1 / 20

MANAGING THE DIGITAL FIRM: CANADA AND BEYOND

CHAPTER 1. MANAGING THE DIGITAL FIRM: CANADA AND BEYOND. Why Information Systems?. Organizations need IS to survive and prosper New challenges in the Competitive environment Emergence of the global economy Transformation of industrial economies Transformation of the enterprise

lakeisha-lesa
Download Presentation

MANAGING THE DIGITAL FIRM: CANADA AND BEYOND

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. CHAPTER 1 MANAGING THE DIGITAL FIRM: CANADA AND BEYOND

  2. Why Information Systems? • Organizations need IS to survive and prosper • New challenges in the Competitive environment • Emergence of the global economy • Transformation of industrial economies • Transformation of the enterprise • Emergence of the digital firm

  3. What is an Information System? • A set of interrelated components that • collect (or retrieve), • process, • store, and • distribute information • to support decision-making and control in an organization.

  4. Raw facts Represent events E.g. sales from a cash register Organized data Meaningful to people E.g. sales trends, comparison of brands DATA vs. INFORMATION

  5. 1. INPUT 2.PROCESSING 3.OUTPUT 4. FEEDBACK Four activities in an IS

  6. A Business Perspective on IS ORGANIZATIONS TECHNOLOGY Info Systems MANAGEMENT

  7. Literacy Components • Computer Literacy • Knowledge of technical dimensions (IT) • Information Systems Literacy • Broad understanding of computer-based IS • Encompasses management & organizational dimensions • Includes technical dimensions (IT)

  8. Approaches to IS • Technical Approach • Emphasizes mathematically based models to study IS • Behavioural Approach

  9. TECHNICAL APPROACHES COMPUTER SCIENCE OPERATIONS RESEARCH MANAGEMENT SCIENCE MIS SOCIOLOGY PSYCHOLOGY ECONOMICS Two Approaches to IS BEHAVIOURAL APPROACHES

  10. The Preferred Approach to IS IS performance is optimized when both the organization and the technology adjust to each other, until a good fit is obtained The SociotechnicalApproach:

  11. The Impact of the Internet Communicate & Collaborate Supply Information Find Entertainment Access Information Exchange Business Transactions Participate in Discussions

  12. Digital Organizational Design • Flattening organizations • Separating work from location • Reorganizing workflows • Increasing organizational flexibility • Changing management process • Redefining organizational boundaries

  13. Internet-based technologies • Intranet • An internal network based on Internet technologies • Extranet • Private intranet that is accessible to authorized outsiders

  14. The Emerging Digital Firm • Electronic market • A marketplace that is created by computer & communications technologies, linking buyers and sellers • E-commerce • buying & selling goods and services electronically • E-business • Organizational communication, coordination & management using Internet technologies

  15. The Emerging Digital Firm

  16. Key Management Issues • Strategic Challenge: • How can business use IT to become competitive, effective and digitally enabled? • Globalization Challenge • Information Architecture & Infrastructure Challenge • IS Investment Challenge • Responsibility & Control Challenge

  17. Positive Impacts of IS • Perform calculations & process paperwork faster than people • Help companies learn about their customer’s preferences & purchases • Provide new efficiencies (e.g. ATMs) • Provide advances in medicine • Internet allows distribution of information widely and quickly

  18. Negative Impacts of IS • May replace people & eliminate jobs • System outages can cause critical shutdowns • Heavy users may experience health problems • Internet can be used to distribute illegal copies of software and violate intellectual property regulations

  19. Case: SK Wheat Pool • What were the reasons SK Lab had to change its business processes? • Why Lotus? • What mgnt, org, and tech issues did the lab have to address? • What measures could you use for evaluation of success? Was it successful? • Is SK Lab a digital organization?

  20. c h a p t e r 1 MANAGING THE DIGITAL FIRM: CANADA AND BEYOND

More Related