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Module 13. Troubleshooting and Recovering Windows 8 . Module Overview. Backing Up and Restoring Files in Windows 8 Recovery Options in Windows 8. Lesson 1: Backing Up and Restoring Files in Windows 8.
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Module 13 Troubleshooting and Recovering Windows 8
Module Overview • Backing Up and Restoring Files in Windows 8 Recovery Options in Windows 8
Lesson 1: Backing Up and Restoring Files in Windows 8 • The Need for Data Backup File History and Recovery Tools Demonstration: How to Prepare for File Recovery
The Need for Data Backup • Protect against accidental deletion • Provide recovery from virus infection • Provide for multiple versions of files and folders • Protect against total computer data loss • Help ensure data availability
File History and Recovery Tools • Windows 8 provides two file recovery tools: • File History • Windows 7 File Recovery
Demonstration: How to Prepare for File Recovery In this demonstration, you will see how to prepare your Windows 8 computer to enable file recovery
Lesson 2: Recovery Options in Windows 8 • The Windows 8 Startup Process Windows Startup and Recovery Options Windows System Restore What Is the Windows 8 BCD Store? Understanding the BCD Configuration Settings Advanced Boot Options Tools Available in Windows RE Demonstration: How to Resolve Startup-Related Problems
The Windows 8 Startup Process The Windows 8 startup process: 1. BIOS performs a POST, and loads the MBR 2. MBR loads the Windows Boot Manager 3. Boot Manager loads BCD 4. BCD loads Winload.exe 5. Winload.exe initializes the Windows 8 kernel 6. Drivers and services load 7. User logs on to computer
Windows Startup and Recovery Options Windows 8 provides a number of startup recovery tools: • Windows RE • Automatic failover to Windows Startup Recovery • Advanced Boot Options
Windows System Restore System Restore takes snapshots of your computer system, and then saves them as restore points You can use System Restore to: • Perform driver rollback • Protect against accidental program deletion • Roll back the entire computer’s configuration
What Is the Windows 8 BCD Store? The BCD is stored as a registry hive. For BIOS-based systems, the BCD registry file is located in the active partition\Boot directory. The BCD store is an extensible database of objects and elements that can include information about: • The hibernation image • Windows 8 startup options • Alternate startup options for operating systems
Understanding the BCD Configuration Settings Use the BCDEdit command-line tool to make changes to the BCD, such as removing entries from the list of displayed operating systems You can use the following tools to modify the BCD: • Startup and recovery • Msconfig.exe • BCDEdit.exe • BootRec.exe
Advanced Boot Options Windows 8 provides Advanced Boot Options that you can use to start the operating system in an advanced troubleshooting mode Advanced Boot Options contains the following options: • Repair your computer • Safe mode • Safe mode with networking • Safe mode with command prompt • Enable log booting • Enable low resolution video (640 X 480) • Debugging Mode • Disable automatic restart on system failure • Disable Driver Signature Enforcement • Start Windows normally
Tools Available in Windows RE Windows RE provides access to six recovery tools: • Refresh your PC • Reset your PC • System Restore • System Image Recovery • Automatic Repair • Command Prompt
Demonstration: How to Resolve Startup-Related Problems In this demonstration, you will see how to: • Access Windows RE to perform startup repair options • Enable access to the Advanced Boot Options menu
Lab: Recovering Windows 8 • Exercise 1: Exploring Windows 8 Recovery Options Exercise 2: Introducing a simulated problem Exercise 3: Resolving the problem Logon Information Virtual Machines 20687B-LON-DC1 20687B-LON-CL1 User Name Adatum\Administrator Password Pa$$w0rd Estimated Time: 30-60 minutes
Lab Scenario You must recover the Windows 8 computer of one of the employees in A. Datum. To do this you will first examine the recovery options available in Windows 8. You then will attempt to resolve a startup issue, and you will document the solution used to resolve the issue.
Lab Review • In the lab, what was the problem? How did you resolve the problem? What other approach could you have taken?
Module Review and Takeaways • Review Questions Tools