Total Recall MAX

1. Voice Logging Recorders Total Recall MAX

2. Overview • Professional communications recording systems for enterprise-critical applications. • Capture audio and call data from Analog, Radio, VoIP and/or PRI ISDN communications protocols. • Rack-Mount or Desktop enclosure options. • Remote Manager – Monitoring, Search and Management PC software included license free.

3. Total Recall MAX:Common System Features • All servers are based upon CentOS Linux operating system – fast, stable and secure. • Hybrid protocol recording support – Combine VoIP, ISDN and Analog for a single-server solution to all your recording needs. • Archive calls to CD/DVD or to a networked HDD location. • Synchronise with network time via NTP. • SMDR Integration Support • Record-on-Demand, via phone key or taskbar application. • Multiple Languages Supported.

4. Total Recall MAX - Rack • Supports up to 48 analog channels, plus 60 channels of VoIP and/or ISDN per server. • Hot Swap, Mirrored HDD Storage. • Dual Hot-Swap PSU. • Built-in LCD, Keypad and speaker – fully self contained call recording, search and playback system. VoIP (H.323, SIP) ISDN (PRI E1/T1) Analog (2-Wire POTS)

5. Total Recall MAX - Desktop • Supports up to 60 channels of VoIP and/or ISDN per server. • Compact enclosure - minimal server footprint. • Mirrored HDD storage. • All server configuration, call search and monitoring functions managed via Remote Manager PC software. VoIP (H.323, SIP) ISDN (PRI E1/T1)

6. Total Recall - Rack • Supports up to 48 channels of Analog/Radio per system. • Robust 19” Rack Mountable enclosure • Tilting screen and control panel ensures easy operation at any height in a communications rack . • Cost effective and highly featured call recording solution. Analog (2-wire POTS)

7. Total Recall - Desktop • Supports up to 24 channels of Analog/Radio per system. • Compact & quiet enclosure. • Built in screen and control panel – completely self contained . • Excellent cost efficiency per recording channel. Analog (2-wire POTS)

8. Total Recall MAX - Server • Supports up to 120 channels of VoIP and/or ISDN per server. • Dual hot-swap power supplies. • Mirrored HDD storage. • All server configuration, call search and monitoring functions managed via Remote Manager PC software. VoIP (H.323, SIP) ISDN (PRI E1/T1)

9. Total Recall MAX – Remote Manager • Included with unlimited licences as part of your Total Recall Max solution. • Provides customisable access to search and monitor calls on the Total Recall Max server, as well as unit configuration functions. • Install on any Windows 2000/ME/XP/Vista PC, and connect to your Total Recall Max via LAN/WAN/VPN or 56k dialup.

10. Total Recall MAX – Remote Manager (cont…) • Monitor calls live, or search and replay recordings with ease via intuitive search parameters. • Centrally monitor, search and configure multiple Total Recall Max units, whether they are across the room or across the world! • Save and Email calls in MP3, WAV or secure proprietary format. • Add notes to calls in progress, or after they are completed. • Selectable channel access extends the benefits of Total Recall to everyone in your business, while maintaining compliance with your data security policies.

11. Total Recall MAX – Remote Manager & Record-on-Demand • Multiple user access levels ensure that specific users have appropriate control and access over recordings. • User configurable channel access expands the benefits of recording to more employees, while maintaining system security. • Optional Record on Demand (software or DTMF where available) gives users additional configurable control over what is recorded on their extension, adding to the security and functionality of your Total Recall solution.

12. Total Recall MAX – Scalable Solutions • Total Recall’s broad range of connectivity, management and storage options can provide a recording solution for the most varied telephony environments. • VoIP users can take advantage of Total Recall Max Traffic Collectors; small network appliances which may allow users to consolidate their recording requirements in complex or geographically diverse network environments.

13. Total Recall MAX – Scalable Solutions (cont…)

14. Which Industries are Benefiting from Total Recall Right Now? • Banking and Finance (Financial advisors, Stockbrokers, Branch offices) • Emergency Services (Police, Fire, Ambulance, Private Security firms) • Call Centres (Help desks, Service desks, Telesales) • Homeland Security (Military Bases, Government Security Agencies) • Public Utilities (Power stations, Water supply, Gas works) • Transportation (Railways, Air Traffic Control, Fleet monitoring) • Medical Services (Hospitals, Doctors Offices, Health Clinics) • Correctional Facilities (Telephone, radio and intercom recording) • Others (Government Departments, Mining operations)

15. Total Recall MAX – Key Benefits • Affordable – Best cost per channel without compromise on features. • Reliable – Stable, fast and secure O/S, with built-in hardware redundancy. • Secure – Tamper-proof recording format and multi-level access control. • Powerful - Comprehensive recording, search monitoring and playback capabilities. • Flexible – Hybrid recording and easy upgrade capabilities. • Accessible – Remote access and control capabilities included license free.

16. Do you have TOTAL RECALL? In an increasingly security conscious, results driven and litigious world, communications recording and logging is paramount to meeting your legal, duty of care and management requirements. Total Recall offers your business a professional, highly automated and broadly adaptable solution. Security and training benefits can be achieved in every level of your business, with surprising cost efficiency per channel. When your business depends on call recording, you need Total Recall!

17. Contacts Web: www.totalrecallvr.com Email: sales@totalrecallvr.com Ph: +61 2 9748 2304 Fax: +61 2 9748 2604 Address: 5/7 Millennium Court Silverwater 2128, NSW, AUSRTRALIA