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Performance Management. Pesewa Presentations. Performance Management . Definition:
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Performance Management Pesewa Presentations
Performance Management Definition: “ A continuous process which contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance. It establishes a shared understanding of what is to be achieved and an approach to leading and developing people”
How does it work? • Continuous • Strategic • Systematic • Should incorporate • Performance Improvement • Development • Managing of behaviour
Performance Reviews Training Learning and development Coaching Mentoring Teams 360 feedback One-to-one meetings Competency framework Measure performance Rewards / incentives Progressive discipline Tools that companies use:
The ‘Employee Cycle’ New Hire Desired Performance Goals & Expectations Coaching & Training Feedback & Reviews Progressive Discipline
The Upward Spiral Promotion New Hire Desired Performance
“Selecting the Best” New Hire (or Promotion)
Hiring Tools • Setting competencies • Finding the right candidates • On-line recruiting • 3 step behavioural interview process • Management and HR involved • Branch visits • Assessment Centres • Onboarding • Setting expectations in the interview process
Goals, Coaching, & Development New Hire Goals & Expectations Coaching & Training
“Reviews & Feedback” New Hire Goals & Expectations Coaching & Training Feedback & Reviews
Progressive Discipline New Hire Desired Performance Goals & Expectations Coaching & Training Feedback & Reviews Progressive Discipline
The Upward Spiral Promotion New Hire Desired Performance