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This case study discusses the v-scene videoconferencing service provided by Janet, UK for education and research institutions. It covers the rationale, approach, tariff structure, what's included, challenges, and progress to date.
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Sharing Services Between NRENsCase study: v-scene Mark Tysom Janet, UK TF-MSP Meeting Valletta, 28 November 2014
Agenda • Background • Rationale • Approach • Tariff Structure • What’s Included? • Challenges • How to subscribe • Progress to date • Questions
The Janet Videoconference Service • Established in 1995 • Infrastructure and VC booking system • 8,151 registered videoconferencing systems • 10,000 registered users • 1,112 participating organisations • 50,000 conferences per year • New service (“v-scene”) launched August 2014
Rationale to extend customer base • Approval and funding to re-develop the VC booking system • Aware that some NRENs had stopped or were planning to stop providing a VC service to their customers • Potential gap in market between no service and commercial off-the-shelf product • v-scene: “for education, by education” • 20 years experience of operating a VC service for education and research • Maybe we can share this by offering the service to NRENs…
Approach • Conducted an EU competitive dialogue procurement • Contracted with Azeus: software application developer • All IPR remains with Janet • Contract: Janet have the right to sub-license the software to: • The international education community • The UK public sector
Tariff Structure • UK Education and Research • - centrally funded for schools, colleges, universities, research • UK Public Services • - reduced rate for public sector bodies with an education remit • Commercial • tariff for providers of educational video content and services • International Education and Research • - GPD based calculation for other NRENs
v-scene NREN Tariff • Uses the same calculation as the GEANT Cost Sharing Model • Charges increase progressively as GDP increases • Used to generate a starting price • Additional services can be bolted on: • MCU integration • User migration • Interface language translation • Branding • Prices start from €35,000 p.a. for managed service
What’s included? • Annual fee for the booking system software • Set up and support (UK hours) • Streaming and storage of recordings (21 days) • MCU capacity • Discount of up to €12k for “donation” of an existing MCU • Licenses for Vidyo desktop client • Subject to acceptable use policy
Challenges • Janet’s first attempt at offering an international service • Choosing which metric to base charging on is hard • Usage: fair but only works for NRENs with existing data • At the outset we only have our own data to work from, eg: • to support x users we need y staff and z MCUs at a cost of… • Used this to predict how the service needs to scale and what costs would need to be charged to cover them
How do NRENs subscribe? • Discuss and agree pricing with Janet • NRENs make a direct award to Janet by making a case that the service represents a unique offering • - Designed to facilitate the delivery of education • - Designed to support a diverse community of users • - Supports multi-vendor MCUs • - Supports multi-vendor VC hardware • - Federated and traditional login supported • - Wide variety of educational content providers • - Facilitates collaboration with international NREN communities (single directory) • - Development roadmap tailored to the needs of education and research • Issue a VEAT notice for transparency • Advertises the intention to award a contract directly without call for competition • Can only award contract after 10 working days have passed without challenge • Contract signed by both parties and dispatched to OJEU within 48 days
Progress to date… • Discussions with 5 NRENs • Received a variety of responses • we want a free service… • that’s much cheaper than we currently pay! • we’re not sure of the demand within our country • can we have some test accounts? • Will review existing charging model in 12 months • Considering introductory price option • HEAnet (Ireland) first NREN to sign-up
Questions? Mark Tysom Product Manager mark.tysom@ja.net 0044 1235 822 223 28/11/14