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Innovation + Commitment = Transformation. NIPEC Annual Conference. Linen Suite, Mossley Mill. 9 th October 2013. Innovation and Information Literacy. Dr Susan Hamer Susan.hamer@nihr.ac.uk. Context. Innovation opportunity landscape. Safer practice through sharing
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Innovation + Commitment = Transformation NIPEC Annual Conference Linen Suite, Mossley Mill 9th October 2013
Innovation and Information Literacy Dr Susan Hamer Susan.hamer@nihr.ac.uk
Innovation opportunity landscape • Safer practice through sharing • Emergence of technology especially mobile • Value and respecting generational experiences and differences • Respecting partnership relationships with patients • The need for transparency • The possibilities – big data • Knowledge working • Using networks
Innovation : “the introduction of a new product or a new way of delivering services” The challenge: “How to innovate to reduce costs and improve the quality and accessibility of care” Christensen 2009
Types of Innovation Disruptive Innovation Incremental Innovation Radical Innovation
Digital Competence – who cares? • NMC • Employers • Educators • Practitioners
Information navigation skills • Where information is • How to know what is good • How to help patients understand • Supporting patients to increase confidence and competence in understanding • Using multi-media channels • Keeping up to date
Professional identity • Professional presence online • Knowing your purpose and what you want to be • Selecting the right tools • Applying professional responsibilities in digital spaces • Confidence to be authentic • Understanding boundaries • Networks and how they work
New ways of being present • Telecare • Telehealth • Email • Social media • Asynchronous
Big White Wall Big White Wall • bigwhitewall.com is a digital mental health and wellbeing service that has been designated a High Impact Innovation by the National Health Service. It places people at the centre of their own care and delivers personalised pathways to recovery through a range of safe therapeutic services from the comfort of patients’ own homes. • To view a short two-minute film about www.bigwhitewall.com click here. • BWW services a number of markets including healthcare, military, employers and education. • BWW has contracts that cover 22% of the UK population aged 16 and over. • BWW outcomes and cost effectiveness - headlines • • 95% of members feel better as a result and 73% share an issue for the first time • • 80% of members self-manage their psychological issues through BWW • • Two thirds of members would not normally have sought help for mental health issues • • 70% recovery rate from BWW LiveTherapy service – UK national target is 50% • • 67% adherence rate for GPs issuing BWW prescriptions • • BWW saves £37,000 per 100 members for its mental health services