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Nick Thijs Public Management Institute University of Leuven - Belgium

CAF Training Event "the Common Assessment framework in action" Maastricht (NL), 16-17 November 2006. The Flemish local government Network on Quality. Nick Thijs Public Management Institute University of Leuven - Belgium.

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Nick Thijs Public Management Institute University of Leuven - Belgium

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  1. CAF Training Event "the Common Assessment framework in action" Maastricht (NL), 16-17 November 2006 The Flemish local government Network on Quality Nick Thijs Public Management Institute University of Leuven - Belgium

  2. The Flemish local government Network on Quality“Sharing of ideas in local government” Content • Facts & Figures • Context & History • Aims & Targets • Activities • Results • Future • Tips & Tricks

  3. Facts & Figures Belgium federal country: • 3 regions (Flemish, Walloon and Brussels) • 3 communities (Flemish, French, German) • 10 provinces • 589 municipalities (308 Flemish municipalities) • public centres for social welfare

  4. Context & History (1) • Growing dynamics in local government • New rules concerning personnel policy (1999) • Several rules on strategic planning • Quality decree for the public centres for social welfare • New decree on local government (2005) • Spread of the quality movement • Belgian quality conferences • Initiatives in several municipalities and public centres for social welfare • … • Training and education for local government • Need and explicit question for sharing and networking

  5. Context & History (2) • Problem • Few opportunities to meet • No structural framework for meetings • Need: • Sharing of ideas and experiences • Sharing of good practices • Sharing of information “Bench learning” NETWORK

  6. Aims & targets • Informal framework • Bench learning  • Sharing of knowledge and experience • Forum • First step in quality management • Supporting the current dynamic

  7. Activities • Network meetings (2 a 3 year) • Informal contacts between members • Conference on quality in local government • Website Bench learning sharing dynamic /sharing sharing

  8. « Resultats» • Network 40 organisations • 2005: 1st Conference on quality in local government (340 participants) • 2006: 2e Conference on quality in local government (250 participants) www.limburg.be/kwaliteitscongres/ (also in English) - 2007: 3rd Conference on quality in local government (250 participants) • www.kwaliteitsnetwerk.bewww.qualitynetwork.be

  9. Future • increasing the Network • building portal website (reference on quality management public sector) • conferences supporting the dynamic • « product oriented» network meetings

  10. Tips & Tricks + Network easy for « bench learning » + People meet partners/companions + Network internal possibility in big organisations = « Taking » is o.k., BUT also « giving » (Two-way-traffic) = Ambition to results “from sharing experiences to striving for concrete results” - continuity through structural security and legitimacy

  11. NICK THIJS • Email: nick.thijs@eipa-nl.com Public Management Institute - University of Leuven http://www.publicmanagementinstitute.be Parkstraat 45 3000 Leuven Belgium

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