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Teaching Tech. Five Steps To. Jessamyn West - NLC - DLCC <librarian.net/talks/nlc> @jessamyn. 0. Introduction. Technology is secondary to motivating behavior. 1. Know your local situation (and advocate).
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Teaching Tech Five Steps To • Jessamyn West - NLC - DLCC • <librarian.net/talks/nlc> • @jessamyn
0 Introduction
Technology is secondary to motivating behavior.
1 Know your local situation(and advocate)
We have 270 public libraries in this state trying to teach everyone how to use computers.
2 Form partnerships with other local folks (long term and short term solutions)
3 Don't reinvent the wheel(steal one)
4 Identify, promote & create good design(don't make it harder)
How does our digital content look? Can people really use it?
5 Solve the real problem (for real people)
The Training • Objectives - clear, attainable • Outlines - stick to them, allow more time than you think you need • Exercises - practice muscle memory • Vocabulary - any word they don't know • See Also - books/pamphlets for more info?
The Troubleshoot • "Explain the problem in your own words." • "What were you doing when this happened?" • "What were you trying to do?" • "What were you expecting to happen?"
Process of Elimination • Hardware problem • Software problem • "Wetware" problem (PEBKAC) • Gremlins * • * no such thing, but sometimes a reboot helps...