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DeSCA (Device Specific Conversation Attributes)

DeSCA (Device Specific Conversation Attributes). List of named props that map to DeSCA settings. How to find named props in the logs. Annotated log of authentication that covers the authentication changes in regards to collecting your PIN and the new options available. Fax.

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DeSCA (Device Specific Conversation Attributes)

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  1. DeSCA (Device Specific Conversation Attributes) • List of named props that map to DeSCA settings. • How to find named props in the logs. • Annotated log of authentication that covers the authentication changes in regards to collecting your PIN and the new options available.

  2. Fax • Configuration on UC side. Will cover a few configuration details on the fax server side specific to working with UC. • How list of faxable file types works. • How receipts work and are configured. • Discuss what makes a message faxable. • What a correct fax header looks like. • Where in the conversation a fax number can be set. • Other messaging specific information will be provided by Aaron Belcher.

  3. Calendaring • Annotated logs of TUI and VUI access to meetings, and transferring to an active meeting. • Further information on configuration details and such will be provided by Andrew Biggs.

  4. Cross Box • How to watch a hand off using PSM. • How to read a packet. • Explain the various advanced settings that apply to a hand off. • Cover the various failures that can occur during a hand off, how they are logged, what they mean, and how they can be fixed. • How networking impacts cross box hand offs. • Problems with multi switch servers. • More of a network thing, but will show the generic conversation flow in regards to determining what to do with a caller when they enter the extension of a user or contact, and where cross box fits into that picture.

  5. PCTR Changes • What changed and why. • How you enable PCTRs now. • How the holding and screening options are different under the covers. • How upgrades will be handled. • Annotated logs of the decision process to determine if PCTRs should be used or not.

  6. Future Messages • Annotated logs of a message being marked for future delivery. • Other messaging specific information will be provided by Monica Price.

  7. Return Call, Live Reply, Alternate Contact Numbers • How live reply works now. • Explain difference between an identified vs. unidentified sender. • Explain various live reply failure cases. • Annotated log of live reply to identified caller and to an unidentified caller. • How alternate contact numbers work (they are just release transfers). • Annotated log of a caller using a user’s alternate contact number.

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