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Promoting Family Financial Stability. United Way’s approach to integrated service delivery. United Way Financial Stability Center Portfolio. United Way Financial Stability Center powered by SPIN-Lynn Mass.
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Promoting Family Financial Stability United Way’s approach to integrated service delivery
United Way Financial Stability Center Portfolio • United Way Financial Stability Center powered by SPIN-LynnMass. • United Way Financial Stability Center powered by Lawrence Community Works –Lawrence Mass* • Dudley Street Financial Opportunity Center* (Co-Sponsored and Funded with Boston LISC) • Chelsea Connect Financial Opportunity Center (Co-Sponsored and Funded with Boston LISC) • Will launch Spring 2012 *Name not yet finalized
Lynn Outcomes FY11 Case Management: • Credit Repair: 139 (88%) of program participants improved credit scores. • Build Savings: 90 (80%) of program participants have saved at least three months worth of living expenses (38%) or are progressing toward goal (42%) • Increased Income: 37 (84%) of program participants Financial Education: • 160 completed financial education • 125 demonstrated intended outcomes (opened saving accounts, contributed to savings, repaired credit, lived within a budget etc.) Tax Preparation: • 750 tax returns were filed • $1,050,000 in Federal refunds (840K EITC) • 350 filers used direct deposit Educational and Vocational Planning • 36 enrolled in college classes and/or advance training programs • 22 placed into sustainable employment opportunities Other Services Include: GED, ESOL, Housing Assistance and Individual Development Accounts
National Learning Community: Highlights from the United Way System Key elements for success: 1. The effective bundling and sequencing of services 2. Multi year commitment to serving clients 3. One-on-One services 4. Staff training, orientation and commitment 5. Knowing and understanding the needs of your target population 6. Location and physical appearance of site 7. Client experience (user friendly, dignified) 8. Outcome Tracking