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BtoB Strategy : Data Synchronization implementation. ECR Asia – 17 October 2008. Agenda. Definitions and BtoB Strategy Data Synchronization : First achievements Next steps. Carrefour Group overview. N°1 mass retailer in Europe and N°2 worldwide €92.27 billion in sales, incl. tax, in 2007
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BtoB Strategy :Data Synchronization implementation ECR Asia – 17 October 2008
Agenda • Definitions and BtoB Strategy • Data Synchronization : First achievements • Next steps
Carrefour Group overview • N°1 mass retailer in Europe and N°2 worldwide • €92.27 billion in sales, incl. tax, in 2007 • Over 500,000 colleagues worldwide • Operations in 30 countries • More than 15,000 stores • Multi-format : hypermarket, supermarket, hard discount, convenience, cash & carry, e-commerce
Agenda • Definitions and BtoB Strategy • Data Synchronization : First achievements • Next steps
Supplier Retailer Business to Business solutions • BtoB Solutions account for Processes and Tools to support the exchange of information between Carrefour and its partners • eSourcing • Private labels development • Tests Private labels • Auctions Optimize Assortment And Price Speak the same Langage Manage commercial transactions • Standards • Master Data • BtoB Portal • EDI Order • EDI – Dispatch / Reception • EDI - Invoice • Payment report/advance Grow our Business Ensure On-Shelf Availability • Joint Business Plan • Scorecard • DataSharing Merchandise • DataSharing Client • DataSharing Operational • EDI Sales/Inventory
International associations Global Commerce Initiative GSMP – Global Standards Management Process • Carrefour involvement in international associations follows the logic of : • « Move towards a new relation with our suppliers » • Carrefour teams participate to local implementations : • Implementation of B to B processes with local ECR • Maintenance and use of standards through local GS1 MOs CIES GS1 Global GDSN Inc.– Global Registry ECR Europe EPC Global, Inc. ECR France GS1 France AECOC ECR … GS1 …
GCI report : « Future Value Chain 2016 » The GCI report « 2016 Future Value Chain » published end of 2006 gives a pragmatic vision of forces and trends that will influence the Value Chain within 10 years 3 4 5 2 6 1
Suppliers’ Priorities • DataSharing • Improve On Shelf Availability, especially for promotions • Improve Innovation process, Promotion efficiency • Data Synchronisation • Develop Product Data Quality • Reduce non value-added tasks
Agenda • Definitions and BtoB Strategy • DataSynchronization : First achievements • Next steps
Data Synchronization Automatic synchronisation of product data with the suppliers’ systems The exchange mode can have different levels of automation (Webform, P2P, GDS)
Worldwide implementation as of June 08 • 2009 rollout plan includes • Italy • Argentina • Taiwan
Focus on deployment in France • Rise from 0 to 100 suppliers in the first 6 months • Rise from 100 to 600+ suppliers in the following 12 months
Internal preparation processes and tools First « live » connections Start of GCI Implementation Initiative Acceleration of implementation Joint Retailer Communication to Suppliers Key milestones Jan 07 Jul 07 Jan 08 Jul 08 Jan 09
Key success factors • Market maturity Manufacturers, Retailers Data Pools, Service Providers • Internal process preparation and availability of systems Involve Buying Departement Systems integration • Readiness / Willingness of retailers to move towards implementation • GCI Implementation Initiative driven by 1 retailer and 1 manufacturer Ensure real implementation • GS1 France support for communication towards SMEs Seminars, Newsletter, Booklets « Tour de France »
Agenda • Definitions and BtoB Strategy • Data Synchronization : First achievements • Next steps
Next steps • Select one country that will serve as pilot for the region • Leverage existing connections with international suppliers in other regions • Involve local GS1 and ECR • Enrolment of SMEs • Usage of GS1 standards, acknowledgement of DataSync as a business best practice • Align with other retailers in the market : readiness and/or willingness to implement
Key take-aways • Secure preparation of processes and tools in order to ensure Data Quality • Respect GS1 standards • Work together, join forces between retailers and manufacturers • Start small, grow steadily