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Ujjivan Financial Services 2011. Ujjivan in a snap shot. Established in Bangalore in November 2005 Serves 1.1 million customers in 20 states 332 branches & 3800 employees Loans disbursed Rs.2489 Crores Loan outstanding Rs. 652 Crores Repayment Rate – 98.05%
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Ujjivan in a snap shot • Established in Bangalore in November 2005 • Serves 1.1 million customers in 20 states • 332 branches & 3800 employees • Loans disbursed Rs.2489 Crores • Loan outstanding Rs. 652 Crores • Repayment Rate – 98.05% • Number of loans disbursed in August: 103,000 • Number of repayments processed in August: 800,000 • Number of life insurance issued in August: 50,000
MFI’s Standard Loan Transactions • Average Loan size : Rs.15,000 • This loan has to be acquired & serviced over a one year tenor • Acquisition & servicing on a weekly or monthly basis is done at customer’s door-step on a person to person basis. • All transactions done in cash. • Maximum interest charged 26% p.a.: Interest revenue – Rs. 1840 • Maximum operating expenses over one year of loan- Rs.850
Ujjivan’s Technology Infrastructure • Banker’s Realm. Net Version - Core Banking System • Web based version which provides on line connectivity of 333 branches with centralized back end. • Requires access to credit bureau for credit approval • Allows for outsourcing of data entry to reduce cost • Future: • Successfully piloted with Artoo, loan application processing & transacting cash collections from the field using Android Devices.