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City of Englewood Work Order Software Project TECH 50800 Project Champion/Define Phase

City of Englewood Work Order Software Project TECH 50800 Project Champion/Define Phase. Date: 10/2/2013 Michael Hogan. Location Summary. City of Englewood Colorado Population 30,000 Land Area Facilities and Operations Department Managed Assets. Project Team. Michael Hogan

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City of Englewood Work Order Software Project TECH 50800 Project Champion/Define Phase

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  1. City of Englewood Work Order Software ProjectTECH 50800 Project Champion/Define Phase Date: 10/2/2013 Michael Hogan

  2. Location Summary • City of Englewood Colorado • Population 30,000 • Land Area • Facilities and Operations Department • Managed Assets

  3. Project Team • Michael Hogan • Facilities and Operations Manager • Building Services Supervisor • Custodial Supervisor • Department Administration Support

  4. Affinity Process • Project Headings • Technology • Roofing • Building Upgrades • Operations

  5. Project Prioritization Matrix • Work Order Management System • PM System • Web Based System

  6. Stakeholder Analysis

  7. Business Case • Work Order Process • Definition • Work Order Process • Internal Service Fund

  8. Problem Statement • No Documented Work Order System • Lost / Mismanaged Work Requests • No Control • No Tracking • Public Detriment

  9. Goal Statement • The Goal • Reduce Lost – Mismanaged Work Orders by 100% • All Work Orders on the Same System • Completed By December, 4th

  10. Project Scope • Constraints • Assumptions • Scope • Placed • Processed • Assigned • Completed • Closed

  11. Project Deliverables • Accessibility • Tracking • 100% Work Orders Tracked

  12. Return on Investment

  13. SIPOC / SWOT

  14. Project Schedule

  15. Next Steps • Software Implementation • Data Gathering • Current Data on Failures and Lost Work Orders • Data on Efficiency of New System • Measurements • Michael Hogan

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