The X and Y Generation: characteristics and training approaches

1. The X and Y Generation: characteristics and training approaches

2. All Workers 100 Next two Decades 3% Growth 80 Baby Boomers 60 Last two Decades 54% Growth 40 20 1980s 1990s 2000 2010 2020 0 As the boomers retire, the workforce will stop growing…. We have always been able to count on an expanding labor force…but as the boomers are replaced by a smaller generation, the number of workers between the prime working ages of 25 and 54 will stagnate! Generation trends in the workforce Prime-Age Workers (Ages 25-54) with more than Year 12 Source: XPLANE.Com

3. Last two Decades 42% Growth 60% Next two Decades 7% Growth 50% Skilled Workers 40% 30% 20% 1970s 1980s 2000 2010 2020 0 And the average education levels will flatline…. During the past 20 years, the share of the workforce that has attended tertiary studies grew from just over 40% to almost 60%. That figure will barely budge during the next two decades. Education of the Workforce Prime-Age Workers (Ages 25-54) with more than Year 12 Source: XPLANE.Com

4. Traditionalists: >1946 Survivors: post Depression and War Currently By 2020 • 62 + years old • Make up 7% of Workforce • Highly traditional with strong family ties • Hardworking and loyal to the company • Job for Life mentality • Dependant on the pension • Not enough superannuation • Want to leave something for their children

5. Baby Boomers: 1946 – 1961 Flower Power, Prolonged Good Times Currently By 2020 • 46-61 years old • Make up 43% of Workforce • Highly traditional strong work ethic and loyalty ties - Job • Make up most of Middle & Upper Management • IT a learned language, for some • Over 60 years old • Phasing down work commitment, but not retiring in the traditional sense • Potentially continuing to dominate executive and board ranks

6. Generation X: 1961 – 1981 The ‘Glorious’ 80s Currently By 2020 • 24-44 years old • Make up less of workforce than Baby Boomers • Loyal to profession.. not company • Expect to change jobs for career advancement • Motivated by “What is in it for me?” • Early adopters and IT literate • Over 39-59 years old • Moving into senior management ranks • Inclusive management styles • Challenged in managing multi-generational workforce

7. Generation Y: 1981 – 1997 The Dot Com Era Currently By 2020 • Under 25 years old • Entrepreneurial aspirations • Expect success • 78% say Work / Life Balance a priority • Telecommuting – work is time driven, but no longer time bound • IT fluent and native speakers • 23-39 years old • Entrepreneurial focus • Self managed careers and lifestyles • Some ‘let down’ as working life fails to meet high expectations

8. Each generation comes with its own sets of experiences and expectations which can conflict with one another Too much and I’ll leave Required to keep me Continuous & expected The hard way Classroom Independent Collaborative & networked Facilitated Guarded Top down Collaborative Hub & spoke Collaborative Independent Hierarchical Horizontal Seeks approval Team informed Team included Team decided Command & control Coach Partner Get out of the way No news is good news Once per year Weekly/daily On demand Uncomfortable Unsure Unfathomable if not provided Unable to work without it Unwise Sets me back Necessary Part of my daily routine Source: Lancaster, L.C. and Stillman, D. When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work. Wheaton, IL. Harper Business, 2003.

9. Learning characteristics of Generation Y • Teamwork and prefer adults as peers • experiential activities, low boredom threshold • structure (but self directed) • Motivated by technology. Their strengths include; • multi tasking, • goal orientation, • positive attitudes and • a collaborative style.

10. 4 Keys to Teaching and Learning for Generation Y (Peter Sheahan) • Relevant • Interactive • Personalised • Entertaining

11. RELEVANT………… Practical, rational, mature, fresh and free from b***sh**

12. INTERACTIVE………… • Keep theory brief and follow up with doing it • Highly experiential • Use appropriate technology – DVD’s not videos

13. PERSONALISED………… • Make it real – customize cases • Smaller groups • Timing of information • Self paced – use online

14. ENTERTAINING…………. • We have moved from being the information age to the entertainment age • Make it interactive and engaging • PowerPoint is not entertaining or engaging!!

15. Teaching and training ideas from research • Holistic Learners – they are systematic and participative and less linear and objective Old method of linear learning Focusing Your Topic What is your research topic? Put it in question format.Example: What affect does acid rain have on human health in California? Your topic:Choose the keywords in your topic question and write down synonyms or related words. Your keywords:This list will give you other words to use when searching for information, and may give you ideas of how to narrow or broaden your topic.

16. WHO WHEN WHAT BROAD TOPIC HOW WHERE New method - systematic and participative

17. 2.Make tasks real – teach by real world analogies and elaboration strategies 3.Ludic (Play) Behavior – use more “fun” activities

18. Old Method Assignment 1: Introduction to the Library Where Things Are in the CSUEB Library Take the Walking Tour of the Library, and answer these questions: 1. Where are most of the encyclopedias and almanacs kept in the Library? 2. Can you reserve the group study rooms on the upper mall? Yes ___ No _ 3. Where in the Library is the main place to check out books? 4. Can you check videos or sound recordings out of the Library? Yes __ No __ 5. What is the title of the mural in the stairwell? Indicate with an "X" where you will find in the Library the following services or information. Lower Mall Upper Mall • Interlibrary Loan Office ________________ • Current Journals and Newspapers ________________ • Computers with HAYSTAC Access ________________ • Information & Database Center ________________

19. New Method Assignment 1: Library Crossword To use libraries and information sources effectively there are some terms that you simply need to know. Library Terms: A Glossary, available at http://www.library.csuhayward.edu/staff/li1010/manuel/library_terms.htm will help you both to complete the crossword puzzle below and to ensure your familiarity with essential library-related words. Across 1. Letter/number combination indicating an item/s location within a library. 2. A belief that may seem valid . but isn.t .fact. 3. A location within a library housing materials that are .special. because of their subject, age,or value. 4. To lessen the number of matches found during a computerized search by adding other criteria to the search. 5. A format for conveying printed information in .shrunken. form. 6. For example, humanities, social sciences, or sciences.

20. 4.More active and Kinesthetic learning – be more physical and hands on 5.Graphic/Visually appealing – less text and more charts, graphs and diagrams 6.Customisation – self directed and self paced

21. Incorporating the best of the best • Engage your learners – let the lesson plan go • Youth 2 youth • Create their own learning improvement group • Prepare to be challenged • Prepare to change; • Your communication • Be more honest and open • Respect their differences

22. If you keep doing what you’ve always done you’ll be left behind………..

23. The cycle of Teaching and Learning Teaching Learning Questions????????????