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PENGENALAN KEPADA JAMINAN KUALITI AKADEMIK UTM

PENGENALAN KEPADA JAMINAN KUALITI AKADEMIK UTM. Prof Dr. Yahaya Md Sam Pengarah Centre for Quality and Risk Management (QRiM) Universiti Teknologi Malaysia. Introduction. 2. What is iCGPA ?. Introduction. 3. Learning Outcomes. At the end of the lecture, participants will learn to:

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PENGENALAN KEPADA JAMINAN KUALITI AKADEMIK UTM

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  1. PENGENALAN KEPADA JAMINAN KUALITI AKADEMIK UTM Prof Dr. Yahaya Md Sam Pengarah Centre for Quality and Risk Management (QRiM) Universiti Teknologi Malaysia

  2. Introduction 2

  3. What is iCGPA ? Introduction 3

  4. Learning Outcomes At the end of the lecture, participants will learn to: • Define the academic Quality Assurance (QA); • Interpret the QA components and levels; • Explain the requirements of QA; • Apply the QA documents • Describe the QA procedures. Introduction 4

  5. UTM QRiM • Swaakreditasi (Self Accreditation) • UTM Leadership • UTM Academic Governance • Academic Quality Assurance (QA) Presentation Outline

  6. My involvement in QA …. Check

  7. My involvement in QA …. Check

  8. Central Agencies for Academic Management in UTM Curriculum and Innovation Development Unit Student Recruitment & Admission Department Office of Undergraduate Studies Centre for Student Innovation & Technology Academic Management Department (UKU) Centre for Quality and Risk Management Teaching & Learning Unit School of Postgraduate Studies

  9. TRANSFORMATION of UTM QRiM Transformation Division, Risk Management & Audit (BTPRA) Prime Minister Quality Award Transformation Division, Risk Management (BTPR) Quality of Service (Registrar office) Academic Quality Unit (UKA) Quality Unit Universiti (UKU) Centre For Quality and Risk Management (UTM QRiM) Self-Accreditation Status Autonomy Status

  10. STRATEGIC PLAN UTM QRiM 2014-2020 2017 2018 Enhancing the Quality and Risk Management Practices PHASE I PHASE II PHASE III Recognition as Referred Quality and Risk Management Centre Globally Strengthening the Quality and Risk Management Ecosystem 2020 2019 2014 2016

  11. UTM QRiM STRUCTURE DIRECTOR UTM QRiM KL PA DIRECTOR DEPUTY DIRECTOR ACADEMIC QUALITY ENHANCEMENT DEPUTY DIRECTOR AUDIT & MONITORING ACADEMIC QUALITY DEPUTY DIRECTOR SERVICE & RISK MANAGEMENT SENIOR ASSISTANT REGISTRAR/RISK OFFICER MANAGER QUALITY ENHANCEMENT/AUDIT & MONITORING ASSISTANT REGISTRAR QUALITY ACADEMIK ASSISTANT REGISTRAR ASSISTANT REGISTRAR (SERVICE QUALITY/QRiM ADMINISTRATION) ICT OFFICER SENIOR CLERK PTPO (PENG. RISIKO) PTPO(PERKHIDMATAN) PTPO PTPO (KEWANGAN & FASILITI) PTPO (AKADEMIK) PTPO (AKADEMIK) PEMBANTU OPERASI PEMBANTU OPERASI 4 Staf Akademik. 4+1 Staf PPP Gred 41 – 48 9+2 Staf PPP Gred 29 -11 [17+3 Jumlah Staf UTM QRiM)

  12. Line of Command UTM QRiM BoD Board of Director JPU-X UTM Top Management Committee (Quality) VC Vice Chancellor QRiM Assistant Dean (Quality & Strategy) Assistant Chair (Quality & Strategy) Faculty & School

  13. ROLES of UTM QRiM VISION MISSION ACADEMIC SERVICE RISK MANAGEMENT CENTRE FOR QUALITY & RISK MANAGEMENT

  14. OBJECTIVES of UTM QRiM To ensure academic quality for all programmes meet the academic standards To ensure efficient and effective service delivery system To ensure the implementation of comprehensive risk management at every level

  15. UTM Client Charter • We, the staff of UniversitiTeknologi Malaysia, pledge that: • All students will: • Graduate with academic qualifications that are recognised by the Government and professional bodies and that meet the needs of the industry; • Graduate within the stipulated duration upon fulfillment of all requirements; • Be given services that are supported by an environment that is conducive to teaching and learning; • …

  16. Key Roles of Academic Quality Unit

  17. STATUS SWA-AKREDITASI : 2013-2018 • Provisional Accreditation • Full Accreditation

  18. SYARAT-SYARAT SWAAKREDITASI

  19. SYARAT-SYARAT SWAAKREDITASI

  20. IMPAK SWAAKREDITASI 29 Mac 2013 • Impakkepada UTM: • Penjimatankos • Audit bolehdirancangsecaradalaman • Meningkatkankepakaranstafsebagai auditor.

  21. Undergraduate Programme

  22. Postgraduate Programme

  23. UNIVERSITY ACCREDITATION COMMITTEE Chairman : Prof Emeritus Datuk Zainai Mohamed

  24. Self-Accreditation Governance BoD MOHE MQA SENATE UAC UNIVERSITY ACCREDITATION COMMITTEE (UAC) AUDITOR

  25. PDCA at Institutional Level Fakulti Mengambil tindakan penambahbaikan berdasarkan • maklumbalas dari proses audit • analisis yang dijalankan terhadap pencapaian CLO dan PLO TLU Mengambil tindakan penambahbaikan kepada latihan dan OBE MKNMNKJ QRiM Menyediakanpolisi, prosidurdangarispanduankualitiakademik yang perludipatuhi CIDU Merancanghalatujupembangunan/semakankurikulum program akademik UTM QRiM Memantaupelaksanaan program akademikmengikut standard yang berkaitan (termasukpemetaan PLO-MQF), melalui proses audit Fakulti Memantaupelaksanaan program akademikdariaspekpemetaan CLO dan PLO kepada MQF CIDU Menyemaksemuapermohonanpembangunan/semakan program akademik sehinggakelulusanSenat UTM Fakulti Mematuhigarispanduan yang disediakandalampermohonanpembangunan/semakan program akademik (termasukanalisiskeperluandanpemetaan PLO-MQF)

  26. Analysis Analysis Analysis Alumni Missions Program Outcomes Program Objectives Course Outcomes Visions Stakeholders Advisory committee PDCA at Programme Level OBE Direct Assessment Indirect Assessment Assessment CQI CQI CQI

  27. Academic QA Governance BoD SENATE JKTS PP JKTS DEA JKTS KKA JKKU JKTS: Senate Standing Committee

  28. Academic QA Hierarchy LPU KPT MQA SENATE JKTS JKA

  29. ACADEMICQUALITY ASSURANCE

  30. What is Quality Assurance (QA)?

  31. Operation T&L infra R Env financial S VMEG CICT facility TM Strategic Planning Organization and its context (DNA/core values/core business: T&L, Research, Service) Support Product & Services Service Research T&L Customers / stakeholders requirements Audit Kualiti Luaran Standard : COPIA Penilaian proses Leadership Environmental Scanning Findings Mesyuarat Semakan Pengurusan UTM JK Pemandu (Kualiti/Risk)

  32. Hasil Pentaksiran dan Standards HASIL PRODUK Kejayaan Graduan Pelajarberkualiti Tinggi Kerangka IQA P & P UTM PengalamanPelajar Proses Pengukuran & Penambahbaikan Berterusan (CQI) (CHECK & ACT) PROSES DAN SOKONGAN (DO) Rekabentuk Program Sokongan & Sumber Amalan Pengajaran & Pembelajaran Polisi dalam Pengajaran & Pembelajaran ASAS (PLAN) Kepimpinan dalam Pengajaran & Pembelajaran

  33. QA Mechanism

  34. Understanding Accreditation Accreditation is … • voluntary, process review • a process by which institutions or programmescontinuously upgrade their educational quality and service through self-evaluation and the judgment of peers. • a concept which focuses on evaluation and the continuing reinforcement of educational quality. • a status granted to an educational institution or programmes which meets commonly accepted standards of quality or excellence.

  35. Understanding Accreditation Accreditation goal is accomplished by… • accrediting agencies who individually examine academic programmes to ensure a minimum educational standard is being met.

  36. Related Academic Accreditation • Institutional Accreditation, refers to the accreditation of the Institution as a whole. • Programme Accreditation, refers to the accreditation of academic programme. • Course Accreditation

  37. EQA vs IQA AWARDED DATE: 23 March 2013

  38. TOR UNIVERSITY ACCREDITATION COMMITTEE • Memantau standard dan pelaksanaan akreditasi di Universiti Teknologi Malaysia. • Memperakukan panel penilai bagi menjalankan audit akreditasi sementara, akreditasi penuh dan audit pemantauan. • Menerima laporan dan membuat penilaian ke atas laporan panel penilai akreditasi. • Memberi perakuan akreditasi untuk program akademik yang memenuhi standard yang ditetapkan. • Membuat perakuan pembatalan akreditasi ke atas program yang tidak mematuhi standard yang ditetapkan. • Menyediakan laporan akreditasi untuk dibentangkan bagi pengesahan Senat Universiti.

  39. Accreditation Agencies MQA = Malaysian Qualifications Agency

  40. MALAYSIA QUALIFICATIONS AGENCY (MQA)

  41. Malaysian Qualifications Framework • Code of Practice • Standards • Programme Standards • Guidelines to Good Practices http://www.mqa.gov.my/ QA DOCUMENTS

  42. Malaysian Qualifications Framework (MQF 2.0) Malaysian Qualifications Framework (MQF) is an instrument that develops and classifies qualifications based on a set of criteria that are approved nationally and benchmarked against international best practices, and which clarifies the earned academic levels, learning outcomes of study areas and credit system based on student academic load.

  43. MQF is an instrument that develops and classifies qualifications based on: • a set of criteria that is agreed nationally and benchmarked with international practices. • Nomenclature of the programme • clarifies the academic levels. • learning outcomes. • credit system based on student academic load. Malaysian Qualifications Framework (MQF)

  44. MQF is benchmarked against the main qualifications frameworks worldwide such as those of England, Wales and Northern Ireland, Australia, New Zealand and Europe. • The European Qualifications Framework is now the umbrella framework for European Union countries and accepted by the UNESCO. MQF Benchmarked

  45. Academic levels

  46. Learning outcomes are: • statements on what students should know, understand and can do upon successful completion of a period of study, which generally lead to a qualification or part of a qualification. • References for standard and quality as well as for the development of curriculum in terms of teaching and leaning, the determinations of credits and the assessment of students. Learning Outcomes

  47. MQF emphasises five clusters of learning outcomes: • Knowledge and Understandings • Cognitive Skills • Functional work skills with focus on: • Practical skills • Interpersonal skills • Communication skills • Digital skills • Numeracy skills • Leadership, autonomy and responsibility • Personal and entrepreneurial skills • Ethics and professionalism Learning Outcomes

  48. Code of Practice for Institutional Audit (COPIA) Code of practice is a guideline for all the stakeholders about the nine quality assurance evaluation areas for quality assurance purposes.

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