Introduction

1. Introduction • What is The Clearing House? • What are TSTs? • Is this for me? • What happens next? • The future

2. What is the Clearing House? The Clearing House • Manages a waiting list • Matches rough sleepers to flats It is made up of: • Approx 4000 properties • Studio flats and one-bed flats • Private and RSL properties You will receive: • A tenancy for as long as you require support (renewed every 2 years) • TST support to live in the flat

3. TSTs - What are TSTs? TSTs are Tenancy Sustainment Teams They will help and support you to work towards your goals. • General support needs • Education, Training and Employment • When you are ready, they will discuss move-on options with you

4. Maintaining a tenancy Living independently Health Utilities Money advice Benefits advice General support TSTs – general support

5. TSTs - education, training and employment If you are considering training or employment they will assist you with: • Courses or training programmes • Applications • Career advisers • Job search • In work benefits • In Education benefits

6. TSTs - move on TSTs will help you to: • Review your support needs, and assist you to renew your tenancy if you still require support • Recognise when you are ready to move • Understand the options • Access independent accommodation • Get ready to move

7. Is this for me?Eligibility • A verified rough sleeper on CHAIN • Require some support to maintain a tenancy • Willing to work with the TST • Understand that you have a tenancy for as long as you need support (A fixed term AST, renewed every 2 years) • Expected to move when you no longer require support • Encouraged to attend TB screening

8. What Happens Next?Being referred to the Clearing House Your current worker will submit a Clearing House application form. This will identify: • Support needs • Future work with the TST • Where you want to live (at least 2 Boroughs) • Mobility issues or a disability • Pets • Partner

9. Havering Redbridge City Kingston Clearing House Map of Average Waiting Times Blue – 6 months or less Red – between 6 and 12 months Yellow – between 12 and 18 months Grey – we have housed very few people in these areas Sutton

10. What happens Next?Getting an offer of accommodation… • Nomination • Meet with TST/Housing Provider • Viewing & Decision • One nomination only • Refusing a nomination • Appealing a decision • Accepting a nomination

11. The Future After 18 months, there will be a tenancy review This will result in two options: • If you continue to need support your tenancy will be renewed for a further fixed term • If you no longer need support your TST will help you to move on to a PRS flat

12. Private Rented SectorTST Move on Scheme Who are we?We source homes through private landlords for clearing House tenants who no longer need support and ready to move on into the Private Rented Sector. We can find you a property in an area of your choice. QualityAll of our homes are checked in line with the Decent Home Standard - so you can be sure your home will be of good standard and that the landlord is trustworthy. SupportYour TST Worker will support you into the tenancy by helping you with the paperwork and making sure everything runs smoothly. There will be up to 8 weeks resettlement support available from your TST worker. AffordabilityYou don’t need a deposit or 1 month’s rent in advance. Instead we will offer the landlord an £800 incentive once a tenancy agreement has been signed. Whether you are working or not we’ll be able to help you. All of our homes are affordable for people on benefits or low incomes.

13. Private Rented Sector for people under the age of 35 Changes in Housing Benefit mean that from January 2012, single people under 35 will no longer be able to receive Housing Benefit for one bedroom self-contained accommodation. They will only be eligible for the shared accommodation rate. Due to these changes, if you are under 35 and no longer need TST support then you will have to move into a shared flat.