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Drop-out in Living Lab Field Tests: A Contribution to the Definition and Taxonomy. A. Habibipour Luleå University of Technology, Sweden – Botnia Living Lab A. Georges imec- mict -Ghent University, Belgium – imec.livinglabs
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Drop-out in Living Lab Field Tests: A Contribution to the Definition and Taxonomy A. Habibipour Luleå University of Technology, Sweden – Botnia Living Lab A. Georges imec-mict-Ghent University, Belgium – imec.livinglabs D. Schuurman imec-mict-Ghent University, Belgium – imec.livinglabs B. Bergvall-KårebornLuleå University of Technology, Sweden – Botnia Living Lab
Problem statement of drop-out in living lab field tests Limited knowledge on drop-out definition and types of drop-out in Living Lab field tests Reasons why drop-out occurs within Living Lab field tests
Research aimsandobjectives Limited knowledge on drop-out definition and types of drop-out in Living Lab field tests Reasons why drop-out occurs within Living Lab field tests Definition Types Taxonomy
Research design Article 3: One field test in Botnia living lab 15 items Article 2: Three field tests in imec living lab 27 items Article 1: Literature review of 44 articles 29 items Total 71 items Eliminating redundant items 53 Semi-structured interviews with 14 field test experts Identify 13 additional items 66 (53 + 13) Types Definition Classification of 66 items in categories 2 1 Taxonomy 3
Definition of drop-out in living lab field test “A drop-out during a living lab field test is when someone who signed up to participate in the field test, does not complete all the assigned tasks within the specified deadline”
Types of drop-out in living lab field tests Participant-related drop-out Participants only participate in the startup of the field test but they have not started to test that innovation Innovation-related drop-out Participants stop using the innovation because of motivational or technical reasons related to the innovation Research-related drop-out Participants stop participating in the research component of the field test, you don't get feedback anymore from them
Taxonomyfor drop-out in Living lab field tests Technological problems (4) Task design (4) Perceived usefulness (5) Innovation-related Drop-out Research-related Interaction (10) Perceived ease of use (4) Timing (2) Participant-related Participants’ attitude (10) Personal context (1) Participants’ resources (4)
Conclusion & future research Output: Definition, types of drop-out andtaxonomy Create awareness and knowledge on drop-out Future research Practical guidelines for the organizers on how to reduce the drop-out in a living lab field test Questionnaire as quantitative validation of taxonomy How to re-engage the dropped out participants in a living lab field test?