call, SMS, web, data)
Military & Intelligent Agencies Military grade equipment Used for network deployment Tests & measurements
Mobile Marketing • SMS - the fastest growing communication media world wide • 2.3 Trillion SMS were sent in 2010 • Clear advantages in marketing • Inexpensive (cheaper than voice) • Large quantities in small period of time • Not stopped as SPAM – SMS is read as it arrives • Generates impulse response • Not intrusive as a solicitation phone call • IMR – Interactive Message Response
Notification Your Taxi will arrive…. You bill due…. Big sale 50%
Contact Center • Multi level campaigns: • Voice • SMS • Emails • Interactive Voice Response • Interactive Messaging Response • Queue Management • Out of the office agent • Multi-Tenancy
M2M Monitoring Call For action Connect the SMS to a data base None recurrent engineering (NRE)
Mobile Banking • Accounts alerts • Security alerts • Customer service • Reminders Money Transfer CRM/ERP integration Balance check
Thank you Eyal Shmueli, Director of Product Marketing
SNOM – snom ONE is now GSM enable Hypermedia Systems offer a unique hybrid solution for small to medium sized corporate based on snom ONE soft PBX & Hypermedia GSM gateway Now all business telecom needs can be provided on a single platform Hypermedia gateway completes the snom ONE by offering a Unified Communication solution
Mobile Unified Communication • SNR • Call handover HyperConnect inside
Mobile Unified Communication • Mobile extension • Personal Virtual Assistant (PVA) • CallBack/CallThrough HyperConnect inside
Mobile Unified Communication • Voice mail Check • Voice mail notification • Hypermassaging HyperConnect inside HyperMessaging inside
Unified Communication SNR Call Back Call Through Hand over Mobility extension Personal Virtual Assistant (PVA) Voice mail (desk phone, cell phone, email) Voice mail alerts Messaging (SMS & emails) Mobile DID