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Learn about quantitative and financial performance measures, including KPIs like operational ratios, profitability, liquidity, and social media metrics. This comprehensive resource in Appendix A of Food and Beverage Management 5th edition covers key indicators crucial for success in the industry.
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Food and Beverage Managementfifth edition Appendix A Performance measures and Key Performance Indicators
Performance measures • Include • Quantitative performance • Financial performance • Can also be referred to as Key Performance Inicators (KPIs)
Performance measures include: • Operational ratios e.g. costs and profits • Activity ratios e.g. asset, stock and debt turnover • Profitability ratios e.g. return on capital • Liquidity ratio e.g. current ratio and acid test • Gearing ratios e.g. debt to equity • Stock market ratios e.g. earning per share • Social media and marketing e.g. website metrics Details of each set is given in Appendix A of Food and Beverage Management 5th edition, Cousins et. al. 2019 Goodfellow Publishers