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What We Will Discuss Today. Recap of Previous Session Video Segmentation Review and Background Impact on Gift Giving Bases of Segmentation Criteria For Segmentation Targeting Evaluating Market Segments Patterns of Selection and Strategies Positioning Quiz. Background on STP.
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What We Will Discuss Today • Recap of Previous Session • Video • Segmentation • Review and Background • Impact on Gift Giving • Bases of Segmentation • Criteria For Segmentation • Targeting • Evaluating Market Segments • Patterns of Selection and Strategies • Positioning • Quiz
Background on STP • Mass Marketing • Product Variety Marketing • Target Marketing • Relationship Marketing
STEP 2: Targeting • Market Targeting: Process of evaluating each market segment’s attractiveness and selecting one or more of the market segments to enter.
STEP 3: Positioning • Market Positioning: Process of formulating a competitive positioning for a product and a detailed marketing mix. • Goal of Positioning: The product should occupy a clear, distinctive and desirable place relative to competing products in the minds of consumers. Reputation • CSUN Quality • OTHER CSUs
The Gift Giving Market 1A Benefits Segmentation • 4 Stages of a Relationship:
The Gift Giving Market 2A Benefits Segmentation • Characteristics:
The Gift Giving Market 3A Benefits Segmentation • Product Differentiation:
Bases for Segmentation • Geographic • Demographic • Psychographic • Social class • Lifestyle • Personality • Behavioral • Occasions • Benefits sought • Loyalty
Criteria for Segmentation • Measurability - degree to which the size and purchasing power of a segment can be measured • Accessibility - degree to which markets can be effectively reached and served. • Substantiality -degree to which segments are large and profitable enough. • Actionability -degree to which effective programs can be formulated for attracting and serving segments • Collectively Exhaustive and Mutually Exclusive
Market Targeting (1): Evaluating Segments 3 Cs: • Consumers • Size • Growth potential • Competitive situation • Nature of competition • Substitutes • Power of suppliers and buyers • Company • objectives • resources
Market Targeting (2): Selecting Segments • Undifferentiated • Focus on what is common among consumers • Mass marketing • Differentiated • Target several market segments • Develop separate offers for each • Concentrated • Focus on large share of some market
Factors Affecting Targeting Strategy • Resources • Variability (Product and Market) • Competitors’ Strategies
Patterns of Target Market Selection 1 • Single-Segment Concentration - niche (VW) • Product Specialization - 1 product, different markets • Market Specialization - 1 market, different products • Selective Specialization - different segments each matching the firm’s competitive advantages • Full Coverage - all products, all markets
Patterns of Target Market Selection 2 M1 M2 M3 M1 M2 M3 M1 M2 M3 P1 P2 P3 P1 P2 P3 P1 P2 P3 M1 M2 M3 M1 M2 M3 P = Product M = Market P1 P2 P3 P1 P2 P3
A Marketing Strategy Plan Airlines Railroads Truckers B Large Computers Workstations PCs B B A A A C
Positioning: 4 Ps • Product • Price • Place • Promotion
What We Discussed Today I wish he’d let us take the quiz. • Recap of Previous Session • Video • Segmentation • Review and Background • Impact on Gift Giving • Bases of Segmentation • Criteria For Segmentation • Targeting • Evaluating Market Segments • Patterns of Selection and Strategies • Positioning • Quiz