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Using Technology in Operations

Using Technology in Operations. y11 Business. Can you give examples of technology being used in business?. Think of the different sectors? Primary / secondary / Tertiary E.g. This smartboard and computer for teaching. Technology in Business. PRIMARY SECTOR Genetically modified crops

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Using Technology in Operations

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  1. Using Technology in Operations y11 Business

  2. Can you give examples of technology being used in business? • Think of the different sectors? • Primary / secondary / Tertiary • E.g. This smartboard and computer for teaching.

  3. Technology in Business • PRIMARY SECTOR • Genetically modified crops • SECONDARY SECTOR • Production Robots • 3D Printing • Computer Aided design • Computer aided manufacturing • SERVICE SECTOR • Communications • Internet shopping • ATMs • Electronic Point of Sale

  4. Secondary Sector most prevalent with technology .. • Computer Aided Design (CAD) • Very useful for plastic or other household items. • Products can be initially designed on computer in 3D to create prototypes. • https://www.youtube.com/watch?v=LPTje97q5hk

  5. Computer Aided manufacturing • CAM – • Design and production of products are linked. This automates the production process to minimize waste. • https://www.youtube.com/watch?v=6kJszVr5BI4

  6. Smart houses… • https://www.youtube.com/watch?v=DABKQ9Ckpsw • Will this bring benefits or problems for consumers?

  7. Technology in Tertiary Sector • EFTPOS – Electronic Funds Transfer at Point of Sales • Use of plastic banking cards to reduce cash. • PIN numbers or swiping allows instant use in restaurants and shops. • Soon be able to use your phone as a wallet • https://www.youtube.com/watch?v=1WlRcXIO5ik

  8. EFTPOS • What are the risks with PIN numbers or such contactless cards… • https://www.youtube.com/watch?v=AGWFryVh_oE

  9. Technology improving Service sector • Improves internal and external communication • Information can be processed more quickly • More information is available • Increases speed of communication – can operate wider spans of control • ‘Relationship marketing’ • E-commerce

  10. Technology in Business Benefits • Better products and services • New products and materials • Improved working environment • Improved efficiency and reduced waste • Advances in communication

  11. Problems • The cost of keeping up to date with technology • Knowing what to buy and when • Can lead to negative relations with staff • New skills may be required

  12. E-Commerce • Use of internet for buying goods and services. • B2C • E-tailing, customers ordering off Ebay • B2B • Businesses selling to other businesses online, e.g. airline tickets, banking.

  13. Evaluating • The impact of technology will be viewed differently by different stakeholders • E.g. employees – loss of jobs? Reaction to change? New skills to be learnt? • What about… • Owners? • Customers? • Suppliers?

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