The VDI Solution…

1. The VDI Solution… Spencer Pitts Systems Engineer Public sector UK VMware

2. Agenda Desktop Management Products Today VDI – Virtual Desktop Infrastructure VDM – Virtual Desktop Manager ThinApp – Application Virtualisation Summary

3. Desktop Management Environment Choices: Virtual • Application virtualisation: • Thinstall / Thinapp • SVS • Softgrid • VDM 2.0 • Virt Cntr • Thinstall • Application • deployment: • Altiris • SMS • Landesk Mgr • Citrix • O/S Deployment • Manual Mgmt • Altiris • SCMS • Ghost • WIM • VDM 2.0 • Ghost Physical Virtual/Physical

4. Desktop Management Current Desktop Processes and Solutions What you need to manage today… • Ghost • Altiris • SMS • SVS • Softgrid • Altiris • Landesk • Manual • Altiris • Ghost • Shavlik • Wus • Patch Mgr • Backup exec • Arcserve • legato Updates,Upgrades &Patching Templates, pools Disk Formatting & Partitioning. BIOS, RAID Operating System Deployment Application Deployment Disaster Recovery, Backup & Restore

5. You Need A Soluution That Meets The Challenges Challenges VDI Impact PC Management is TimeConsuming and Inefficient Streamlined and Simplified Desktop Management Reduced Desktop Maintenance and Support Costs Desktop Operating Costs Are High Low End User Service Level Agreement (SLA) Levels Improved End User SLAs and Desktop Business Continuity Security and Compliance Risks Improved Security and Compliance

6. Agenda Desktop Management Products Today VDI – Virtual Desktop Infrastructure VDM – Virtual Desktop Manager ThinApp – Application Virtualisation Summary

7. VMware Virtual Desktop Infrastructure • Management: Centralized desktop images • Control: Desktops securely reside in data center, turn off user access quickly, isolate individual desktops • Flexibility: Runs any Windows app with min overhead • End-user Satisfaction: Nearly identical to a physical PC VMware Desktop Virtualization Solutions • VMware ACE 2 Enterprise Edition • Control: Full-virtual disk encryption, locked down ports & devices, and controlled network access • Streamlined Management: Hardware-independent virtual desktop environments • Mobility: Securely take desktops on the road • End-user Satisfaction: Nearly identical to a physical PC

8. VMware VDI Solution: CentralizedVirtual Desktops An end-to-end desktop virtualization solution that delivers enterprise-class desktop control and manageability while providing a familiar user experience VMwareInfrastructure 3 Microsoft Active Directory VMwareVirtual Center VMwareDesktop Manager Clients

9. Introduction to VMware VDM 2 • VMware VDM 2 is the Connection Broker for VMware VDI • Background: • Based on Propero technologies acquired by VMware in April 2007; • Replaces VDM 1.1 PSO offering; • VMware boxed product, fully supported, production ready; Overview: • Connects users to virtual desktops; • Manages authentication and entitlements; • Integrated with VirtualCenter to manage VI3 platform; • Robust and scalable for the Enterprise, yet… • Easy to deploy and administer in smaller environments; • Fully-featured, enterprise-class connection broker. • Benefits: • Simplify VMware VDI for customers: easier to understand, deploy, purchase and support; • VMware have a single boxed offering that provides entire VMware VDI solution.

10. Applying Virtualization to the Desktop: Transform the Desktop • OS and apps are decoupled from the physical device • Desktops run as virtual machines in secure data center • Transform static desktop to a stateless virtual desktop • Connect to virtual desktop from thick or thin clients

11. Desktop HW refresh OS migration (VISTA) Protect IP/maintain compliance Mergers and acquisitions Alternative workspace The Ideal Time to Deploy VDI?

12. VDI Solution Components: • Integrated Solution Including: • VI3 • ESX Server Enterprise with HA, DRS, and VMotion • VirtualCenter • Manage Virtual Environment • Virtual Desktop Manager 2 • Enterprise-class Desktop Management Server

13. Built on VI3: A Proven Platform • Powerful Mature and Proven • Deployed in 100% of the Fortune 100 • Over 100,000 customers worldwide • Extend powerful data center capabilities to the desktop: • Business Continuity/DR (HA, DRS, VMotion) • Simplify backups and disaster recovery • Scalable • Complete solution from one vendor

14. Agenda Desktop Management Products Today VDI – Virtual Desktop Infrastructure VDM – Virtual Desktop Manager ThinApp – Application Virtualisation Summary

15. VMware Virtual Desktop Manager (VDM) 2 • Enterprise - Class DesktopManagement Server • Intuitive Web-based interface • Integrates with existing infrastructure • Rapidly provision and deploy desktops • Built in security • Scalable for any size organization • Connect using thick or thin clients

16. Automated Provisioning And Desktop Management SSL Encryption of Connections, Secure Single Sign-on USB Redirection (Supports Local Printers, Storage, Etc) Active Directory And SecurID Integration High Availability And Scalable DMZ Deployment Option Windows, Linux, Thin Client Support Integrated With VMware VI3 Key Features of VDM2:

17. VMware VDI Infrastructure Overview VMware VI3 Platform Hosted virtual desktops Clients VMware VDM 2 Manages connection from client to hosted desktop. Internet Access DMZ Active Directory User authentication VMware VirtualCenter VDM manages the VI3 platform

18. Components of VMware VDM 2 • VDM Agent • Run in hosted XP and Vista VM; • Session management. • VDM Client • Native Windows client; • Browser access for Linux & MAC; • Thin-client support. • VDM Connection Server • Service running on Windows 2003; • Connects clients to hosted virtual desktops; • Integrated with Active Directory and VirtualCenter. • VDM Security Server • Can install standalone VDM Security Server in DMZ (optional)

19. VMware VDM 2: Integration with AD • Active Directory • Retain existing user accounts and policies • Single sign on to virtual desktops • Retain user-management processes and skills • Do not need to modify existing Active Directory in any way • No Schema Changes • SecurID • Optional integration with SecurID for two-factor authentication

20. VMware VDM 2: Deploying Desktops • Individual Desktops • User gets dedicated desktop • User is manually associated with a virtual desktop through VDM Administrator • User is connected to same desktop on subsequent connections • Ideal power users or specific configs CentralizedVirtual Desktops VMwareInfrastructure 3 VMware VirtualDesktop Manager Clients

21. Virtual DesktopTemplate VMware VDM 2: Deploying Desktops • Non-Persistent Pools • Common template used to create all desktops • Individual isolated desktops returned to pool after each use • Reverts to pre-determined state for future use • Ideal forkiosks, transaction workers or hoteling CentralizedVirtual DesktopPools VMwareInfrastructure 3 VMware VirtualDesktop Manager Clients

22. Virtual DesktopTemplate VMware VDM 2: Deploying Desktops • Persistent Pools • Common template used to create all desktops • Individual desktops assigned to user on first log-in • Desktop remains associated with the user on subsequent logins • Ideal for new deployments, new employees, or to re-standardize desktop images CentralizedVirtual DesktopPools VMwareInfrastructure 3 VMware VirtualDesktop Manager Clients

23. Pool Configurations and Logoff Policies Parameters for Persistent and Non-Persistent Pools • Template: to create all virtual desktops in pool • Customization Spec: to apply to the template • Resource Pool and data store: for provisioned virtual desktops • Maximum and Minimum number of virtual desktops in pool • Available Desktops: created, running and available • Logoff Policy: applied by VMware VDM when user logs off desktop: • Leave running, reboot, suspend, power down, power down and delete. • Logoff after X minutes disconnected (also for Individual Desktops)

24. VMware VDM 2: Client Support • Native Windows Client • Provides extended capabilities to access local printers and storage etc. (USB device support on Windows XP and Vista) Thin- Client Support • Thin clients based on Linux and XPe • WYSE ThinOS models Browser Access • Windows, Linux and Mac

25. VMware Update Manager – Patching Virtually • Automates patch management for ESX Server hosts and select Microsoft and RHEL virtual machines • Scans and remedies online as well as offline virtual machines* and online ESX Server hosts • Snapshots virtual machines prior to patching and allows rollback to snapshot OFFLINE • Eliminates manual tracking of patch levels of ESX Server hosts and virtual machines • Automates enforcement of patch standards • Reduces risk through snapshots and offline virtual machine patching Update Manager * Note: RHEL guests can only be scanned, not remediated

26. Distributed Power Management • Consolidates workloads onto fewer servers when the cluster needs fewer resources • Places unneeded servers in standby mode • Brings servers back online as workload needs increase Business Demand • Minimizes power consumption while guaranteeing service levels • No disruption or downtime to virtual machines Power Off Resource Pool

27. VMWare VDI Thinstall, Update Manager VDI Addresses the Desktop Lifecycle Manage desktops from creation to deletion Updates,Upgrades &Patching Disk Formatting & Partitioning. BIOS, RAID Operating System Deployment Disaster Recovery, Backup & Restore Application Deployment Templates, pools HA, VCB Virtual Center

28. Agenda Desktop Management Products Today VDI – Virtual Desktop Infrastructure VDM – Virtual Desktop Manager ThinApp – Application Virtualisation Summary

29. What is ThinApp ? ThinApp is a client-lessApplication Virtualization solution allowing any Windows application to be packaged, streamed, and executed as a single .EXE on a host PC without installation or changes to the local desktop's registry and file system. Unlike other solutions, ThinApp requires no pre installed software on the client or server. ThinApp applications can run from any device such as Desktop, LAN, WAN, USB Flash, etc. using the existing infrastructure. "ThinApp" applications run entirely in user-mode on locked-down PCs with no device drivers installed enabling administrators to maintain a secure, clean, and stable user desktop.

30. Thinstall Package – Creation Process • Create a clean virtual machine which represents the standard build, called the “packaging VM” • Run the thinstall pre-scan is done to identify the current contents of the system. • Install the application that you’re packaging into the packaging VM. • Run the Thinstall post-install scan to capture the settings. • Run the Thinstall build command to create the final package.

31. VMware ThinApp application virtualization: • Agentless/serverless • Ease Migrations • Speeds App Lifecycle • Uses existing mgmt (Physical & Virtual) • Enhances VDI • Widest App Support Founded in 1999 – 1 million deployed: Acquired by VMware in January 2008!

32. VDI & ThinApp Simplify Delivery & Costs • Reduce storage • Reuse templates • Install VM without apps • Simplify Software Delivery (no agents/infrastructure) • Multiple versions of same app installed on VDI image • Many ways to deliver shortcut • Plugs into existing App Mgmt tools w/o infrastructure • Streamline Patch Updates • Modify 1 app for whole environment • In place upgrades

33. Agenda Desktop Management Products Today VDI – Virtual Desktop Infrastructure VDM – Virtual Desktop Manager ThinApp – Application Virtualisation Summary

34. User Experience: New Architectures Offline / Mobile VDI End-users can check-in and check-out their virtual desktops Administrators can extend security policies to the local computer Near approximate of the full local experience Makes full use of Graphics abilities in Laptop Secure local image (uses 256 aes encryption) Uses ACE features for Virtual Rights Management Offline VDI

35. How Customers Use VMware VDI: Centralize or Desktop Replacement Replace traditional PCs with centralized virtual desktops for better control and efficient management. End users have flexibility. Disaster Recovery and Business Continuity Provide continuous availability of desktops to end users by making high availability and disaster recovery solutions more cost-effective, simpler, and more reliable. Transactional Office Workers / Students Eliminate the need for moves, adds or changes for call centers. Allow in house developers access to workspace while keeping IP safe in data center.

36. VMware VDI: Summary Integrated ComprehensiveVirtual Desktop Solution Built on Industry LeadingVirtualization Platform Manage Desktops Centrally,Reduce Costs and Improve Security Transform Your Desktop WithVMware VDI

37. From Consolidation to Strategic Architecture VMware Infrastructure Consolidation & Containment Software Lifecycle Provisioning Business Continuity Desktop Management Resource Management Service Level Management Change Management Application Availability

38. VMware Drives Business Agility & Strategic Value Business Agility (flexible, always-on) • Automate IT processes • Create resource pools • Capacity on-demand • Infrastructure-wide management OpEx Savings • Virtualize production servers • High Availability • Disaster Recovery • Balance workloads Management & Automation Strategic Business Value of Virtual Infrastructure CapEx Savings Virtual Infrastructure Virtual Infrastructure • Partition • Consolidate servers Hypervisor Hypervisor Hypervisor 3rd generation2006- 2008 1st generation1998 – 2002 2nd generation2003 - 2005 Standardize(100s of VMs, multi-VM systems) Explore(Tactical VMs) Expand(dozens of VMs) Time and Maturity of Virtual Infrastructure

39. Full Product Line • VMware VirtualCenter • VMware Converter • VMware Capacity Planner • VMware Site Recovery Manager • VMware Virtual Desktop Infrastructure • VMware ACE • VMware Lab Manager • Lifecycle Manager • Stage Manager • VMware DRS with DPM • VMware High Availability • VMware Consolidated Backup • VMware Storage VMotion • VMware VMotion • VMware Update Manager • VMware ESX Server • VMware ESX Server 3i • VMware Virtual SMP • VMware VMFS • VMware Server • VMware Workstation • VMware Fusion • VMware Player

40. Next Steps VMware - VDI • More Information on VMware VDI:http://www.vmware.com/products/vdi/ • Download and Evaluate Solution:www.vmware.com/download/vdi/ • Use the VMware VDI TCO calculator:http://www.vmware.com/products/vi/calculator.html • VMware Professional Services Offerings • Jumpstart workshops providing onsite proof-of-concept and knowledge transfer for VDI or VDM • Custom service engagements to plan, design, and implement virtual desktop deployments

41. Questions?