公开讲演与交流

公开讲演与交流 Public Speaking & Communication

Public Speaking • Public speaking is one of the hardest things in the world. • Thankfully, we can make it professional and painless. • Exceptional communication skills are beneficial to any career. • Strong presentation skills will get you the job you want. • Strong presentation skills will help you get noticed. • Being a great communicator will make you an outstanding leader. • Many others may have great ideas, but they lack the skills that are necessary to communicate those ideas. © Dr. Bo Yuan 27/08/2010

You Speak To … • Give an academic seminar to colleagues. • To promote your work and findings (Research Intensive). • Bring your ideas to potential investors. • To land a deal (Enthusiastic) • Introduce yourself in front of future employers. • To earn a job (Comprehensive, Targeted) • Need to analyze your audience and the occasion. • Do not talk over the head of your audience. • How you sound makes as much difference as what you say. © Dr. Bo Yuan 27/08/2010

Fear of Public Speaking • Few people are naturally great public speakers. • Even confident people may feel anxiety when facing a big crowd. • Symptoms • Shaking voice and sweating palms • Make you thoughts unclear. • Cause you to forget all important points. • Possible Reasons • People fear making mistakes and looking foolish. • You are not adequately prepared. © Dr. Bo Yuan 27/08/2010

How to tackle the fear? • You are just an ordinary person! • Be yourself and don’t pretend to be someone superior. • Be well prepared in advance. • Friends, Video Recorder • Build up your confidence. • Imaginary Rehearsal • Create a virtual reality in your mind. • Put yourself in the scenario and go through every details. • Other Tips • Deep Breath, Music, Change of Focus © Dr. Bo Yuan 27/08/2010

Public Speaking Tips • It is not just about speaking in front of a group of people. • Inspire the audience to act or make a difference in their lives. • Start your speech with a story or two. • Keep the right speed (unintelligible vs. losing patience). • Maintain eye contact with your audience. • Pay attention to your voice and avoid shouting. • Be prepared for questions that your listeners may ask. © Dr. Bo Yuan 27/08/2010

Select a Topic • Choose a relevant topic. • Consider your audience. • Be timely. • Go with what you know. • What is the angle? • Inform, Convince, Instruct, Inspire • Make an impact. • Start with something interesting. • End with a summary. • Inject some passion (People won’t care if you don’t care). © Dr. Bo Yuan 27/08/2010

Speech Outline • Create a thesis statement that your speech is all about. • Topic: Global Warming • Angle: Try to convince people that we need to look for alternative means for producing energy. • Question: Why do we need to replace fossil fuels with renewable and clean energy sources? © Dr. Bo Yuan 27/08/2010

© Dr. Bo Yuan 27/08/2010

Body Language • Posture • Slouching and slumping make you seem weak. • Standing tall shows that you know what you are talking about. • Stay balanced and relaxed. • Eye Contact • Helps your audience focus on nothing else but you. • With: sincerity, confidence and openness • Without: fear, guilty and dishonest • Hand Gesture • You are not conducting an orchestra! © Dr. Bo Yuan 27/08/2010

Effective Voice • Voice Projection • Shouting is aggressive and damages your vocal cords. • You will run out of steam quickly. • Speak with your throat, lung and diaphragm. • Inflection and Tone • Make your audience know that they are listening to a human. • Nothing kills a speech like monotone (a slow, robotic way). • Low voice to start and energetic tone to address. • Use pauses wisely, before important thoughts. • Avoid repetitive words (I mean, You know, That is to say). © Dr. Bo Yuan 27/08/2010

Presentation Tools • Don’t make your slides too busy. • Up to six bullet points per slide or a picture with one line of text • Prepare a couple of “hidden” slides (e.g., formula derivations). • Don’t use your slides as cue cards. • Slides are for supplementary purpose. • Your audience should listen to you, instead of reading your slides. • For formal situations, be serious. • Limit the use of animations, transition effects and sounds. • Make sure that all the technical aspects are in order. © Dr. Bo Yuan 27/08/2010

Business Presentation • Attire • If you don’t know the dress code, be as formal as possible. • Hard Copies • Give the audience something to refer back to. • Humor • Maintain the necessary attention of the audience. • Don’t overdo it! • Intermissions and Recap • The average attention span of an adult is half an hour. © Dr. Bo Yuan 27/08/2010

Conference Networking • Engage in Conversion. • Don’t hide yourself in the corner. • Ask Questions. • Show your interest and listen to the answers intently. • Business Cards • Show your professionalism. • Follow Up • Tighten up and maintain newly built relationships. © Dr. Bo Yuan 27/08/2010

Communication • People are different and interpret things differently. • People are unique and have different thoughts and feelings. • Convey your messages correctly. • Develop essential listening skills to understand others. • Communication skills are fundamental to success. • To progress through the first career ladder is hard. • Need to show that you are competent enough to advance. • Communication skills are necessary for healthy relationships. © Dr. Bo Yuan 27/08/2010

Interpersonal Skills • Respect • Should be your natural character trait. • Listening • All stories have two sides! • Conflict Avoidance • Best form of conflict resolution (Avoidance Behavior) • Misunderstanding, Misinterpretation, False Information • Stand in Others’ Shoes • Don’t treat others the way that you don’t want to be treated. © Dr. Bo Yuan 27/08/2010

Interview Attire • The first impression you make on an interviewer is the most important one. • The first judgement an interviewer makes is going to be based on how you look and what you are wearing. • Don’t wear Jeans and T-shirts even for casual working environments. • Wear tailored pants with button down shirts for informal interviews. • Keep tidy and clean. • Prepare for a good handshake. © Dr. Bo Yuan 27/08/2010

Dress Code for Men © Dr. Bo Yuan 27/08/2010

Dress Code for Women • Skirt Length • Shirt • Cosmetics • Jewelry • Shoes • Hosiery • Bag Television shows are trying to attract viewers, and do not represent the reality of professional environments © Dr. Bo Yuan 27/08/2010

Interview Body Language • Sit upright but not stiffly (comfortable & confident). • Lean slightly forward towards your interviewer (interested & involved). • Tilt your head very slightly (friendly & open) • Rest your hands, clasped in your lap or on the table. • Cross your legs at the ankles or place both feet flat on the floor. • Don’t overuse eye contact. • Can come across as lecturing or challenging the interviewer. • Avoid staring aggressively by blinking at regular intervals. • Hold eye contact for about 10 seconds before looking away briefly. • Move you head every now and then, such as by giving a nod. © Dr. Bo Yuan 27/08/2010

Questions in Interviews • What are your long-range objectives and goals? • How do you plan to achieve your career goals? • How do you think a friend who knows you well would describe you? • Describe a situation where you had to work with a difficult person. • How do you work under pressure? • Describe a situation where you worked as part of a team. © Dr. Bo Yuan 27/08/2010

Questions in Interviews • It is a positive sign if you ask questions in an interview. • What happened to the person who previously did this job? • What is the first problem that I must attend to? • Why did you choose to work here? • What keeps you here? • What can you tell me about the person to whom I would report? • What are the company's five-year sales and profit projections? © Dr. Bo Yuan 27/08/2010

Tell Me About Yourself • One of the most daunting questions asked in interviews. • Many people simply get stuck or lose sight of the goal. • Tell me the things about you that will show me that you are the most eligible candidate for this position. • It should be answered in such a way that you stand out amongst all other candidates. • Provide additional job related information from yourself. • The key is to focus on the job position. © Dr. Bo Yuan 27/08/2010

Tell Me About Yourself • Highlight your skills and education that have prepared you in such a way that you are the ideal candidate for the job. • Highlight any hobbies or interests that are relevant to the job and demonstrate that you have a passion for the position. • Mention any past experiences, in both personal and professional capacity, that in some way prepared you for the position. • Mention any interactions that you have had with the company that shows a positive relation between you and the company. © Dr. Bo Yuan 27/08/2010

公开讲演与交流