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Swedish Customs Single Window. Mats Wicktor Director Change Management Swedish Customs Head Office Chair TBG 4 UN/CEFACT Customs Group Chair WCO Information Managment Subcommittee Tbilisi 2009-06-23. Swedish Customs. a modern public service with traditions since 1636.
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Swedish Customs Single Window Mats Wicktor Director Change Management Swedish Customs Head Office Chair TBG 4 UN/CEFACT Customs Group Chair WCO Information Managment Subcommittee Tbilisi 2009-06-23
Swedish Customs a modern public service with traditions since 1636 What flows do we have to manage? 93.000.000 border movements 7.000.000 Customs declarations 98 % electronic declarations 85 % automatically cleared
Background • Single Window was a consequence of the computerization starting in 1988. • Electronic communication showed great potential if seamless process were to be achieved. • Customer requirements initiated the development of a true Single Window environment. • Added value through governmental integration of eServices.
Design & development process • Enabling Single Window, assessments were made according to: • Volumes • Benefits • Users • Costs • Dialogue with customers and other public services.
Technology • Swedish Customs Single Window solutions are available using different technologies: • EDIFACT • Internet • Mobile solutions • Single Window solutions are available to customers regardless of technology, investments or other prerequisites.
Clients • Swedish Customs Single Window is used by importers, exporters, brokers and other international trade stakeholders. • Annually 98 % of all Customs declarations are submitted using a Single Window solution. • Automated processes forward necessary data to other concerned authorities.
Enablers for Single Window & Coordinated Border Management Critical to: • Invite assignors to risk-discussions • Make the risk-assessments • Make use of up-dated risk-profiles • Abandon the paper trail • Have the power to release goods!!
164 e-services - all free of chargeSingle Window for 8 Agencies
Customs Tariff Import; Operator; Licenses Customs Single Window
Customs Tariff Import; Operator; Authorizations ? CVED CBM
Licenses Automated processes with Board of Agriculture, Board of Trade and Inspectorate of Strategic Products
Trade Statistics Automated collection, validation and submission to Statistics Sweden
BoA Export Refunds before Application Statistics etc Risk Analysis Journal(Excel) CIS Exporter notifies possible amendments Customs Officer works in 3 different systems Fax Notification (24 h advance) Paper Refund Application Export declaration orr via Edifact/CIS
BoA AEX Automated Export Refund System CIS/ RiskA CIS notifies Customs Officer of received declaration Exporter notifies possible amendments Customs Officer works ONLYin CIS Exportdeclaration with application and notification(24 h advance) via Paper via XML via Edifact/CIS
Cooperation with business community