RESUME PREPARATION

1. ` RESUME PREPARATION PetreciaWilliams • Virginia Tech • The Writing Center at Polytechnic Institute • Owl English Purdue University • Harding University • The Brief Wadsworth Handbook • Job Star Central • Job Web

2. What is a resume? ` REZ-oom-ay

3. ` • Resumes get your foot in the door. • Resumes are a screening • process for the employer. • Resumes get the interview! ` `

4. ` • Resumes are your sales • pitch. • Resumes are a one-of-a-kind • marketing tool. • Resumes are the prospective • employer’s first impression of • you. ` `

5. THE BASICS • Identification • Objective • Education • Experience • Coursework • Activities/Honors

6. How do I position myself to BE SELECTED and not DE-SELECTED?

7. IDENTIFICATION Where and How? IDENTIFICATION

8. KELLI HAZE GATES khg@hotmail.com School AddressPermanent Address NWCC 255 South Crockett Road P.O. Drawer G Senatobia, MS 38668 Senatobia, Ms 38668 662-562-4062

9. Objective Where and How? IDENTIFICATION Objective:

10. KELLI HAZE GATES khg@hotmail.com School AddressPermanent Address NWCC 255 South Crockett Road P.O. Drawer G Senatobia, MS 38668 Senatobia, Ms 38668 662-562-4062 Objective: To obtain an entry-level position in the Senatobia Memorial Hospital Billing Department focusing on assessing Medicare and Medicaid files.

11. Education Where and How? IDENTIFICATION Objective: Education:

12. KELLI HAZE GATES khg@hotmail.com School AddressPermanent Address NWCC 255 South Crockett Road P.O. Drawer G Senatobia, MS 38668 Senatobia, Ms 38668 662-562-4062 Objective: To obtain an entry-level position in the Senatobia Memorial Hospital Billing Department focusing on assessing Medicare and Medicaid files. Education: May 2011 Expected Graduation DateNorthwest Mississippi Community Associate of Applied Science Degree in Medical Office Technology, presently have a 3.5 grade point average May 2009 Senatobia Mississippi High School Graduated with a 3.3 grade point average

13. Experience Where and How? IDENTIFICATION Objective: Education: Experience:

14. Employers Rate the Importance of Experience Relevant work experience…………………………………………..4 Internship experience………………………………………………..3 Any work experience………………………………………………...3 Co-op experience……………………………………………………..3 (5 – point scale: 5= Extremely important; 1= Not important) Jobweb

15. KELLI HAZE GATES khg@hotmail.com School AddressPermanent Address NWCC 255 South Crockett Road P.O. Drawer G Senatobia, MS 38668 Senatobia, Ms 38668 662-562-4062 Objective: To obtain an entry-level position in the Senatobia Memorial Hospital Billing Department focusing on assessing Medicare and Medicaid files. Education: May 2011 Expected Graduation Date Northwest Mississippi Community College Associate of Applied Science Degree in Medical Office Technology, presently have a 3.5 grade point average May 2009 Senatobia Mississippi High School Graduated with a 3.3 grade point average Experience: Dr. Michael Adams Office 2010 – to present Senatobia, Mississippi Process Medicare and Medicaid files Answer the phone Schedule patients’ appointments 2004 – 2010After –School Sitter for the John Jones Family Assisted three elementary age children with homework and other needs

16. Coursework Where and Why? IDENTIFICATION Objective: Education: Experience: Coursework:

17. KELLI HAZE GATES khg@hotmail.com School AddressPermanent Address NWCC 255 South Crockett Road P.O. Drawer G Senatobia, MS 38668 Senatobia, Ms 38668 662-562-4062 Objective: To obtain an entry-level position in the Senatobia Memorial Hospital Billing Department focusing on assessing Medicare and Medicaid files. Education: May 2011 Expected Graduation DateNorthwest Mississippi Community College Associate of Applied Science Degree in Medical Office Technology, presently have a 3.5 grade point average May 2009 Senatobia Mississippi High School Graduated with a 3.3 grade point average Experience: Dr. Michael Adams Office 2010 – to present Senatobia, Mississippi Process Medicare and Medicaid files Answer the phone Schedule patients’ appointments 2004 – 2010 After school sitter for the John Jones family Assisted three elementary age children with homework and other needs Coursework : Computerized Accounting Medical Office Concepts Fundamentals of Medical Insurance Coding

18. Activities/Honors Where and How? IDENTIFICATION Objective: Education: Experience: Coursework: Activities/Honors: References upon request

19. KELLI HAZE GATES khg@hotmail.com School AddressPermanent Address NWCC 255 South Crockett Road P.O. Drawer G Senatobia, MS 38668 Senatobia, Ms 38668 662-562-4062 Objective: To obtain an entry-level position in the Senatobia Memorial Hospital Billing Department focusing on assessing Medicare and Medicaid files. Education: May 2011Expected Graduation Date Northwest Mississippi Community College Associate of Applied Science Degree in Medical Office Technology, presently have a 3.5 grade point average May 2009Senatobia Mississippi High School Graduated with a 3.3 grade point average Experience: Dr. Michael Adams Office 2010 – to present Senatobia, Mississippi Process Medicare and Medicaid files Answer the phone Schedule patients’ appointments 2004 – 2010 After School Sitter for the John Jones’ Family Assisted three elementary age children with homework and other needs Coursework : Computerized Accounting Medical Office Concepts Fundamentals of Medical Insurance Coding Activities and Honors: NWCC and High School Student Government References upon Request

20. Why not me? • Typos or grammatical errors - 34% • Including too much information - 22% • Not listing achievements in • former roles - 17% • Poor layout and/or design - 17% • Including too little information -7% • Others/don’t know - 3% Most common mistakes made by job seekers from JobWeb

21. PROOFREAD • PROOFREAD • PROOFREAD

22. FEATURE FILMS ARE THE RE- SULT OF YEARS OF SCIENTI- FIC STUDY COMBINED WITH THE EXPERIENCE OF YEARS.

23. ORDER PICTURES ON DISK AND SAVE $3.00 DOLLARS INSTANTLY…

24. The times we live in… • Template Resumes • On-line Resumes • Scanned Resumes • Traditional Resumes ` ` ` `

25. THE COVER LETTER • Remember your business letter rules: • Be sure to include the correct inside address • Remember the colon following the greeting • Make reference to your resume in body of the letter • Mention the specific job you want • Explain how you found out about the position • Conclude with a clear courteous request for an interview • Note after salutation and your signature that there is • an enclosure – your resume ` `

26. February 10, 2011 255 South Crockett Road Senatobia, Mississippi 38668 Mrs. Juanita Kerner Billing Department Director Senatobia Memorial Hospital 222 Getwell Road Senatobia, Mississippi 38668 Dear Mrs. Kerner: My formal training and work experience have me ready to step into the job that you advertised in the February 1, 2011, Tate County Democrat. My finishing my degree in Medical Technology this Spring, coupled with my work experience at Dr. Adams’ Office in handling Medicare and Medicaid files give me the needed experience and skills to apply for the opening in your billing department. I have enclosed my resume and do look forward to an opportunity to interview. I appreciate your consideration of my applying for the billing position in your department. Sincerely, Kelli Haze Gates Enclosure: Resume ` `

27. Create a healthy sense of self-doubt— Check – Check and Double Check

28. WHII FM • WHAT’S • IN • IT • FOR • ME

29. How do you fit?

30. IT IS IN THE PACKAGING Put yourself in your perspective employer’s shoes. What would you be looking for if you were searching for the perfect applicant?

31. Somebody thought you were a real possibility for the job!

32. You receive an e-mail or a call giving you a date and time for an interview!

33. Now what?

34. You have studied hard. You possess a marketable skill. You must, now, sell yourself.

35. BE ON TIME!

36. Securing a job is much easier if you look the part. • A useful guideline is to dress as you would for an • important day on the job, like a meeting with a supervisor. • Your clothes are your image. • Check the mirror and see what others see. • Clothes should be clean, well fitting and wrinkle free.

37. Wear a solid color conservative • suit with a coordinated shirt or blouse • Wear polished, conservative shoes • Make sure your hair is well groomed and neat • Don’t overdo the perfume, makeup, cologne, • or after shave • Limit your jewelry • Make sure to try on your outfit before • the day of the interview • Neat trimmed nails

38. WHAT DO I TAKE WITH ME? • Pocket folder • Extra resumes • Reference sheet/Reference letters • Pen • Pencil • Paper • List of your own questions

39. Nonverbal Communication: • Be pleasant to absolutely everyone • Project enthusiasm and confidence • Make eye contact • Greet the interviewer • Provide a firm hand shake • Sit upright and avoid fidgeting • Remember to smile

40. INTERVIEWING TECHNIQUES AND DRESSING FOR SUCCESS Petrecia Williams Endicott Report: Trends in Employment Harding University Rollins College jobweb learnmoreindiana.org hamilton-recruitment.com cropgrow,.com Interview.monster Harvard University quintcareers.com

41. Interviewers have expectations. Your goal must be to demonstrate your interest and qualifications for the position. .

42. According to jobweb the following are the ten top qualities Employers seek: • Communication skills • Honesty/integrity • Teamwork skills • Interpersonal skills • Motivation/initiative • Strong work ethic • Analytical skills • Flexibility/adaptability • Computer skills • Organizational skills

43. Know the company. • How large is the company • Any recent changes it has undergone • What the company does • What role you could play in the organization

44. How would you describe yourself? • What type of courses do you enjoy most? • Why should I select you over other applicants? • What are your greatest strengths and weaknesses? • Describe a work or school-related problem and • how you solved it. • Tell me about a time you worked as a part of a team. • What are your short-term goals? • Why do you want to work in this occupation • and for this company?

45. Identify any problem areas in your background • and be prepared to discuss them. • Describe your ideal job. • Where do you see yourself in 5 years? • In 10 years? • Name three adjectives that best describe you • and why. • Give an example of a time you worked under • pressure. • What skills do you feel are necessary for this • position? • Describe a difficult time you had with a • a supervisor and how you handled it.

46. S T A R • explain the Situation • tell what your Task was • explain what Action you took • talk about Results of your action

47. YOUR TURN: • Who would supervise me? • Can you describe a typical assignment? • Are there opportunities for advancement?

48. Closure On leaving sincerely thank the interviewer for his or her time. It is also proper to thank the receptionist who conducted you to the interview. Follow with a thank you letter. Use a standard business format. Use a colon after the interviewer’s name and a space after each paragraph. Sign your full name.

49. Why not me? • Negative personality or poor impression, • lack of motivation, ambition, maturity, enthusiasm • Poor communication skills • Inadequate preparation • Poor grades in major field • Unrealistic expectations • Poor preparation for the interview