Best Current Operational Practices – Efforts from the Internet Society

1. Best Current Operational Practices – Efforts from the Internet Society Deploy360 – Internet Society

2. About Me – A Quick History • Name: Jan Žorž • Founder of Slovenian Go6 Institute • Worked in Internet operations for 20+ years • 13 years of IPv6 experience • Active and contributing member of RIPE and IETF communities • Primary co-author of RIPE-501/RIPE-554 IPv6 procurement BCP document • Co-author of RFC 6346 (A+P approach to IPv4 depletion) • Joined Internet Society Deploy360 Programme in December 2012

3. Internet Society Deploy360 Programme • IPv6, DNSSEC, and Routing knowledge including tutorials, case studies, training resources, and more. • http://www.internetsociety.org/deploy360/

4. About Deploy360 The Challenge: • The IETF creates protocols based on open standards, but some are not widely known or deployed • Many people seeking to implement these protocols are confused by a lack of clear, concise deployment information The Deploy360 Solution: • Provide hands-on information to advance real-world deployment • Work with technology experts to collect and create technical resources and openly distribute them to fast-following networks around the globe

5. Two parts of presentation, disconnected from each other • Lightning talk:Improving operational feedback into the IETF • BCOP ideaExploring the idea of creating a global repository of Best Current Operational Practices (BCOP) • These areas are not related to each other, I’m just using my time to tell you about both activities

6. Increasing Operator Feedback into the IETFSHORT LIGHTNING TALK

7. IETF Operator Feedback – WHY THE IETF? • The IETF standardizes the protocols and services that vendors implement and Internet operators are supposed to deploy and use • The goal of the IETF is to make the Internet work better “The mission of the IETF is to make the Internet work better by producing high quality, relevant technical documents that influence the way people design, use, and manage the Internet.” Source: http://www.ietf.org/

8. IETF Operator Feedback – THE CHALLENGE • We have observed an opportunity for improved communication between operators and the IETF • Without sufficient operator feedback, IETF standards may not always fit operators' needs • Standards could be better designed and implemented if more operators that actually use them in their real-world networks agreed on what they need and provided more feedback into the RFC process within the IETF

9. IETF Operator Feedback – CURRENT SITUATION • We believe operators understand best what they need to run and improve their networks, however many operators do not participate in the IETF process • Why? • Lack of manpower and time to tackle daily issues in the NOC and attend IETF meetings in person three times a year and/or participate in the working group mailing lists year-round • Reliance on vendors to follow IETF proceedings and propose solutions to suit the operators’ needs

10. IETF Operator Feedback – CURRENT SITUATION • Operators have long-standing and effective operator group processes • The IETF has long-standing and effective standards-making processes • We must respect both of these unique processes to move forward and improve communications between operators and the IETF

11. Actual talk:Creating a Global Repository of Best Current Operational Practices

12. A BCOP Repositories – THE CHALLENGE Best current operational practices are shared between operators in many different ways: • hallway conversations • operator group presentations • email lists • web forum threads • Personal relationships • IRC/chats

13. A BCOP Repositories – THE CHALLENGE • There is currently no quick and easy way for an operator to find and reference all of these best practices for immediate use in administering their local network • There is too much clutter in the IT landscape for network operators to easily find reliable, vetted, user-friendly documentation • There may be a need for a globally recognized document series that documents the best practices for operationalizing Internet technologies

14. A BCOP Repositories – already started? • NANOG community started an IPBCOP effort (Aaron, Chris and others) • That effort now became a regional BCOP track/WG at NANOG • They asked us to help starting an global BCOPrepository.

15. A BCOP Repositories – SOLUTION IDEA • We believe a neutral and regionally organized repositories of documents that describes best current operational practices could help: • speed up deployment of IPv6 and DNSSEC • make the routing infrastructure more resilient • simplify network deployments for less traveled operators • These documents should be written by experienced operators and be globally accessible to everyone in an open and neutral location without fees • We are committed to assisting in the creation and promotion of this repositories.

16. OVERALL SOLUTION IDEA • Let’s create a discussion groups inside RIR/NOG communities where operator-to-operator communication and creation of BCOP documents happens • The same group COULD be used for operators to communicate their needs and wants from the standards process • This BCOP processes should be owned by operators’ groups collectively around the globe

17. Regional BCOP Groups – DISCUSSION TOPICS • Presentations from operators that lay out their issues using existing technology, protocols, standards, and implementations, resulting in creation of BCOP documents • Open discussion of what operators need to ease the deployment of new technologies - features and mechanisms needed in the real world • Process owned by operators with content created by operators for other operators

18. First idea of proposedBCOP Schema

19. Let’s get the content in the regions started first, the global structure might emerge naturally

21. Advantages of BCOP work • Common understanding of best operational practices amongst operators worldwide • Documents created by operators may prevent governments from creating and mandating their own operational practices documents • Improved communication between operators globally

22. A regional BCOP Repository – Question nr. 1: • Who in this room is willing to participate in the BCOP process (and actually do some work)?

23. Jan Žorž • mailto:<zorz@isoc.org> • Internet Society Deploy360 Programmehttp://www.internetsociety.org/deploy360/