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Team and Organizational Culture. Chapter 14. Team Culture. Team culture Shared perception Norms, Roles, Patterns of interaction Development Early behavior, Leader, Organization Impacts: Team support or helping behaviors Training behavior Reflects organization’s culture.
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Team and Organizational Culture Chapter 14 14-1
Team Culture • Team culture • Shared perception • Norms, Roles, Patterns of interaction • Development • Early behavior, Leader, Organization • Impacts: • Team support or helping behaviors • Training behavior • Reflects organization’s culture 14-2
Defining Organizational Culture • Organizational culture: • Shared by all members • Provides structural stability • Organizational subcultures 14-3
Organizational Culture and Teamwork • Predictor of team success • Support collaboration • Encourage involvement and participation • Defines norms • Open communication 14-4
Organizational Culture and Teamwork • Types of Organizational Culture • Control culture • Hierarchical • Tightly controlling • Difficult to operate teams • Commitment culture • Reduces levels of hierarchy • Focus on quality • Encourage open communication and participation • Empowers teams 14-5
Organizational Culture and Teamwork • Changing organization culture • Difficult to change control-oriented culture • Long-term process • Change may occur within subcultures • May not spread to entire organization 14-6
Dimensions of International Culture • Individualism Versus Collectivism 14-7
Dimensions of International Culture • Power and Status • High-power • Status oriented • Problems: • Reduced creativity • Lower participation • Low-power • Egalitarian • Problems: • Difficult to manage • More conflicts • Implementation problems 14-8
Dimensions of International Culture • Uncertainty and Risk Avoidance • Risk-Avoidance Cultures • Value social harmony and stability • Want rules and norms • Risk-Taking Cultures • Value change • Action oriented • Conflict viewed as positive 14-9
U.S. Individualism Low power Risk taking Less teamwork Japan Collectivism High power Risk avoidance Stress interdependence Quality circles Consensus decision making Dimensions of International Culture Comparing the United States and Japan 14-10
Transnational Teams • Characteristics of Transnational Teams • Problems: • Cultural distance • Individualism/collectivism • Status or power distance • Cultural identity • Communication • Direct or indirect • Influence of status orientation • Communication technology • Reward system 14-11
Transnational Teams • Creating Effective Transnational Teams • Spend more time initially to start the team • Train the team • Encourage a common perspective and cultural awareness • Use strong leadership • Provide direction and motivation • Develop a hybrid culture 14-12
Insert Activity: Evaluating a Team’s Culture and Cultural Context (pp. 281-282) 14-14