LEONIDAS PASCHALIDES DIRECTOR OF EDUCATION AND DEVELOPMENT, CCCI

1. ESTABLISHING A PROVISIONAL NETWORK FOR ANTICIPATING SKILL NEEDS IN THE COMMERCE SECTOR“National Coordination of Vocational Training in Cyprus” LEONIDAS PASCHALIDES DIRECTOR OF EDUCATION AND DEVELOPMENT, CCCI ATHENS, 27 SEPTEMBER 2010

2. THE NATIONAL CO-ORDINATORS • HUMAN RESOURCE DEVELOPMENT AUTHORITY • MINISTRY OF EDUCATION AND CULTURE • MINISTRY OF LABOUR AND SOCIAL INSURANCE ATHENS, 27 SEPTEMBER 2010

3. THE HUMAN RESOURCE DEVELOPMENT AUTHORITY • THE MAIN PLAYER PRIMARILY IN CVET • SEMI-GOVERNMENT ORGANISATION • REPRESENTATION OF SOCIAL PARTNERS IN HRDA BOARD • FINANCED BY A SMALL LEVY ON THE PAYROLL OF ALL COMPANIES • MANY OF THE HRDA SCHEMES ARE ALSO CO-FINANCED BY THE ESF ATHENS, 27 SEPTEMBER 2010

4. THE HUMAN RESOURCE DEVELOPMENT AUTHORITY • THE HRDA SUBSIDISES VOCATIONAL TRAINING, BOTH IVET AND (PRIMARILY) CVET • IVET SCHEMES • STANDARD MONO-COMPANY • PLACEMENT OF TERTIARY EDUCATION GRADUATES • APPRENTICESHIP ATHENS, 27 SEPTEMBER 2010

5. THE HUMAN RESOURCE DEVELOPMENT AUTHORITY • IVET SCHEMES • FAST TRACK • IN-COMPANY TRAINING OF SECONDARY AND TERTIARY EDUCATION STUDENTS • HEALTH AND SAFETY TRAINING • CVET SCHEMES • MONO-COMPANY IN CYPRUS • MONO-COMPANY ABROAD ATHENS, 27 SEPTEMBER 2010

6. THE HUMAN RESOURCE DEVELOPMENT AUTHORITY • CVET SCHEMES • STANDARD MULTI-COMPANY • VITAL IMPORTANCE MULTI-COMPANY • TRADE UNION TRAINING • HRDA MULTI-COMPANY • MULTI-COMPANY ABROAD • SPECIAL SCHEME FOR THE TRAINING OF THE UNEMPLOYED IN COMPANIES ATHENS, 27 SEPTEMBER 2010

7. THE HUMAN RESOURCE DEVELOPMENT AUTHORITY • SPECIAL SCHEME FOR THE RE-TRAINING OF THE UNEMPLOYED • SCHEME FOR THE STRENGTHENING OF TRAINING INFRASTRUCTURE • SCHEME FOR THE EMPLOYABILITY OF THE UNEMPLOYED • SCHEME FOR THE EMPLOYABILITY OF INACTIVE WOMEN ATHENS, 27 SEPTEMBER 2010

8. THE HUMAN RESOURCE DEVELOPMENT AUTHORITY • SCHEME FOR INCREASING THE PRODUCTIVITY OF SMEs • SCHEME FOR INCREASING THE COMPETITIVENESS OF MICRO ENTERPRISES • DEVELOPMENT OF THE VOCATIONAL QUALIFICATIONS SYSTEM ATHENS, 27 SEPTEMBER 2010

9. THE HUMAN RESOURCE DEVELOPMENT AUTHORITY • RESEARCH AND STUDIES: • TRENDS AND FORECASTS OF TRAINING AND EMPLOYMENT NEEDS • HUMAN CAPITAL AND LABOUR MARKET • SYSTEMS AND INFRASTRUCTURE OF VOCATIONAL EDUCATION AND TRAINING • PARTICIPATION IN VOCATIONAL EDUCATION AND TRAINING • REVIEW AND EVALUATION OF THE HRDA SCHEMES ATHENS, 27 SEPTEMBER 2010

10. THE MINISTRY OF EDUCATION AND CULTURE • TECHNICAL SCHOOLS (PROVIDING VOCATIONAL AND TECHNICAL EDUCATION TO UPPER SECONDARY SCHOOL STUDENTS) • EVENING TECHNICAL SCHOOLS • ADULT EDUCATION CENTRES • AFTERNOON AND EVENING CLASSES OF TECHNICAL SCHOOLS ATHENS, 27 SEPTEMBER 2010

11. THE MINISTRY OF LABOUR AND SOCIAL INSURANCE • THE APPRENTICESHIP SCHEME (AVAILABLE TO EARLY SCHOOL LEAVERS) • THE SCHEME IS BEING UPGRADED TO THE “NEW APPRENTICESHIP SCHEME” IN ORDER TO INCREASE ITS ATTRACTIVENESS, WIDEN THE FIELDS OFFERED, BROADEN THE AGE RANGE OF APPRENTICES AND INCREASE THE INCENTIVES TO EMPLOYERS ATHENS, 27 SEPTEMBER 2010

12. THE MINISTRY OF LABOUR AND SOCIAL INSURANCE • THE HIGHER HOTEL INSTITUTE OF CYPRUS (PROVIDING RELEVANT VOCATIONAL EDUCATION AND TRAINING AT TERTIARY LEVEL) • THE CYPRUS PRODUCTIVITY CENTRE (ALSO PROVIDING VOCATIONAL EDUCATION AND TRAINING AT TERTIARY LEVEL) ATHENS, 27 SEPTEMBER 2010

13. THE ROLE OF THE CYPRUS CHAMBER OF COMMERCE & INDUSTRY • ORGANISES MORE THAN 40 TRAINING PROGRAMMES PER YEAR IN ALL TOWNS OF CYPRUS • THE PROGRAMMES ARE SUBSIDISED BY THE HRDA • MAJOR AIM: UPSKILLING/LIFELONG LEARNING • ALSO: RETRAINING AND MULTI-SKILLING ATHENS, 27 SEPTEMBER 2010

14. THE ROLE OF THE CYPRUS CHAMBER OF COMMERCE & INDUSTRY • PROGRAMMES ARE PRIMARILY DIRECTED TO WORKING ADULT POPULATION • NEW SKILLS/KNOWLEDGE ARE VERY IMPORTANT • IDENTIFICATION OF TRAINING NEEDS: • SURVEYS AMONG MEMBERS • UTILISATION OF HRDA STUDIES ATHENS, 27 SEPTEMBER 2010

15. THE ROLE OF THE CYPRUS CHAMBER OF COMMERCE & INDUSTRY • IDENTIFICATION OF TRAINING NEEDS: • CLOSE MONITORING OF BUSINESS/ECONOMIC ENVIRONMENT • CLOSE AND CONTINUAL CONTACT WITH MEMBER ENTERPRISES AND PROFESSIONAL ASSOCIATIONS • FEEDBACK FROM TRAINERS AND TRAINEES ATHENS, 27 SEPTEMBER 2010

16. THE ROLE OF THE CYPRUS CHAMBER OF COMMERCE & INDUSTRY • PROGRAMMES ARE DIRECTED TO MANAGERIAL BUT ALSO NON-MANAGERIAL STAFF • THE CCCI CONCENTRATES ON CVET • ORGANISES BOTH STANDARD AND VITAL IMPORTANCE PROGRAMMES • UNEMPLOYED PERSONS ADMITTED FREE OF CHARGE ATHENS, 27 SEPTEMBER 2010

17. THE ROLE OF THE CYPRUS CHAMBER OF COMMERCE & INDUSTRY • PROGRAMMES ORGANISED FOR THE COMMERCE SECTOR: • SALESMANSHIP (FOR TRAVELLING AND SHOP SALESPERSONS) • MARKETING • ADVERTISING/PROMOTION • CUSTOMER CONTACT/SOCIAL SKILLS • AFTER SALES SERVICE ATHENS, 27 SEPTEMBER 2010

18. THE ROLE OF THE CYPRUS CHAMBER OF COMMERCE & INDUSTRY • PROGRAMMES ORGANISED FOR THE COMMERCE SECTOR: • MERCHANDISING • HANDLING CUSTOMER COMPLAINTS • CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS • SALES MANAGEMENT • SUPPLY CHAIN ATHENS, 27 SEPTEMBER 2010

19. THE ROLE OF THE CYPRUS CHAMBER OF COMMERCE & INDUSTRY • PROGRAMMES ORGANISED FOR THE COMMERCE SECTOR: • INTERNATIONAL COMMERCIAL TERMS • METHODS OF PAYMENT • PURCHASING AND STOREKEEPING • BUSINESS ENGLISH • HUMAN RESOURCE MANAGEMENT • INNOVATION ATHENS, 27 SEPTEMBER 2010

20. THE ROLE OF THE CYPRUS CHAMBER OF COMMERCE & INDUSTRY • PROGRAMMES ORGANISED FOR THE COMMERCE SECTOR: • SOCIAL CORPORATE RESPONSIBILITY • WEB DESIGN AND ONLINE PROMOTION • LABOUR RELATIONS • HEALTH AND SAFETY • LEAN SALES AND DISTRIBUTION • RETAIL MANAGEMENT ATHENS, 27 SEPTEMBER 2010

21. THANK YOU! ATHENS, 27 SEPTEMBER 2010