Who is the Boss?

1. Who is the Boss? Authoritarian Manager Leader Leader/Manager

2. Presentation Themes • Boss/contributor relationship • What makes a great boss? • Preferences: • Decision-making, Communication • Being the boss requires maturity • The Boss’ Shadow • Managing yourself

3. Schedule • Introductions • Expectations • Your best boss story • What made them a great boss? • What makes a great boss? • What contributors need to know? • Worst Bosses • Some things to think about

4. Introductions • Your name • Country of your birth • Please complete the following: “The boss is.…”

5. Decision Making Preferences • People who make significant decisions by initially talking to others are relational • People who make significant decisions by initially going to the library or internet are rational • People who make significant decisions by initially going off by themselves are reflective Used with permission of Diversity Executive Services, Inc. Donna Stringer and Andy Reynolds 2062249293

6. Decision making • Decision making also depends on the situation and people • Do you have the time? • Some people need time to decide. Others get uncomfortable with too much time. • “I thought we decided about that yesterday” • Be clear - is this information gathering, brainstorming, or decision making? • Who should participate? • Some decisions should be unilateral • Some decisions should be consensus

7. Communication Preferences • Move towards • Direct (Low content) • Emotional expressive • Possibility • External frame of reference • Matching • Time is in short demand • Individual focus • Move away • Indirect (High Content) • Emotional restraint • Necessity/scarcity • Internal frame of reference • Mismatching • Time is plentiful • Community

8. Boss’ Style • Authoritarian: My way or the highway! • Manager: My job is to get the task done. • Leader: My role is to set a vision and inspire. • Leader/Manager: My role is to know when to be hands on and when to inspire.

9. The Boss’ Shadow • When the person with the title of boss is immature, their shadow is likely to appear as • A Boss’ Shadow can manifest itself as • Tyrant - Fears own shortcomings • Delusional - Loses touch with reality • Blamer - Insecure An empty suit - Trapped in their past • Power Abuser - Props up self by putting other down

10. Top 10 Worst bosses (Peter Leo, Portfolio,page A-2 Pittsburgh Post Gazette, Tuesday, September 20,2005) Martin Davis - Revenge Ivan Boesky - Controller John D. Rockefeller - Delusional Andrew Fastow - Secretive Leona Helmsley - Mean

11. Top 10 Worst Bosses 5. Harold Geneen - Tyrant - blamer 4. Walt Disney - Insecure & suspicious 3. Armand Hammer - Credit taker 2. Henry Ford - Tyrant - Power Abuser 1. Al Dunlap - Abusive

12. Personality and Perception • Know strengths and weaknesses • Don’t pigeonhole yourself or others • Best person for the job may not be the one you expect • Ask! • There is more than one way to communicate a problem or solve a problem • Let people optimize their style • Be aware when you need to sub-optimize your style.

13. Final Comments • Being a boss comes with a title and no manual • Leadership comes with art, skill and a choice of leadership style • The skills that got you promoted may not be the skills needed in your new role. • Mentor, leader, manager, communicator • Adaptive, change agent. • Diversity a challenging road to success. • Different personalities bring different solutions. • Managing diversity requires awareness. • You need to be able to manage stress