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The Ethical Implications of “Social Credit Scoring” and Its Insurance Uses

The Ethical Implications of “Social Credit Scoring” and Its Insurance Uses. “Keeping trust is glorious and breaking trust is disgraceful” - Slogan for Chinese Social Credit Scoring System, 2018. China plans to rank all its citizens based on their "social credit" by 2020.

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The Ethical Implications of “Social Credit Scoring” and Its Insurance Uses

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  1. The Ethical Implications of “Social Credit Scoring” and Its Insurance Uses “Keeping trust is glorious and breaking trust is disgraceful” - Slogan for Chinese Social Credit Scoring System, 2018 • China plans to rank all its citizens based on their "social credit" by 2020. • People can be rewarded or punished according to their scores. • Like private financial credit scores, a person's social scores can move up and down according to their behavior. • Alibaba, China’s largest e-commerce company, already operates a loan function called Sesame Credit that bases its lending decisions not only on a person’s credit history, but also on their behavioral preferences, social connections, and other data gathered and analyzed by Alipay, the company’s all-in-one mobile payment platform. • Alibaba in September unveiled a service called Daowei that connects social credit to services only available to users whose social credit scores exceed a set level • .

  2. Lowering and Raising Your “Social Score” in China Your Score Is Raised For: • Being fully employed • Going to school • Riding public transportation • Purchasing gym memberships • Purchasing diapers and other household items and cleaning supplies Your Score Is Lowered If Your Get Ticketed For: • Bad driving, • Smoking in non-smoking zones, • Riding a train, bus or subway with no ticket, • Loitering, • Walking dog without a leash, • Failing to clean up after your pet, • Purchasing too many videogames, • Posting fake news online,

  3. Examples of Chinese Punishments • Nine million people with low scores have been blocked from buying tickets for domestic flights, Channel News Asia reported in March, citing official statistics. • They can also clamp down on luxury options — three million people are barred from getting business-class train tickets. • Millions who have had inappropriate social media posts have had their Internet speed throttled down • People are kept out of certain luxury hotels if their scores are low • Potential Punishments Being Considered: • Banning children of low score people from top schools • Bumping people off of dating websites

  4. Proposal 1: American Social and Civility Score (ASCS)Index based on 100 % Voluntary and ONLY Positive Scoring Positive Personal Social Media Presence + Likes and helpful posts (e.g Amazon and TripAdvisor Reviews and Instagram Trust Ranking ) Good Driving: Telematics Score Wellness Tracker (Activity and Nutrition) Business Social Media Connections and Postings Liked: LinkedIN Score

  5. Proposal One Benefits for Voluntary Participants with High Scorers Dating Sites for Top 20 percenters on social score Reward Points at 4-5 star hotels “Ambassador” discounts for travel abroad Free Amazon Prime

  6. Proposals 2-6: What do you think about including the following Non-Voluntary Activities that Lower Your Social Score? • Bad Driving (Telematics) • Couch potato score (less than 1000 steps per day on fitbit) • Google searches for risky items (hang gliding, mountain climbing) • Personal social media posts that are flagged by Facebook or Instagram for being dishonest or fake • (SIRI/ Alexa score based on family interactions at home (raised voices, cursing, illegal drug words…)

  7. Summary How To Evaluate Social Scoring? • Where is the line crossed on social scoring? • What is the role of insurance in providing input to the scoring? • What is acceptable basis for giving rating discounts and surcharges for provable risk differences based on social scoring?

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